Capital Chevrolet Buick GMC

Service I had my truck in for a check up. They found a number of things wrong and sent me a quote for $2300 This is fine, but after the service begins th I had my truck in for a check up. They found a number of things wrong and sent me a quote for $2300 This is fine, but after the service begins they do not have part available to complete the service. Part will be in tomorrow. Offered a rental fair enough. The rental company was very close to my home and I was told they will come get me or call. After a few hours of waiting I decided to get a ride to the rental co. They have my name but I am on a waiting list because they have no cars. They said they told my service advisor? Another rental was arranged I drove myself there got the rental. Great. A couple hours later I get a call from my advisor that the part they need will not arrive for weeks, can I bring the rental in. So. I bring the rental back with no apology or offer of a special deal....nothing. I have a letter from Capital offering 5% off next service..which I forgot at home but they offered nothing for the inconvenience . I pay $1000 the work they were able to complete. I was not directed my truck. I found it not parked in a parking spot but with the front passenger and rear tires parked on a curb Island in front of a fire hydrant... unwashed and the technicians plastic seat cover and paper floor mat still in the vehicle. I say unwashed because they always give your vehicle a wash before retuning it..not this time. They said they would call me when the part comes in in a few weeks. I don't think I will give them another $1000 next round More

Awesome Experience!!!!! Experience was great from the moment we walked in the door. Very accommodating and went out of their way to ensure we got everything we needed. Everyo Experience was great from the moment we walked in the door. Very accommodating and went out of their way to ensure we got everything we needed. Everyone was so helpful and made everything very easy. Anytime we need a vehicle we won’t go anywhere else!!!! More

They really went out of their way to find me a vehicle! I would certainly recommend dealing with Capital. All the staff were very helpful. They went above and beyond to find me the right vehicle, and I was I would certainly recommend dealing with Capital. All the staff were very helpful. They went above and beyond to find me the right vehicle, and I was 3 hours away so lots of texting, phone calls. More

Purchase of 2014 Terrain I highly recommend this dealership to anyone looking for a vehicle. One of the best experiences I have ever had. Myron was very thorough, and made m I highly recommend this dealership to anyone looking for a vehicle. One of the best experiences I have ever had. Myron was very thorough, and made me feel very comfortable with any questions that I had. He took the time to work with me and find the right fit. More

Very friendly and helpful Donuts and Muffins and Coffee. Clean surroundings. Screen showing progress of car work. Quick service when I came in with my car. Printed further s Donuts and Muffins and Coffee. Clean surroundings. Screen showing progress of car work. Quick service when I came in with my car. Printed further service for me that will be done in the future. More

Purchase of a used truck Myron was very thorough in finding me the specific truck I was looking for. He did a video to show me the truck inside and out. I would definitely Myron was very thorough in finding me the specific truck I was looking for. He did a video to show me the truck inside and out. I would definitely recommend him! More

Purchase of a new vehicle I came to Capital to purchase a new vehicle. I was introduced to a friendly and knowledgeable sales associate Peter Jelonek. He was very knowledgeable I came to Capital to purchase a new vehicle. I was introduced to a friendly and knowledgeable sales associate Peter Jelonek. He was very knowledgeable about the vehicle specifications and the Buick Warranty Program. Seamless buying experience. More

Excellent Sevice. This will be the 4th vehicle that I have leased from Southgate/Capital. I was quite impressed with Peter Jolenek who did his research and knew exactly This will be the 4th vehicle that I have leased from Southgate/Capital. I was quite impressed with Peter Jolenek who did his research and knew exactly what kind of vehicle and the options that I had had before and presented a number of vehicles that for me to choose from that had everything that I wanted, and more. He was also very knowledgeable and carefully explained/demonstrated all of the new features on the vehicle that I did choose to lease. Lonny Brown worked the financial magic that made it possible for me to drive away with an excellent new car. A very knowledgeable and personable professional. More

Comfortable atmosphere We found this dealership honest, and not pushy. Everyone was very friendly and made us feel very comfortable. Looking forward to returning for any fur We found this dealership honest, and not pushy. Everyone was very friendly and made us feel very comfortable. Looking forward to returning for any further needs we may have or future vehicles. More

First almost-new car, First dealership experience I found a good deal posted at this dealership through car-gurus online. Emailed to make sure it was available and got a response the same day from Phi I found a good deal posted at this dealership through car-gurus online. Emailed to make sure it was available and got a response the same day from Phil Buller who followed up with a phone call and set up an appointment for me to come test drive. I then received another call that night from the sales manager who was calling to confirm, which I thought was unnecessary, but whatever. Phil then emailed me a video of "my new car" inside and out, which was kind of funny but showed they really wanted my business. I showed up for the test drive apprehensive about dealing with a 'used car salesman' type of guy and was pleasantly surprised to find that Phil is a totally normal, down-to-earth, no-pressure sort. He was super informative and knew everything about the car. When it came down to talking money I had a price in mind I felt was fair and he was clear and straightforward that the price I named might be too low, but that he would work with the sales manager to see what they could do. I didn't feel like I was getting scammed or passed around, but that they had a range they could accept based on specific criteria and they were checking to see if it could happen. I had to leave to pick up my daughter so left my number and asked that they call when the had an answer. 30 minutes later I got a call from Phil saying the dealership would accept my offer. From that point it went even more smoothly -- paid a deposit over the phone with my credit card an dropped by a couple days later with the balance. If you are going to this dealership ASK FOR PHIL! More