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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
1,993 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations. I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority. I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained. On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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Showing 1,993 reviews

February 21, 2019

Exceptional customer service I had to replace a Grand Caravan written off in an accident and was referred by my insurance agent. The first thing I learned through the hard work of More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charbel Nakhle, Clayton Chenier
February 20, 2019

Great Service, nice people, excellent deal! I'm very happy with my experience at Southbank Dodge! I was looking for a new truck to replace my older one and Stan Noble and Shawn Murphy went out More

by montrealguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Murphy
Feb 21, 2019 -

Southbank Dodge Chrysler LTD responded

We really appreciate you taking the time to write this review. Southbank serves customers in the hopes of keeping them for life. Dave B, GM

February 19, 2019

Great service and prices We have been using Southbank to buy and service our Jeeps for several years. Recently we also brought our Beemer for a new set of tires as they had th More

by cruiser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Chenier, Hasan Wahbeh
Feb 21, 2019 -

Southbank Dodge Chrysler LTD responded

Thank you so much for this positive review. The staff appreciates the feedback. Dave B, GM

February 07, 2019

Wonderful Experience! Stan was a knowledgable and courteous salesman that helped us every step of the way without being too pushy or trying to up sell us. He inspired trust More

by Leah A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Southbank Dodge Chrysler LTD responded

Thank you so much for the positive review & story. It is appreciated. Dave B, GM

February 03, 2019

Exceptional experience. Just purchased a new vehicle. Although I was prepared to order a vehicle with the options that I wanted, Kyle found a vehicle at another local dealer More

by Dan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rami Alzabri, Kyle McTaggart
Feb 04, 2019 -

Southbank Dodge Chrysler LTD responded

'The best experience i have ever had purchasing a new vehicle' is music to our ears. That is our goal daily to serve our customers and give them a fast, easy, honest & fun experience. Thank you for this wonderful review and thank you for your business. Dave B, GM

February 03, 2019

Very helpful, friendly & informative Everyone I came in contact with was very friendly and helpful. I bought my first car here and they made sure I found what I was looking for and unders More

by newusedford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Curry
Feb 04, 2019 -

Southbank Dodge Chrysler LTD responded

Thank you for the really great review. Our entire goal in life is to make it 'quick and painless' Sorry if the gas tank was not filled completely they should have next time your in for service show them this response and they will discount you $50.00 off your first service. Dave B, GM

February 02, 2019

Best experience in years! Best experience buying a vehicle in many years. Thank you to all who were involved.We love our new Jeep Cherokee. Seamless purchase. Loved Stanford No More

by Shelley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Alzabri, Catherine Desormeau
Feb 04, 2019 -

Southbank Dodge Chrysler LTD responded

Another great review about a best experience. Thank you so much for saying this. We want all our customers to have this same experience and actually enjoy buying a car. We appreciate you giving us your business. Dave B, GM

February 02, 2019

Great experience I am a 77 year old who has purchased many vehicles over the years but this is my first experience at Southbank. I found the people I dealt with inclu More

by Don
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, Patrick, Ivan, Justin Davis
Feb 04, 2019 -

Southbank Dodge Chrysler LTD responded

Thank you for your business. Thank you for this review. We really appreciate the feedback that we are doing things right. Honest & ethical is how we conduct business at Southbank Dodge. Dave B, GM

February 01, 2019

Oil Change Dropped in to see if I could get an oil change on the spot and was greeted by Dustin. He set up the oil change and had my vehicle back to me in 25 min More

by 2karma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Lemay
Feb 04, 2019 -

Southbank Dodge Chrysler LTD responded

Thank you for giving us this review & story. Dustin is terrific he always takes cars of his customers. Dave B, GM

January 31, 2019

Satisfied Dealer met my full expectation of repairs in timely manner. Dan had to order the part from Kingston and received the very next day as discussed and re More

by Linda B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2019 -

Southbank Dodge Chrysler LTD responded

Thank you for the review and for your business. Dave B, GM

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