Budds' Chevrolet Cadillac Buick GMC

Best Customer Service!!!!!!! I honestly don't know where to begin. My 2011 Chevy Cruz was giving me many different problems since January 2017, I think between January 2017 and A I honestly don't know where to begin. My 2011 Chevy Cruz was giving me many different problems since January 2017, I think between January 2017 and April 2017 I must have visited Budd's no less than 8-10 times. I honestly wanted to trade my car in because it was so frustrating and bad. My visits ranged from 30 minute visits to leaving it over night, sometimes 2 nights, to waiting 5 hours.(I was offered lunch during this long visit) I was there so often over such a short period of time everyone that saw me would say, You're back again! Prior to this I didn't have any problems. First I needed a new battery, then a new alternator. The staff where great. Then my car started to leak oil in my garage. I would take it in- nothing. It also had a burning smell. It would start to leak a few days later. I took it in again. Etc. Every time they thought they fixed it, a few days later it would smell and leak again. Finally they fixed the problem- at no charge. But then my car started leaking another type of liquid. I called Shane and he called me back after hours, from his cell phone. He asked me to send him a picture, this type of service is unheard of in this day and age. I sent him a picture- took my car in again. Long story but important. Finally everything was fixed and my car has been great ever since. They even did a free oil change during one of the times it was in the shop. The customer service I received is unexplainable. Everyone was great but whatever you're paying Shane McGinnis- triple it. He kept me sane, he kept me from tears, he didn't charge me for all these visits, he was patient, always kind, always made me feel important and through all this he always had the biggest smile. thank you Budd's but most of all Shane. I honestly think if it wasn't for Shane I would have taken my car somewhere else. More

Great experience!! This was my first time purchasing a car through a dealership and I have to say it was a great experience. The staff were very friendly and helpful. An This was my first time purchasing a car through a dealership and I have to say it was a great experience. The staff were very friendly and helpful. And I came out confidant knowing that I purchased the right vehicle which will last me many years to come. The car far exceeded my expectations. I highly recommend going to Budd's Chev if you are looking to purchase a new car. Basil was an excellant salesman and very knowledgeable. More

Best experience Tom gives good suggestions and he words hard to meet all my satisfaction. Very responsible and I never need to worry about can't contact him off busi Tom gives good suggestions and he words hard to meet all my satisfaction. Very responsible and I never need to worry about can't contact him off business hours. More

Satisfied Customer Returns Again ! Why return again, you may ask! Why not!The expression 'if it is not broken, don't try to fix it"applies here. I dealt with the same personnel, Tom Ci Why return again, you may ask! Why not!The expression 'if it is not broken, don't try to fix it"applies here. I dealt with the same personnel, Tom Cielecki, Sales consultant, Bounsay Osylaphet, Busines Manager,&Jason Blain, all three excellent, very competent, approachable, great personalities&ready to answer any question.The service all around was excellent. Three times in the last few years we have returned to Budds.If you are ready to buy a car & want the best of everything go to Budds'GMC! More

Exceeded Expectations!! Purchased my vehicle about 1 year ago (from Budds) and have had my Silverado in for service a few times for oil changes etc. Unfortunately found water Purchased my vehicle about 1 year ago (from Budds) and have had my Silverado in for service a few times for oil changes etc. Unfortunately found water leaking from the inside of my truck on Thursday Night. Following a night of heavy rain, called the dealership at the earliest opportunity Friday. After a short conversation with Kim she told me to bring in right away. (It was nice to see what was that she was as anxious to get me in for service as I was) Met Sean in Service who set me up for oil change and throttle body maintenance at same time. Thru the course of the day was called by Sean, Jim and (Shuttle Driver). All discussions were very brief and professional and always kept informed of findings/costs etc. (leak ended up being from antenna assembly) Met Shane Macginnis (Service Manager) when picking up my vehicle, which gave me a perfect opportunity to express my thoughts on his Dept. I know that taking your vehicle in for service is normally just as exciting as a visit to Dentist, but knowing that the staff care as much about your vehicle as you do will Keep Me Coming Back to Budds......... Great Job Guys!!!!! More

Out of town purchase After looking at many dealer web pages and talking with several sales reps, we met Chris Cheevers at Budds . Through his professional responses to ma After looking at many dealer web pages and talking with several sales reps, we met Chris Cheevers at Budds . Through his professional responses to many questions from my wife and I, we decided to travel from Fort Erie and purchased a 2015 Cadillac SRX.. More

Another Satisfied Customer I recently purchased a brand new GMC Sierra from my GOP's friend Jason Blain. I have been coming to this dealership for years now and the quality of s I recently purchased a brand new GMC Sierra from my GOP's friend Jason Blain. I have been coming to this dealership for years now and the quality of service never ceases to amaze me. Right from the service department and up to my friend Jason, I always feel at home here. I was frustrated with my old car and Jason knew exactly what would peak my interest. It's impressive and refreshing to know that these people take the time to get to know their clients. One truck test drive and I was sold! Thank you More

used car great selection, i found that Budds' had the best value for the price than any other dealer in the province, i would recomend you taking a look at Bud great selection, i found that Budds' had the best value for the price than any other dealer in the province, i would recomend you taking a look at Budds before you purchase a cadilac More

Recent Cadillac Purchase Very rarely do you go away from a car dealership feeling completely satisfied, but our experience at Budds Canada was just that. We recently purchase Very rarely do you go away from a car dealership feeling completely satisfied, but our experience at Budds Canada was just that. We recently purchased a Cadillac ATS from the Budds Dealership in Oakville. We arrived near closing time, and was met by Farid Bunni. Despite it being closing time, Farid was patient, he heard us out, presented us options.and helped us make our selection. We had a great experience at the dealership, Thanks Farid!! Ram S More

Brilliant, again. Farid Bunni is not a salesperson. He is your partner in the process to help you find what is right for you. His general knowledge, attention to detail Farid Bunni is not a salesperson. He is your partner in the process to help you find what is right for you. His general knowledge, attention to detail, sense of humour and professional manner is refreshing. I would highly recommend starting a conversation with Mr. Bunni to help you find your next vehicle. More