Budds' Chevrolet Cadillac Buick GMC

Staff were very helpful and carried out all the work needed it the short time they had . Im very pleased with all the work done at all my visits needed it the short time they had . Im very pleased with all the work done at all my visits More

Excellent welcome and service., I arrived at Budd's Dealership, November 7 simply to look, I had no intentions of purchasing a car on this particular day as I was not sure exactly w I arrived at Budd's Dealership, November 7 simply to look, I had no intentions of purchasing a car on this particular day as I was not sure exactly what I wanted for my next vehicle. The experience I had with my representative was relaxed, he listened with constant eye contact , showed care for what I was looking for.. As a senior, I did not feel intimidated or a sale pressured on to me. I saw a car, I took it for a test drive, we discussed everything I wanted ... I bought the car... A good part of the day was spent with me. Not once did I feel I was taking up their time ... they are there for the client. Mr. Bunni and Mr. Powel are gentlemen who treated me with respect and kindness..and gave me their undivided attention , showed honesty and care.Everything was explained to me in great detail. the purchase, the protection, the added sharkskin and undercoating, the mechanics of the auto, including the service team... not once did I feel intimidated. I am very happy with my purchase. Highly recommend this dealership. More

BEST EXPERIENCE BUYING A VEHICLE CAMERON ERNST WAS WITH ME FROM THE VERY BEGINNING ALL THE WAY TO THE END. HIMSELF AND THE FINANCE TEAM MADE BUYING A VEHICLE ABSOLUTELY TROUBLE FREE. CAMERON ERNST WAS WITH ME FROM THE VERY BEGINNING ALL THE WAY TO THE END. HIMSELF AND THE FINANCE TEAM MADE BUYING A VEHICLE ABSOLUTELY TROUBLE FREE. PUT SIMPLY: IT WAS A PEACH OF A TEAM TO DEAL WITH. I DID PURCHASE A VEHICLE, AND I'M VERY HAPPY WITH THAT DECISION. More

Very Professional Bought a used vehicle from them a few weeks ago. The experience was great. The deal was done over the phone and was quick and straight to the point. T Bought a used vehicle from them a few weeks ago. The experience was great. The deal was done over the phone and was quick and straight to the point. They gave me a good price for the vehicle I traded in. I drove from Windsor to look at the vehicle and they had it ready to drive when I arrived. Everything was well organized and no time was wasted. When I picked the car up it was clean and ready to go. So far no major surprises with the car and I've driven it pretty hard on a couple occasions. Will definitely consider them for any future vehicle purchases. More

Fantastic service from a simply outstanding team When our 2016 Malibu Premier developed an issue with the shifter that could have become very problematic, the Service staff did an outstanding job res When our 2016 Malibu Premier developed an issue with the shifter that could have become very problematic, the Service staff did an outstanding job resolving the issue in minimal time. Even though the shifter unit itself was in short supply, Cadillac Concierge Juan Orozco made arrangements to get one delivered overnight and Service Manager Shane Maginnis had it installed promptly, first thing the next morning. In particular, I'd like to thank Shane for his outstanding service. My vehicle is running perfectly again and what could have become a very upsetting situation was quickly turned into one of the most positive customer experiences I've ever encountered. I cannot speak highly enough of the entire team at Budds'... outstanding service with a complete focus on customer satisfaction. After having had an excellent purchase experience with Basil Silas and outstanding after-sales follow-up from Paul Stewart, I had already formed the opinion that the the staff at Budds' Chevrolet Cadillac Buick GMC is the best I've dealt with in a long history of owning GM vehicles. This experience with the Service Team has only enhanced my already high opinion of the entire staff at this excellent dealership. More

Had the pleasure of purchasing my first car from Basil Silas at Budds’ it was a quick and painless process. The crew here really took care of what i needed. I recommend anyone looking for a new or used ca Silas at Budds’ it was a quick and painless process. The crew here really took care of what i needed. I recommend anyone looking for a new or used car to check them out. More

Always friendly and fast! I always get greeted with a friendly smile, and they always fully explain everything being done to my vehicle. All the adivisors there are a great help! friendly smile, and they always fully explain everything being done to my vehicle. All the adivisors there are a great help! More

Great crew.Everyone I dealt with were very Professional, Great crew. Everyone I dealt with were very Professional, Knowledgeable, Friendly, and Accommodating. I stored my vehicle the very next day for wint Great crew. Everyone I dealt with were very Professional, Knowledgeable, Friendly, and Accommodating. I stored my vehicle the very next day for winter, and therefore won’t truly be able to evaluate the service work performed until spring. I don’t expect any issues. This Service Department is a tight ship. More

Just Good this go round Budds is the only place I service my vehicle. Excellent until the last visit. 'Went in for regular service and to swap my tires for winter. $230 f Budds is the only place I service my vehicle. Excellent until the last visit. 'Went in for regular service and to swap my tires for winter. $230 for the tire swap!! I gasped but was told that they are big, 22" tires and that the prices had gone up in the last year. I said they are 20" but the convo went on and I paid the bill. Grabbed the keys and went out to find a dirty truck :( Normally it is run through the car wash which is one of the reasons I don't mind paying a bit of a premium for service. Checked the tire pressure before leaving and I had 3 @ 200kpa and 1 @ 250kpa. Not a big deal but the whole experience felt kind of meh. Arriving home I checked the newest invoice I could find (Mar 2018) which said I paid $110 to swap the tires. Quite an increase! On the current bill they did charge me for 22" tires yet documented my tires as 20". This explains the price diff. I called the next day and was issued a free oil change on my next visit. Not sure that covers the difference but it is close. I like Budds and will continue to get my truck serviced at their garage. 'Might get my tires swapped somewhere else tho.... More

Had to return to dealership after mechanic forgot simple procedure. Waste of both our time. Hope to get discount on next service for my trouble procedure. Waste of both our time. Hope to get discount on next service for my trouble More