City Ford

Awesome Service Great Honest Caring Staff I Had Wonderful Experience Purchasing My New 2019 Ford Edge Cory Pennell Fort Saskatchewan Alberta This dealership was top notch!my salesman Kyle wen I Had Wonderful Experience Purchasing My New 2019 Ford Edge Cory Pennell Fort Saskatchewan Alberta This dealership was top notch!my salesman Kyle went above and beyond to make sure I purchased the Edge I was most comfortable with. He gave me suggestions and his advice, and was in no way pushy what-so-ever. After I decided on a Edge the process was absolutely painless. So quick and professional. I had a great experience with Martin in the finance he got me the best rate ever and I would also like to thank Ryan for everything he did for me and the good treatment I received he went above and beyond to make the deal a success. I felt like family by the end of the whole process! I would recommend Kyle to anyone who is looking for a new vehicle. My experience at City Ford was excellent. I am the type to be suspicious of sales people of any kind, but Kyle and Ryan were very friendly, helpful, and honest! they worked with me on my trade and gave me a great deal on my "new" Edge. I was still finishing up after closing hours and I did not feel rushed at all!! I'm so happy with my purchase! Thanks Kyle,Ryan and Martin for everything. Cory Pennell Fort Saskatchewan AB More

Very happy Thanks to TIM. He went over and beyond to get me into the car I wanted thank you very much for everything thanks again TIM Thanks to TIM. He went over and beyond to get me into the car I wanted thank you very much for everything thanks again TIM More

AMAZING PEOPLE AT CITY FORD WAS A GREAT DAY AT CITY FORD GETTING NEW 2019 FORD EXPLORER MO AND MOST THE TEAM ARE WONDERFUL ,FAST AND HONEST , DREAMS BECAME TRUE WITH CITY FORD ED WAS A GREAT DAY AT CITY FORD GETTING NEW 2019 FORD EXPLORER MO AND MOST THE TEAM ARE WONDERFUL ,FAST AND HONEST , DREAMS BECAME TRUE WITH CITY FORD EDMONTON More

Emmanuel was awesome Emmanuel offers really great service, I highly recommend him to my friends and family ..thanks for the service ..hope to see you in the future. Emmanuel offers really great service, I highly recommend him to my friends and family ..thanks for the service ..hope to see you in the future. More

Good experience Our situation wasn't easy but Tim and his team made it happen! Not 100% what we wanted but we have been set up to get where we want to be sooner then Our situation wasn't easy but Tim and his team made it happen! Not 100% what we wanted but we have been set up to get where we want to be sooner then later! Thank you so much for all the good work all of you have done! Definitely a good place! We had a good experience. More

Happy customer Roger was respectful and very knowledgeable. Allowed me to test drive a trucks before I decided on the new Ranger. Took time to follow up after the Roger was respectful and very knowledgeable. Allowed me to test drive a trucks before I decided on the new Ranger. Took time to follow up after the sale. More

Tim Chammout We had a great buying experience at City Ford, and Tim Chammout was a very personable and attentive sales person. He worked with us to get the best d We had a great buying experience at City Ford, and Tim Chammout was a very personable and attentive sales person. He worked with us to get the best deal possible, he went over and above in customer service, and actually got us a better deal than we had discussed initially. He is a man of his word, and we would highly recommend anyone who is looking for a new or used vehicle that you should talk to Tim. We will definitely be back, and would 100% recommend Tim at City Ford to family and friends. More

New 2019 Ford Escape Again Roger has delivered great salesmanship and put me back into the vehicle I’ve loved and missed. I truly enjoy dealing with Roger as he listens to Again Roger has delivered great salesmanship and put me back into the vehicle I’ve loved and missed. I truly enjoy dealing with Roger as he listens to my needs and seems genuinely interested in my happiness. As in the past I would recommend Family and Friends to go see him for their vehicle needs. More

