BMW Markham

Battery re-coding I went in to get my new battery re-code on my E90. They kept the car for 2 hrs and charge me $80 approx. I didn't notice anything wrong until the ne I went in to get my new battery re-code on my E90. They kept the car for 2 hrs and charge me $80 approx. I didn't notice anything wrong until the next day. The battery cover in the trunk was not put back, left in the middle of the trunk. When they call to ensure I give them a good review, I asked how can I tell they did the work or not. I got one of these "trust me". Afterward, I need to have some other work done elsewhere, I asked if they can see if the new battery been code. It turns out the TC never did the work. Sad. More

Amazing Dealer!! I have purchased two X5s, my brother has purchased two X6s, one of them being an "M", and now today,  I purchased a 535i..    I want to say that I I have purchased two X5s, my brother has purchased two X6s, one of them being an "M", and now today,  I purchased a 535i..    I want to say that I had another excellent experience at TCBMW!  The people that made this happen were,   Justin Behrns Cecil Thomas Nasir Ahmadi Leila Wang   My amazing experience started on March 4, 2014.  On March 4, I met with Nasir to possibly purchase a 5 Series..  Well, not only did I purchase one, my friend also came by and purchased a 335i on the same day.. This was only possible through the excellent customer service of Justin, Cecil and Nasir!  Justin was excellent in dealing with both of us, and gave us an excellent deal on our cars.. Nasir was very informative on both cars, and really made us feel comfortable and happy throughout the whole experience.. Cecil as always was amazing and again very informative on the products to purchase for our cars and he too was wonderful to deal with..  All in all, on March 4, we left purchasing two cars and felt great about it because of the excellent customer service from Justin, Nasir, and Cecil..    Today,  March 22, we came by to pick up our cars, and again we were "wowed" by the experience at TCBMW!  First off, we met with Leila, who was excellent!!  She knew all the features of both cars, and really explained things about the car that I didn't know  about..  She was pleasant, polite, and professional!  I really want to say thank you to Leila because she made picking up my car, a wonderful experience!   Afterwards, I met with Nasir, Justin, and Cecil, to finalize the pickup of my car, and they were excellent!!   I had a wonderful welcome bag made for me with key chains and a mug.  The spoiler I wanted was put on the car, and looked great.  Everything I could ask for was done.  Collectively, they made me and my friend feel like a  KING!  We enjoyed our morning picking up our cars, only because of the excellent customer service of Justin, Cecil, Nasir, and Leila!!   I have always referred TCBMW to my friends because I know that they will get an amazing experience when they come.  And with staff like Justin, Cecil, Nasir, and Leila, you couldn't ask for a more knowledgeable, positive, professional Team .. Personally, it’s because of them I keep returning to TCBMW.  Thanks again for a wonderful car, and a wonderful experience! More

Great service This has been my second lease term and by far this has been the best dealership I've been too. Staff are very accommodating, friendly and awesome hosp This has been my second lease term and by far this has been the best dealership I've been too. Staff are very accommodating, friendly and awesome hospitality. Pirout, Fabian and the team that was involve to make this transaction easier and less stressful was amazing. I will definitely recommend town & country BMW to my family, friends and colleagues. Thank you, More

BMW Experience Since purchasing our BMW from this dealership through YOGA WARREN in 2009, we have not gone to any other dealership for all our purchases of cars, alt Since purchasing our BMW from this dealership through YOGA WARREN in 2009, we have not gone to any other dealership for all our purchases of cars, although we live more than 300 km away. With 3 BMWs in the family, service, honesty and knowledge is important to us when purchasing cars. This time, we and the pleassure of meeting JENMY KWAN when she drove one of two BMWs that were being delivered to our home.. Her knowlege of the cars, professionalism, and extreme courtesy and her willingness to extend her servicer over the phone anytime, impressed us all, We have no hestiation ever in recommending this dealership. More

Thank you for another GREAT EXPERIENCE! I would like to take this opportunity to recognize your staff at TCBMW relating to the exceptional support and service I received during the purchase I would like to take this opportunity to recognize your staff at TCBMW relating to the exceptional support and service I received during the purchase and delivery of my new BMWs. This is fourth BMW I purchased from Nasir; he has always been knowledgeable and transparent with all our questions. I truly appreciate his continued support and approach. Leila was very pleasant and patient in walking us through the updated features in our new cars. Justin Behrns is likewise a very customer focused person. Congratulations TCBMW, you guys have exceeded my expectations. Well done! More

