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Arsen Mkhitaryan
Arsen Mkhitaryan at Diamond Buick GMC Cadillac Palmdale
Refer Me

Arsen Mkhitaryan

Product Specialist

Diamond Buick GMC Cadillac Palmdale

39012 Carriage Way
Palmdale, CA 93551

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4.3
10 Reviews
4.3

10 Reviews

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10 Reviews of Arsen Mkhitaryan

March 28, 2024

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Employee Rating

I waited 30 minutes at the salesman desk before I was even checked in but good service once I was checked in. More

by jhernandez101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cofield, Q Stanford, David Johnson, Niko Rodriguez, Miguel Betrado, Armando Navarro, Raul Martinez, Bob Ladjevardi, Jesus Navarro

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Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Diamond Buick GMC Palmdale Team

March 28, 2024

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Employee Rating

Takes to long help the customer and not all clerks are helpful when you help for help More

by jdvmojave76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cofield, Q Stanford, David Johnson, Niko Rodriguez, Miguel Betrado, Armando Navarro, Raul Martinez, Bob Ladjevardi, Jesus Navarro

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Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to contact us to discuss this further. Sincerely, The Diamond Buick GMC Palmdale Team

March 18, 2024

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Employee Rating

I got great service and the saleswoman with the mgr did their best to cut a great deal on the car I purchased More

by YAMZALAG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Cofield, Q Stanford, David Johnson, Niko Rodriguez, Miguel Betrado, Armando Navarro, Raul Martinez, Bob Ladjevardi, Jesus Navarro

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Mar 21, 2024

Diamond Buick GMC Cadillac Palmdale responded

First and foremost thank you so much for leaving this fantastic review! At Diamond Buick GMC Palmdale, our team will do whatever it takes to make sure our guests get the best deal. We hope you are continuing to enjoy your new car and can't wait to see you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

March 17, 2024

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Employee Rating

Very hard workers in making a sale. They are a great team. I am real please with the end results . Thank you very much! More

by MNAKAAHIKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Cofield, David Johnson, Miguel Betrado, Jesus Navarro

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Mar 20, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We look forward to doing business with you again in the future. Sincerely, The Diamond Buick GMC Palmdale Team

February 05, 2024

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Employee Rating

Car sat four days nothing was done disappointed I told rep. What I wanted done More

by MERCADO11075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Cofield, Q Stanford, David Johnson, Niko Rodriguez, Miguel Betrado, Armando Navarro, Jesus Navarro

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Feb 07, 2024

Diamond Buick GMC Cadillac Palmdale responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Sincerely, The Diamond Buick GMC Palmdale Team

January 25, 2024

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Employee Rating

Great service my service advisor. Francisco was very helpful. He was very patient and kept me updated on my vehicle More

by vd1922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francisco

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Jan 26, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thanks for your awesome review! We're very happy to hear that Francisco was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Diamond Buick GMC Palmdale Team

January 11, 2024

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Employee Rating

From beginning to end everyone stepped up and did there part. Making my experience pleasant and professional. More

by ARNOLDCORRALEJO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Cofield, Q Stanford, David Johnson, Niko Rodriguez, Miguel Betrado, Armando Navarro, Jesus Navarro

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Jan 12, 2024

Diamond Buick GMC Cadillac Palmdale responded

Arnold, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

January 08, 2024

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Employee Rating

Everyone was really helpful, great service! Offer us great deals. Armando and Jesus Navarro helped us a lot! More

by mairamarlenv33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armando Navarro, Jesus Navarro

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Jan 10, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your review, Maira. I'm happy to hear that Armando and Jesus were able to find a great deal on the car that you were looking for. We look forward to seeing you for your first oil change! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 16, 2023

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Employee Rating

The experience was good. The salesman were very friendly and helpful. I would definitely recommend friends and family to buy from them. More

by cwoffdog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Johnson, Raul Martinez, Bob Ladjevardi

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Dec 19, 2023

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and I'm glad we achieved that. Once again, I appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 10, 2023

Dealership Rating
Employee Rating

They were all very pleasant and accommodating I will recommend them to my friends and neighbors More

by Cableladee1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Cofield, Q Stanford, David Johnson, Niko Rodriguez, Miguel Betrado, Armando Navarro, Jesus Navarro

Helpful
Report | Print
Dec 12, 2023

Diamond Buick GMC Cadillac Palmdale responded

I cannot thank you enough for your wonderful review of Diamond Buick GMC Palmdale and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

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