We had the easiest, most seamless, no stress transaction we have ever had at a dealership in our lives.
My wife and I are expecting twins, so we started minivan shopping 3 weeks ago. It was a horrible experience at other dealers, we wasted tons of time... Other dealerships were pushy, had hidden fees and policies that left us feeling uneasy. At that point we were debating just buying privately... We went to one last dealership and were instantly helped by Giovanni Baldassarre, he wasn't pushy, was extremely knowledgeable and just explained the vehicle to us. He made us feel so comfortable and informed, that we signed a deal and put a deposit on the van that day. It was nice to still have a family owned dealership work in this matter. These big "GO" corporately owned dealerships couldn't care less about their customers, it's all about a sale. Not to mention, the large dealerships change their salespeople like their socks. Giovanni Baldassarre has over 10 years of Honda experience/knowledge, has been at Alberta Honda for over 4 years and I see why now. This is an employee you do not want to loose. If I had my own company, I would hire him on the spot. He truly deserves this recognition and I hope the dealership manager or owner see this review and give him the praise/credit he is entitled to.
Thank you very much Alberta Honda and Giovanni Baldassarre. We have never bought a brand new vehicle before and we will never forget that day.