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Capital Chrysler Jeep Dodge
Ottawa, ON
1,164 Reviews
Capital Dodge has been serving the community of Ottawa and surrounding areas for over 60 years. We have a proud history of delivering excellent service and quality care to each and every one of our valuable customers. Thank you for allowing us to earn your trust and keep it over the past decades. We look forward to another 60 years of serving you in our new dealership located at the Palladium Autopark next to Canadian Tire Centre. We have made it possible to give our customers even more service in this new state of the art facility.
We are committed to being involved in the community, through participation in charities, hockey teams, and also the United Way. We are here for YOU and your family to make sure you’re completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,164 reviews
July 31, 2014
Amazing Experience What an amazing experience I had a Capital Dodge in Kanata. Was my first time looking at a Dodge product and I was pleasantly surprised by what a gr What an amazing experience I had a Capital Dodge in Kanata. Was my first time looking at a Dodge product and I was pleasantly surprised by what a great staff they have there. From the time I walked in the friendliness was apparent and the rep I worked with Jon Buckley was so nice and did not pressure me at all. I am so happy with my Journey and will definitely be back! Rhonda CB More
by Beau1214
July 31, 2014
No Pressure. Every dealership is the same...I will have to check with my manager. That"s the best I can do. No that won't do. In comes the "manager" to heavy cl Every dealership is the same...I will have to check with my manager. That"s the best I can do. No that won't do. In comes the "manager" to heavy close me...I hate that. My experience at Capital had none of that....Jon B was professional from the beginning. We found a car, test drove it had a coffee, then talked price. After some no pressure back and forth, we agreed on a price shook hands and we were done. No pressure no hassle. More
by bigga1214
July 31, 2014
Out of town purchase - 2014 Dodge Journey I highly recommend Capital Dodge to any one. I live in NL, and honestly, this purchase was easier than if I had purchased the vehicle in my own town. I highly recommend Capital Dodge to any one. I live in NL, and honestly, this purchase was easier than if I had purchased the vehicle in my own town. Will definitely continue to remain a Capital customer. More
by kelleyalbert
July 31, 2014
Nicole B Good experience. Came in with a price and specific car in mind and they were able to help us out in finding the right car. Good experience. Came in with a price and specific car in mind and they were able to help us out in finding the right car. More
by Nicolebrown44
Employees Worked With
Salem B.
July 30, 2014
Excellent! We recently bought a van from Capital Dodge. Service was fast and friendly, I give all the staff we dealt with an A++ for customer care....incredible We recently bought a van from Capital Dodge. Service was fast and friendly, I give all the staff we dealt with an A++ for customer care....incredible! More
by Jen&Steve
July 30, 2014
Dodge Charger Review Great experience! Everything went smoothly. Quality service, good communication. Friendly, laid back and positive staff. Also, they show that they car Great experience! Everything went smoothly. Quality service, good communication. Friendly, laid back and positive staff. Also, they show that they care about their clients. I would recommend this dealership. Thanks again Shannon, Ramin, Matt and Shawn! More
by kb007
Employees Worked With
Matt Berezowski, Shannon Duncan
July 30, 2014
2014 Durango SXT purchase Josh the sales guy was excellent. Great communication!!! On the financial side, Mike Skaff was very easy to deal with and all went smooth. Excellen Josh the sales guy was excellent. Great communication!!! On the financial side, Mike Skaff was very easy to deal with and all went smooth. Excellent buying experience. Thanks Vince... More
by vfifer
July 30, 2014
jeep review Brian was really patient with my new vehicle experience, he madee verything go smooth and was helpful in so many ways. Thanks so much, Josh Brian was really patient with my new vehicle experience, he madee verything go smooth and was helpful in so many ways. Thanks so much, Josh More
by greenie93
Employees Worked With
July 30, 2014
It was a pleasure From the first moment I walked through the door and spoke to Shannon, through speaking with Jamie and finalizing the sale with the financing dept, my From the first moment I walked through the door and spoke to Shannon, through speaking with Jamie and finalizing the sale with the financing dept, my entire experience was a good one. The entire staff was friendly and helpful. When I picked up my van and it had a small scratch on the back bumper, they took it back in the next week and fixed it right away. I am very pleased with this dealership. More
by trevor.couturier
Employees Worked With
Jamie Couturier, Shannon Duncan
July 30, 2014
"Salem Beraki...simply WONDERFUL!" Purchased a Fiat 500 three weeks ago. Salem was great; very friendly, enthusiastic, knowledgeable, patient, and efficient. What I appreciated the most Purchased a Fiat 500 three weeks ago. Salem was great; very friendly, enthusiastic, knowledgeable, patient, and efficient. What I appreciated the most is that I didn't feel pressured in any way. She even came to work on her day off, in order to accommodate my schedule. Would highly recommend Salem! More
by Savana F
Employees Worked With
Salem B.
