Audi Kitchener-Waterloo

A7 Used Car Purchase I had an excellent experience at Audi K-W with all who were involved. I live two hours from the dealership and Audi Brand Specialist Ben Hoang was I had an excellent experience at Audi K-W with all who were involved. I live two hours from the dealership and Audi Brand Specialist Ben Hoang was extremely helpful. I had difficulty arranging to get get to see the car but he took a chance and held it as sold until I could have a look at it and give it a drive. He was always quick to answer any questions I had. I found out he was even doing that on his days off. Setting up financing was easy and the dealership wasn’t pushy with extras but just gave me information on all the options available to me. When picking up the vehicle they were helpful to go over the vehicle’s features so it makes it a lot easier for that first drive. Overall just a great experience. More

Great experience buying used Q5 Rashid was very helpful in explaining the various options, pros and cons, etc. Very knowledgeable and found us exactly what we were looking for. Fr Rashid was very helpful in explaining the various options, pros and cons, etc. Very knowledgeable and found us exactly what we were looking for. Friendly with my kids, too. Great experience. More

2018 S5 Sportback Exceptional experience working with Kaitlin. She was prompt to reply to both emails and voicemails, direct and appreciated the no nonsense. Was very Exceptional experience working with Kaitlin. She was prompt to reply to both emails and voicemails, direct and appreciated the no nonsense. Was very accommodating to my time and was able to process everything for me very quickly. Pleasure to work with and very knowledgeable about the car, process and made my experience really easy. More

Great Q5 Experience I had been servicing my A4 at KW Audi for 5 years and always found the dealership easy to deal with and extremely professional. When the time came to I had been servicing my A4 at KW Audi for 5 years and always found the dealership easy to deal with and extremely professional. When the time came to purchase a new vehicle I automatically chose Audi. Rashid was extremely helpful. His knowledge and salesmanship made it very easy for me to make the final choice I went with. He recognized that I did not have a lot of time and looked after everything, he was very flexible. Overall just a fantastic experience. I would recommend Rashid and KW Audi anytime! More

2019 SQ5 Bought my SQ5 from Ben, he was amazing!! Hands down best dealership ever!!! Felt like family as soon as you walk in the door. Very friendly!! Bought my SQ5 from Ben, he was amazing!! Hands down best dealership ever!!! Felt like family as soon as you walk in the door. Very friendly!! More

New A4 Purchase Fantastic experience across the dealership. Rashid in sales was the perfect combination of incredibly high knowledge, while not being too pushy throu Fantastic experience across the dealership. Rashid in sales was the perfect combination of incredibly high knowledge, while not being too pushy through the sales process. After the deal was complete a major issue appeared on my prior A4 that was being returned from lease. Lisa in service offered a loaner at no charge to use until my new car arrived which was a pleasant surprise. We had a hiccup at time of delivery in that I neglected to bring my wife whose signature was required. No problem. They drove the new car over to our house so she could sign and take delivery there. All in all a terrific experience and friendly staff throughout. More

Outstanding service When I sent in that I was interested in buying an Audi someone responded to my request very quickly. Everyone was very easy to work with. Didn’t was When I sent in that I was interested in buying an Audi someone responded to my request very quickly. Everyone was very easy to work with. Didn’t waste time in getting all the information I needed. Very clear instructions given as to what was expected of me to close the deal. I look forward to future purchases with the Kitchener location. More

Very happy with our 2019 Q7 I was very pleased with the profesionalism I experienced from Audi Kitchener Waterloo. Benjamin Hoang was very helpful and carefully explained the ord I was very pleased with the profesionalism I experienced from Audi Kitchener Waterloo. Benjamin Hoang was very helpful and carefully explained the ordering process, helped us customize our Audi the way that we wanted and went the extra mile to throw in a couple of extras. Thank you Ben and Audi Kitchener Waterloo. Milos and Dejana Nikolic More

Ben is amazing to deal with This is my third car. Recently traded in my 2015 Q5 for the 2018 last year and now purchased my dream car.. a little red convertible all with the hel This is my third car. Recently traded in my 2015 Q5 for the 2018 last year and now purchased my dream car.. a little red convertible all with the help of Ben. Ben makes it so easy and always answers any questions I have extremely quickly and is very genuine. Thank you Ben for being there for me and helping me find my two dream cars as I love them both. More

Best customer service! We had the best experience at Audi KW - by far the best dealership ever! Kaitlin was great - very kind and knowledgeable. It was a pleasure to buy suc We had the best experience at Audi KW - by far the best dealership ever! Kaitlin was great - very kind and knowledgeable. It was a pleasure to buy such an amazing car from her :) Everyone else at the dealership is just at awesome and professional. More