Armando Navarro
Armando Navarro at Diamond Buick GMC Cadillac Palmdale
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Armando Navarro

Product Specialist

Diamond Buick GMC Cadillac Palmdale

39012 Carriage Way
Palmdale, CA 93551

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4.6
19 Reviews
4.6

19 Reviews

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19 Reviews of Armando Navarro

March 28, 2024

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Employee Rating

I waited 30 minutes at the salesman desk before I was even checked in but good service once I was checked in. More

by jhernandez101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Diamond Buick GMC Palmdale Team

March 28, 2024

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Takes to long help the customer and not all clerks are helpful when you help for help More

by jdvmojave76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to contact us to discuss this further. Sincerely, The Diamond Buick GMC Palmdale Team

March 18, 2024

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I got great service and the saleswoman with the mgr did their best to cut a great deal on the car I purchased More

by YAMZALAG
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 21, 2024

Diamond Buick GMC Cadillac Palmdale responded

First and foremost thank you so much for leaving this fantastic review! At Diamond Buick GMC Palmdale, our team will do whatever it takes to make sure our guests get the best deal. We hope you are continuing to enjoy your new car and can't wait to see you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

February 28, 2024

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Very personal service. Easy to deal with and made the whole process enjoyable. Would highly recommend this dealership if you are in the market for a vehicle. More

by dstarrett6517
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 27, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Diamond Buick GMC Palmdale Team

February 05, 2024

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Employee Rating

Car sat four days nothing was done disappointed I told rep. What I wanted done More

by MERCADO11075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 07, 2024

Diamond Buick GMC Cadillac Palmdale responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Sincerely, The Diamond Buick GMC Palmdale Team

January 11, 2024

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From beginning to end everyone stepped up and did there part. Making my experience pleasant and professional. More

by ARNOLDCORRALEJO
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Trade-in Experience
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Recommend Dealer
Yes
Jan 12, 2024

Diamond Buick GMC Cadillac Palmdale responded

Arnold, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

January 08, 2024

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Everyone was really helpful, great service! Offer us great deals. Armando and Jesus Navarro helped us a lot! More

by mairamarlenv33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arsen Mkhitaryan, Jesus Navarro

Jan 10, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your review, Maira. I'm happy to hear that Armando and Jesus were able to find a great deal on the car that you were looking for. We look forward to seeing you for your first oil change! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 29, 2023

Dealership Rating
Employee Rating

They treat me very nice Armando and he’s brother are good salesman they should get a raise More

by manuelc.mc61
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Navarro

Jan 02, 2024

Diamond Buick GMC Cadillac Palmdale responded

Your review brightened my day! Thank you for sharing your positive experience, and I'd love to have you back at our dealership. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 25, 2023

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Employee Rating

Great customer service from Nicko and following up on delivery Armando Great job finding me the right Truck Thanks!!! More

by calsurfnative
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 28, 2023

Diamond Buick GMC Cadillac Palmdale responded

I'm delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes me happy to know that you feel you experienced these values first hand. I hope you continue to choose us for all of your future automotive needs, and I hope to see you again soon. Until next time, have a great day! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 22, 2023

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Employee Rating

Palmdale Buick was professional. And was the only dealership that kept their word when it came to the purchase of my 4Runner..I would highly recommend them to my friends and family. More

by thunderstorm2400
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Ladjevardi , Andrew Cortez

Dec 26, 2023

Diamond Buick GMC Cadillac Palmdale responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

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