Southbank Dodge Chrysler LTD
Ottawa, ON
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Exceptional customer service I had to replace a Grand Caravan written off in an accident and was referred by my insurance agent. The first thing I learned through the hard work of I had to replace a Grand Caravan written off in an accident and was referred by my insurance agent. The first thing I learned through the hard work of the sales rep and the general sales manager was that the replacement value of the vehicle had been badly understated in the insurance quote. Through their diligence I received considerably more money from the insurance settlement toward obtaining a vehicle with all the features and more of the one I was replacing. My wife and I were more than satisfied with our experience at this dealership. Staff were friendly, knowledgeable and caring. For example, we bought winter tires and the sales rep came by our home to pick up the old summer tires to use those rims for mounting the snow tires, all at no additional cost. Based on our experience we plan to bring our minivan there for servicing, despite it being quite a distance from our home. More
Great Service, nice people, excellent deal! I'm very happy with my experience at Southbank Dodge! I was looking for a new truck to replace my older one and Stan Noble and Shawn Murphy went out I'm very happy with my experience at Southbank Dodge! I was looking for a new truck to replace my older one and Stan Noble and Shawn Murphy went out of their way to make sure it happened! Rare to walk into a dealership with a number and come out with something better. Both worked hard to ensure we got top dollar for our trade-in and a very reasonable price for our new vehicle. Thank you Stan and Shawn ! More
Great service and prices We have been using Southbank to buy and service our Jeeps for several years. Recently we also brought our Beemer for a new set of tires as they had th We have been using Southbank to buy and service our Jeeps for several years. Recently we also brought our Beemer for a new set of tires as they had the best price in town. More
Wonderful Experience! Stan was a knowledgable and courteous salesman that helped us every step of the way without being too pushy or trying to up sell us. He inspired trust Stan was a knowledgable and courteous salesman that helped us every step of the way without being too pushy or trying to up sell us. He inspired trust and confidence and we are extremely pleased with the transaction. I love my new car, great deal! More
Exceptional experience. Just purchased a new vehicle. Although I was prepared to order a vehicle with the options that I wanted, Kyle found a vehicle at another local dealer Just purchased a new vehicle. Although I was prepared to order a vehicle with the options that I wanted, Kyle found a vehicle at another local dealership that had what I wanted and more. After some negotiation on the extra options, purchase was finalized and I was in and out in less than an hour and a half. I picked up the new vehicle 3 days later. The best experience I have ever had purchasing a new vehicle. I have dealt with most Chrysler dealerships in the Ottawa area over the past 35 years, and Southbank is by far the most competent and friendly. Thanks Kyle for your excellent rapport and knowledge- it made all the difference. Well done. More
Very helpful, friendly & informative Everyone I came in contact with was very friendly and helpful. I bought my first car here and they made sure I found what I was looking for and unders Everyone I came in contact with was very friendly and helpful. I bought my first car here and they made sure I found what I was looking for and understood what I was singing up for. Process was quick and painless. One minor issue I had was that I was told the car would come with a full tank of gas, but was not told that I would be charged $75 for it. More
Best experience in years! Best experience buying a vehicle in many years. Thank you to all who were involved.We love our new Jeep Cherokee. Seamless purchase. Loved Stanford No Best experience buying a vehicle in many years. Thank you to all who were involved.We love our new Jeep Cherokee. Seamless purchase. Loved Stanford Noble, was such a pleasure to deal with, along with Cat Desormeau, and the rest of the team! More
Great experience I am a 77 year old who has purchased many vehicles over the years but this is my first experience at Southbank. I found the people I dealt with inclu I am a 77 year old who has purchased many vehicles over the years but this is my first experience at Southbank. I found the people I dealt with including Shawn, Patrick ,Justin Ivan to be very helpful. They gave me a competitive price as they were competing with another dealership and I found them to be honest, ethical and very friendly in spite of having to deal with very cold weather conditions outside. Cars were not starting. due to the cold, there was lots of snow to deal with and they all remained very positive. More
Oil Change Dropped in to see if I could get an oil change on the spot and was greeted by Dustin. He set up the oil change and had my vehicle back to me in 25 min Dropped in to see if I could get an oil change on the spot and was greeted by Dustin. He set up the oil change and had my vehicle back to me in 25 minutes. Outstanding service from service dept and the oil change crew. More
Satisfied Dealer met my full expectation of repairs in timely manner. Dan had to order the part from Kingston and received the very next day as discussed and re Dealer met my full expectation of repairs in timely manner. Dan had to order the part from Kingston and received the very next day as discussed and repaired the same day. More