Raul Martinez
Sales Manager
Diamond Buick GMC Cadillac Palmdale
39012 Carriage Way
Palmdale, CA 93551
Dealership Experience
10 mos
Industry Experience
24 yrs, 11 mos
Specialties & Trainings
Training and motivation
31 Reviews
Write a Review31 Reviews of Raul Martinez
March 28, 2024
I waited 30 minutes at the salesman desk before I was even checked in but good service once I was checked in. even checked in but good service once I was checked in. More
Other Employees Tagged: Michael Cofield, Q Stanford, David Johnson, Niko Rodriguez, Miguel Betrado, Armando Navarro, Arsen Mkhitaryan, Bob Ladjevardi, Jesus Navarro
March 28, 2024
Takes to long help the customer and not all clerks are helpful when you help for help helpful when you help for help More
Other Employees Tagged: Michael Cofield, Q Stanford, David Johnson, Niko Rodriguez, Miguel Betrado, Armando Navarro, Arsen Mkhitaryan, Bob Ladjevardi, Jesus Navarro
March 27, 2024
New service manager is great! I forgot his name but his professionalism and patience sets him apart from what I usually get from an automotive repair shop. He’s definitely an asse I forgot his name but his professionalism and patience sets him apart from what I usually get from an automotive repair shop. He’s definitely an asset to the Diamond dealership. More
Other Employees Tagged: Bob Ladjevardi
March 18, 2024
I got great service and the saleswoman with the mgr did their best to cut a great deal on the car I purchased their best to cut a great deal on the car I purchased More
Other Employees Tagged: Michael Cofield, Q Stanford, David Johnson, Niko Rodriguez, Miguel Betrado, Armando Navarro, Arsen Mkhitaryan, Bob Ladjevardi, Jesus Navarro
March 12, 2024
Listed price is not actual price. Will not accept options for dealer add ons. Interest rates are double what your bank will qualify you for, literally double. Finance elseware Will not accept options for dealer add ons. Interest rates are double what your bank will qualify you for, literally double. Finance elseware More
Other Employees Tagged: Miguel Betrado
January 30, 2024
Management will promise me many things and change their minds within minutes. Nothing out of these sales management mouth are trustworthy. I advise you to be prepared to be con, sold and packaged going to minds within minutes. Nothing out of these sales management mouth are trustworthy. I advise you to be prepared to be con, sold and packaged going to this dealership. Sales person are friendly and trustworthy but unfortunately, their sales manager belittle them in front of the customers. I would not trust a word out of this man, BoB or any of the sales manager! I doubt it his real name. Worst experience in my life! More
Other Employees Tagged: Niko Rodriguez, Bob Ladjevardi
January 26, 2024
I purchased my car online, and it was delivered to my house. Jesus Navarro Reeza Raul and Edwin were all extremely helpful. Buying the car was a breeze. The only reason I didn't give 5 stars was beca house. Jesus Navarro Reeza Raul and Edwin were all extremely helpful. Buying the car was a breeze. The only reason I didn't give 5 stars was because I was given an incorrect manual, and it took over a week to get the proper one. Jesus was very helpful, however, as was Brittany in customer service. More
Other Employees Tagged: Jesus Navarro , Brittany in customer service
January 20, 2024
Friendly and informative staff. Mechanical experts, and return time very good. Recommending all colleagues to this location for their mechanical needs and Purchases. A five star op Mechanical experts, and return time very good. Recommending all colleagues to this location for their mechanical needs and Purchases. A five star operation. More
Other Employees Tagged: Bob Ladjevardi
January 09, 2024
Contacted dealership to purchase the car at the price that was advertised on the web. I was told by Mike that management had approved a $1500.00 discount. I have his text message as proof. When I arrived that was advertised on the web. I was told by Mike that management had approved a $1500.00 discount. I have his text message as proof. When I arrived at the dealership to sign contracts, I was only given a $1500.00 and management refused to honor the price Mike quoted ! On top of that they tacked on $2500 worth of "options" I didn't request, nor was this disclosed to me. Also unwanted gap insurance was added. Only after 30 minutes of arguing were these items removed, but still the price quoted was not honored. On top of that, they had a trainee in the finance office that was clearly not trained. He was trying his best, but it was made difficult with management yelling at him. The whole thing was very stressful. I will not be using Diamond in the future, nor will I recommend them to anyone. More
Other Employees Tagged: Michael Cofield
December 28, 2023
We were very pleased! thanks to Miguel for delivering the car directly to the house thanks to Miguel for delivering the car directly to the house More
Other Employees Tagged: Miguel Betrado, Bob Ladjevardi