BMW Markham

Great customer service Wanted to thank Nasir and everyone that assisted me in the purchase of my new "pre-owned" car. Everyone was very helpful and made me feel that I was Wanted to thank Nasir and everyone that assisted me in the purchase of my new "pre-owned" car. Everyone was very helpful and made me feel that I was a valued customer. Great work everyone and I will recommend T&C BMW to family and friends. More

Top Notch Service I've bought many cars at this dealership. Robin Roy and Gina Au are like family. Best service on purchase and follow up. They treat me like a friend I've bought many cars at this dealership. Robin Roy and Gina Au are like family. Best service on purchase and follow up. They treat me like a friend and not a client. This is my dealership as long as I'm in a 500km Radius. :-) More

Great attention and follow up Sam and Leila sincerely want you to be happy. Make sure your decisions are informed and all questions answered. Always ensured everything was to you Sam and Leila sincerely want you to be happy. Make sure your decisions are informed and all questions answered. Always ensured everything was to your satisfaction. My second BMW from them. More

Great service The service was very good and detail, Luke was very patient, and calling us after to make sure that if we have any question or problem with our new ca The service was very good and detail, Luke was very patient, and calling us after to make sure that if we have any question or problem with our new car. More

Committed service towards end results I would like to comment on the sales person Peirut Mohammadi who has extensive product knowledge, flexible, trustworthy and extremely patience when de I would like to comment on the sales person Peirut Mohammadi who has extensive product knowledge, flexible, trustworthy and extremely patience when dealt with me. He has offered me the best option, although I wasn't present in Toronto but in Calgary, guided be very patiently and kept the vehicle readily available upon arrival. This is something similar to South West Airlines" customer service. It was a pleasure knowing the features under Michelle Fung's mentor ship and guidance. I truly believe she did a brilliant job, keeping up the good work! I would rate both of their services 11/10. Results oriented and committed customer service BMW. Cheers, Ashok SUBRAMANIAM More

It's hard to find a great dealership, but I did. I've been a BMW owner for 12 years. I've gone through two previous dealerships and Town & Country is my 3rd, and most likely my last. Briefly, I've been a BMW owner for 12 years. I've gone through two previous dealerships and Town & Country is my 3rd, and most likely my last. Briefly, my lease was up in 8 weeks and I wanted to take advantage of the BMW promotions for December. I asked my previous dealership for assistance and they offered me no options. Told me to come back in February. I was incensed! I started calling around other BMW dealerships and with little to no luck finding what I wanted. I finally reached Pirout at Town & Country BMW. He mentioned he had a fabulous car and to come in and see him. I fell in love with the car immediately. Within 20 mins of speaking with Pirout we had a deal. It was the easiest transaction you can imagine. He was kind, courteous and above all honest. But the service didn't stop there. I had my new puppy with me and couldn't concentrate on making the deal with her in my arms. So reception (Karen) offered to watch her while I negotiate with Pirout. How's that for service. But there's more. Upon picking up the car my wife and I were greeted with the 'product genius'. That description is quite fitting for this talented lady. . Leila was amazing and provided us with all the information regarding using our new car. She was patient, kind and very knowledgeable. Even after I left the dealership with my new car I was having some difficulties regarding using the app for my car, Leila was instrumental in getting me back up quickly and painlessly. Finally Cecil was another example of exceptional service. As the Business manager for leased cars he had me in and out within 20 mins. As a business person he understands the value of time and he didn't waste a minute of my time. I would not hesitate to recommend Town & Country BMW. Their staff and service are second to none. . More

Pre purchase inspection i visited this dealership to get a full pre purchase inspection however they do not offer that kind of an inspection but respect to these guys they of i visited this dealership to get a full pre purchase inspection however they do not offer that kind of an inspection but respect to these guys they offered me a full safety inspection that is comprehensive enough to get an idea about the vehicle you are about to buy They are very professional and thumbs up for the effort of the service manager to satisfy me even though I was a very difficult customer to deal with In a nut shell they know what they are doing and best for your mini I will always take my mini to this dealer to device More

Oustanding Experience - Best Ever New Car Delivery Leased a 2017 X3 from Town & Country BMW in Markham. The delivery process was amazing. The car was ready, inside the showroom on time. I needed spe Leased a 2017 X3 from Town & Country BMW in Markham. The delivery process was amazing. The car was ready, inside the showroom on time. I needed specific tires on the car and Eric Foss was awesome at handling everything for me. Leila Wang is also fantastic and extremely knowledgeable. She sat with me and explained and demo'd all the features of my X3 and took to time to program my preferences in. She has call me twice to follow up to make sure I was happy with my new car. Unbelievable service and follow up. More

Awesome place to buy your next BMW. I just wanted to take a few minutes to rate my recent experience with Town and Country BMW. As you can see I gave it 5 stars but I would say there ar I just wanted to take a few minutes to rate my recent experience with Town and Country BMW. As you can see I gave it 5 stars but I would say there are not enough stars to rate my terrific experience with the sales staff and delivery specialists. I would like to personally thank Pirout Mohammadi and Leila Wang for there above and beyond, second to none customer service and experience that brought me to them. Furthermore, I must add that there are two BMW dealerships in my area (Elite BMW and Otto's BMW) and never have I had a good experience with them. TCBMW is over 500 Km away from where I live and Pirout has handled my last 4 BMW transactions over the phone with complete trust and respect. His approach is quite relaxed and no pressure from him at all. After doing my homework and researching price points I knew the deal that I need to make things work for me. At no time did I have to go to the mat with Pirout to get the deal. He found a way to make it work in my favor and I couldn't have asked for much more than that. Not only did I get to leave Town and Country BMW with a brand new X4 M40i, but I also left well educated and better equipped to work my car thanks to the super awesome, very polite and all round super smart Leila. Thanks Pirout and Leila you guys rock! More