Town and Country BMW will always be the BMW Dealer of choice for me because of my more than once purchasing experience with the Dealership. I cannot help but boast to everyone I know, about the most plea choice for me because of my more than once purchasing experience with the Dealership. I cannot help but boast to everyone I know, about the most pleasant and pleasurable experience I've had in purchasing a vehicle here. I am so happy to know the whole team at this dealership (from the sales department : Justin( Sales manager), Nasir (Sales Specialist),Cecil(Business Manager)and last but not least Leila (My Delivery Specialist. She knows more about my car than I do.LoL.....This is why I call her " My Delivery Specialist".... :-)) I would also like to mention how well the vehicle was reconditioned by a very experienced team and it is impossible to tell the age of the vehicle (looks like a new car... pics if needed haha...) unless someone was to check the mileage. Also the service department (I needed to go back a couple days later) THUMBS UP to them. My issues were dealt with seriously and seamlessly without any excuses. Bravo. No disappointment here. I have another BMW which has been serviced elsewhere, cannot measure up to this dealership.... Mr. Cochrane.... Thank you for your personal touch... Nice gesture. Well appreciated. I would have paid more (kidding)...... Thank you very much.... Richard Ramlogan (Satisfied Customer) More

I totally enjoyed this purchase experience. It was no pressure and friendly. The sales and support personnel were knowledgeable and helpful. I definitely will do my future transactions with Town + Cou pressure and friendly. The sales and support personnel were knowledgeable and helpful. I definitely will do my future transactions with Town + Country BMW. More

Everyone, this is the place to purchase and service your BMW or MINI..........I have had AUDI and BENZ'S and this place is top notch ! BMW or MINI..........I have had AUDI and BENZ'S and this place is top notch ! More

Well, this is our 5th new BMW in the last 7 years; and after this most recent purchase last week, of my gorgeous 2014 328i Touring, from Town & Country BMW, we are in the process of purchasing yet a 6th n after this most recent purchase last week, of my gorgeous 2014 328i Touring, from Town & Country BMW, we are in the process of purchasing yet a 6th new BMW at this same dealership! Each and every time, it has been pure fun, totally painless and totally enjoyable! :-) This time around, my sales person, Andy Leung, was really so very excellent, together along with the entire New Car Sales Team, and with the assistance of Jim Cochrane, the President of the Town & Country BMW Dealership, the experience was as always, totally professional, pleasant and fun, so much so that we are purchasing our 6th new BMW from Town & Country BMW! :-) Thanks is not enough! The entire dealership, under the guidance of Mr. Cochrane, is really quite perfect. Andy Leung and the entire new car sales team, the service department under the guidance of Rohan Beersa, to the Valet Dept. under the care of Malcolm Battle, to the New Car Delivery Supervisor, Jenmy Kwan, everything is just fantastic! The experience each time is so enjoyable that one wants to purchase another new BMW from them, just to go through the fun again! :-) Andy Leung, is really excellent! He goes above and beyond his call of duty! He answers our e-mails so very promptly without delays, even on his days off and even when he is not at the dealership! Before, during and after the sale, he is always available. Where can you get to have someone so good, so attentive, and so professional?! :-) Jenmy Kwan is also excellent at what she does. She is most attentive, detailed and answers our questions clearly and in a most pleasant manner! :-) Rohan Beersa, the Service Manager, is just as wonderful, we totally trust him. Even when he is on vacation, away from the country, he STILL answers our e-mails!!! Customers might not appreciate the Valet Department, but under Malcolm Battle, we appreciate the Valet Department just as much! Malcolm also does his job perfectly well. :-) Mr. Cochrane as always, is the perfect gentleman! We feel like he's more of a friend than just the President of a BMW Dealership (Town & Country BMW)! Thanks, Mr. Cochrane! Great team you have going there at Town & Country BMW!!! Keep up the excellent, and unparalleled work! :-) No wonder they've been voted the best year after year! Not only do we purchase only BMW vehicles, we will always purchase only from Town and Country BMW!!! And also, we will always service our BMW's at Town & Country BMW! Much appreciation to the entire dealership again, under the general guidance of Mr. Cochrane!!!! Great jobs for every department at Town and Country BMW!!! I am very appreciative of Town & Country BMW and I wish to give this rating. THANKS, Town Country BMW!!! Very truly yours, Wanda Tse.; More

From sales to delivery everybody was good. My experience was great and I will definitely refer people to this dealership. I would like to mention names like Gaurev, Shane and Leila. Everyone was amazing was great and I will definitely refer people to this dealership. I would like to mention names like Gaurev, Shane and Leila. Everyone was amazing Town and Country as a dealership is doing great like Michelle from Business Development, Shane and Gaurev from Sales and Leila the delivery Specialist. everyone did their job quite nicely and I am completely satisfied with the service. More