Raul Martinez
Raul Martinez at Diamond Buick GMC Cadillac Palmdale
Refer Me

Raul Martinez

Sales Manager

Diamond Buick GMC Cadillac Palmdale

39012 Carriage Way
Palmdale, CA 93551

Contact Me
4.0
31 Reviews

Dealership Experience

10 mos

Industry Experience

24 yrs, 11 mos

Specialties & Trainings

Training and motivation

4.0

31 Reviews

Write a Review

31 Reviews of Raul Martinez

March 28, 2024

Dealership Rating
Employee Rating

I waited 30 minutes at the salesman desk before I was even checked in but good service once I was checked in. More

by jhernandez101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Diamond Buick GMC Palmdale Team

March 28, 2024

Dealership Rating
Employee Rating

Takes to long help the customer and not all clerks are helpful when you help for help More

by jdvmojave76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to contact us to discuss this further. Sincerely, The Diamond Buick GMC Palmdale Team

March 27, 2024

Dealership Rating
Employee Rating

New service manager is great! I forgot his name but his professionalism and patience sets him apart from what I usually get from an automotive repair shop. He’s definitely an asse More

by JONES.ANTHONY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Ladjevardi

Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

Anthony, thank you for taking the time to share your feedback. Each employee is a valued member of the Diamond Buick GMC Palmdale team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Diamond Buick GMC Palmdale Team

March 18, 2024

Dealership Rating
Employee Rating

I got great service and the saleswoman with the mgr did their best to cut a great deal on the car I purchased More

by YAMZALAG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2024

Diamond Buick GMC Cadillac Palmdale responded

First and foremost thank you so much for leaving this fantastic review! At Diamond Buick GMC Palmdale, our team will do whatever it takes to make sure our guests get the best deal. We hope you are continuing to enjoy your new car and can't wait to see you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

March 12, 2024

Dealership Rating
Employee Rating

Listed price is not actual price. Will not accept options for dealer add ons. Interest rates are double what your bank will qualify you for, literally double. Finance elseware More

by bkoopa89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Miguel Betrado

Mar 14, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Diamond Buick GMC Palmdale Team

January 30, 2024

Dealership Rating
Employee Rating

Management will promise me many things and change their minds within minutes. Nothing out of these sales management mouth are trustworthy. I advise you to be prepared to be con, sold and packaged going to More

by Verified Purchased Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Niko Rodriguez, Bob Ladjevardi

Feb 01, 2024

Diamond Buick GMC Cadillac Palmdale responded

We sincerely apologize for the disappointing experience you had during your recent visit. We take your feedback seriously and are committed to addressing your concerns. Our team strives for excellence, and we regret that you did not receive the level of service we aim to provide. We would appreciate the opportunity to discuss your specific concerns further and work towards a resolution. Please contact our customer service at 661.947.6000 ext.5102, so that we can better understand your experience and take appropriate actions. Thank you for bringing this to our attention. Best regards,

January 26, 2024

Dealership Rating
Employee Rating

I purchased my car online, and it was delivered to my house. Jesus Navarro Reeza Raul and Edwin were all extremely helpful. Buying the car was a breeze. The only reason I didn't give 5 stars was beca More

by frelapub
Recommend Dealer
Yes

Other Employees Tagged: Jesus Navarro , Brittany in customer service

Jan 26, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thanks for your great review. I do appreciate your patience for the issue with the manual you encountered. I am glad you love the car and that Jesus and Brittany were so helpful. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Diamond Buick GMC Palmdale Team

January 20, 2024

Dealership Rating
Employee Rating

Friendly and informative staff. Mechanical experts, and return time very good. Recommending all colleagues to this location for their mechanical needs and Purchases. A five star op More

by MIKEHOGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Ladjevardi

Jan 23, 2024

Diamond Buick GMC Cadillac Palmdale responded

Mike, thank you for your kind words. We feel our service department is what makes Diamond Buick GMC Palmdale special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Diamond Buick GMC Palmdale Team

January 09, 2024

Dealership Rating
Employee Rating

Contacted dealership to purchase the car at the price that was advertised on the web. I was told by Mike that management had approved a $1500.00 discount. I have his text message as proof. When I arrived More

by wdebarmore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Michael Cofield

Jan 11, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing this feedback. Our goal here at Diamond Buick GMC Palmdale is to make sure every customer drives off our lot with a positive experience. I would love the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 28, 2023

Dealership Rating
Employee Rating

We were very pleased! thanks to Miguel for delivering the car directly to the house More

by VMK987
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Betrado, Bob Ladjevardi

Dec 29, 2023

Diamond Buick GMC Cadillac Palmdale responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Miguel was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

1
...

Dealership Inventory (199 Vehicles)

new 2024 GMC Sierra 1500 car, priced at $52,340
2024 GMC Sierra 1500
new
Cardinal Red exterior
Automatic
Four-wheel Drive
new 2024 GMC Sierra 1500 car, priced at $52,560
2024 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2024 Cadillac LYRIQ car, priced at $76,315
2024 Cadillac LYRIQ
new
Celestial Metallic exterior
Automatic
Rear-wheel Drive
used 2021 BMW 330 car, priced at $29,671
2021 BMW 330
used
Jet Black exterior
Automatic
Rear-wheel Drive
new 2024 GMC Sierra 1500 car, priced at $56,965
2024 GMC Sierra 1500
new
Sterling Metallic exterior
Automatic
Rear-wheel Drive
new 2024 Cadillac XT5 car, priced at $57,445
2024 Cadillac XT5
new
Argent Silver Metallic exterior
Automatic
Front-wheel Drive