Easy going no pressure We had a great experience at City Ford with Roger who was a joy to deal with , he was very easy going, pleasant and accommodating with all the questio We had a great experience at City Ford with Roger who was a joy to deal with , he was very easy going, pleasant and accommodating with all the questions and requests we had through the entire experience. Once we made it finance we had the pleasure of dealing with Mark who made that often difficult aspect very easy. The entire team at City Ford was awesome right through to delivery of the truck , thanks City Ford! More

Best purchasing experience ever!! What an amazing experience with Kyle at Edmonton City Ford! Here’s my story and I hope it can help others find their dream vehicle with peace of mind What an amazing experience with Kyle at Edmonton City Ford! Here’s my story and I hope it can help others find their dream vehicle with peace of mind and confidence! I had always drove Ford trucks my whole life until about 3 years ago I purchased an SUV in attempt to cut back on fuel costs as I drive about 30 minutes into town daily for work. The G** SUV I had was causing me nothing but headaches and stress. It was constant repairs and thousands of dollars in maintenance from sensors, ball joints, power windows, struts, rotors and the manifold and as badly as I wanted to replace it, I was in a place where I felt like with the economy issues and resession Alberta is facing I couldn’t afford my dream vehicle which was a black Ford F-150. Recently, on a drive to Edmonton to visit my family for my moms birthday another sensor went in my SUV which caused my breaks to not work properly - while I was driving down the highway with my children in the vehicle and was a major safety concern. Luckily, my mom was there to assist and later on that afternoon we decided to go look at other SUV’s that would hopefully* be within my price range. Initially my plan was just to look as I was nervous and unsure. I knew I needed a safe reliable vehicle but with this economy how could I possibly find something affordable?!? My mom drove me around the Ford dealership parking lot as I was holding back tears since I was 3 hours from home and my lemon SUV had myself and my children stranded again (luckily this time it wasn’t in winter). As I was sitting there in the vehicle trying to window shop a gentleman came walking over (probably seen my clear distress) and offered to help. So I put on my glasses to cover my red eyes and decided to walk with him. He asked me a lot of questions about me “what do you feel comfortable driving?” “what don’t you like?” “what are your driving conditions?” “do you have a colour preference?” “What is your budget” “Are you looking to finance, bi-weekly or monthly” we walked around the parking lot talking and glancing at different vehicles as I answered his questions about me and not once did he try to suggest a vehicle that I would not like or could not afford. He made sure that my shopping experience was about me and finding something that would be suitable for my lifestyle, family and budget as a priority. After a little while of talking he walked myself and my mom into the building and offered to show me a vehicle he thought I would like and would fit all of the criteria needed for mine and my families needs. I sat at the table anxiously waiting and after about 3 minutes he pulled up at the front of the building with a black Ford F-150 (which I never told him was my dream truck - he knew this because he took the time to listen and valued my input as a customer). My first thought was OMG I love it! second thought was OMG what if I can’t afford it. I went outside to look at the truck and Kyle showed me all of its features - which was great to know! He then told me the price which I was so happy because he found my dream vehicle and made sure the truck he was showing me was at a price that was within my financing monthly budget!! Because of this, when it was time to discuss financing options and signing the purchasing contract I felt so comfortable and confident. When it came to going over warranties and add-ons the other staff at City Ford also made sure we found options that were suitable not only for my family and budget but also for my finance term. Being a small town Alberta girl, I do not know how to city drive.( I usually drive straight to my moms house near the edge of the city and she drives everywhere from there) When it came time to take the truck I told Kyle I don’t know how to city drive - without hesitation he offered to deliver the vehicle to my moms house for me (again ensuring my needs as a customer were recognized and valued). I am so beyond grateful for the amazing experience I have had at Edmonton City Ford and with Kyle. If not for all of their help I know I would not have bought a brand new vehicle that day and I would still be stressed and overwhelmed with my old Lemon SUV!! Thank you the team at Edmonton city ford for all of your assistance, help and peace of mind! I will recommend this dealership & sales man to all friends, family & anyone in need of a vehicle!! More