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Miguel Betrado
Miguel Betrado at Diamond Buick GMC Cadillac Palmdale
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Miguel Betrado

Product Specialist

Diamond Buick GMC Cadillac Palmdale

39012 Carriage Way
Palmdale, CA 93551

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4.6
21 Reviews
4.6

21 Reviews

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21 Reviews of Miguel Betrado

March 28, 2024

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Employee Rating

I waited 30 minutes at the salesman desk before I was even checked in but good service once I was checked in. More

by jhernandez101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cofield, Q Stanford, David Johnson, Niko Rodriguez, Armando Navarro, Raul Martinez, Arsen Mkhitaryan, Bob Ladjevardi, Jesus Navarro

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Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Diamond Buick GMC Palmdale Team

March 28, 2024

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Employee Rating

Takes to long help the customer and not all clerks are helpful when you help for help More

by jdvmojave76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cofield, Q Stanford, David Johnson, Niko Rodriguez, Armando Navarro, Raul Martinez, Arsen Mkhitaryan, Bob Ladjevardi, Jesus Navarro

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Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to contact us to discuss this further. Sincerely, The Diamond Buick GMC Palmdale Team

March 25, 2024

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Employee Rating

This dealership is very shady. They don’t listen to you and do not treat you with respect. Getting them to do anything is a feat all in its own. More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bob Ladjevardi

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Mar 25, 2024

Diamond Buick GMC Cadillac Palmdale responded

I'm sorry to hear about your experience. We value your feedback and take it seriously. Please accept our apologies for any inconvenience caused. We strive to provide excellent service and will address your concerns internally to ensure improvements are made. Thank you for bringing this to our attention.

March 19, 2024

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Employee Rating

123 2 2 2 2 2 2 2 2 2 2 2 2 2. 22. 2 2 More

by luis.diego071297
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Mar 21, 2024

Diamond Buick GMC Cadillac Palmdale responded

Luis, thank you for leaving this feedback. We strive to provide a positive experience for all guests and would appreciate the opportunity to discuss your visit further. Please contact us at your earliest convenience. Sincerely, The Diamond Buick GMC Palmdale Team

March 18, 2024

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Employee Rating

I got great service and the saleswoman with the mgr did their best to cut a great deal on the car I purchased More

by YAMZALAG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Cofield, Q Stanford, David Johnson, Niko Rodriguez, Armando Navarro, Raul Martinez, Arsen Mkhitaryan, Bob Ladjevardi, Jesus Navarro

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Mar 21, 2024

Diamond Buick GMC Cadillac Palmdale responded

First and foremost thank you so much for leaving this fantastic review! At Diamond Buick GMC Palmdale, our team will do whatever it takes to make sure our guests get the best deal. We hope you are continuing to enjoy your new car and can't wait to see you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

March 17, 2024

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Employee Rating

Very hard workers in making a sale. They are a great team. I am real please with the end results . Thank you very much! More

by MNAKAAHIKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Cofield, David Johnson, Arsen Mkhitaryan, Jesus Navarro

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Mar 20, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We look forward to doing business with you again in the future. Sincerely, The Diamond Buick GMC Palmdale Team

March 16, 2024

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Employee Rating

5 Star service completed by the service advisor Francisco Gomez from start to finish on my requested service. More

by AAJK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 19, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Francisco does for Diamond Buick GMC Palmdale and our customers. Hope to see you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

March 12, 2024

Dealership Rating
Employee Rating

Listed price is not actual price. Will not accept options for dealer add ons. Interest rates are double what your bank will qualify you for, literally double. Finance elseware More

by bkoopa89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Raul Martinez

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Mar 14, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Diamond Buick GMC Palmdale Team

February 28, 2024

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Employee Rating

Very personal service. Easy to deal with and made the whole process enjoyable. Would highly recommend this dealership if you are in the market for a vehicle. More

by dstarrett6517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Cofield, David Johnson, Armando Navarro, Jesus Navarro

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Mar 27, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Diamond Buick GMC Palmdale Team

February 05, 2024

Dealership Rating
Employee Rating

Car sat four days nothing was done disappointed I told rep. What I wanted done More

by MERCADO11075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Cofield, Q Stanford, David Johnson, Niko Rodriguez, Armando Navarro, Arsen Mkhitaryan, Jesus Navarro

Helpful
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Feb 07, 2024

Diamond Buick GMC Cadillac Palmdale responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Sincerely, The Diamond Buick GMC Palmdale Team

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