Q Stanford
Q Stanford at Diamond Buick GMC Cadillac Palmdale
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Q Stanford

Product Specialist

Diamond Buick GMC Cadillac Palmdale

39012 Carriage Way
Palmdale, CA 93551

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4.3
13 Reviews
4.3

13 Reviews

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13 Reviews of Q Stanford

March 28, 2024

Dealership Rating
Employee Rating

I waited 30 minutes at the salesman desk before I was even checked in but good service once I was checked in. More

by jhernandez101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Diamond Buick GMC Palmdale Team

March 28, 2024

Dealership Rating
Employee Rating

Takes to long help the customer and not all clerks are helpful when you help for help More

by jdvmojave76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to contact us to discuss this further. Sincerely, The Diamond Buick GMC Palmdale Team

March 18, 2024

Dealership Rating
Employee Rating

I got great service and the saleswoman with the mgr did their best to cut a great deal on the car I purchased More

by YAMZALAG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2024

Diamond Buick GMC Cadillac Palmdale responded

First and foremost thank you so much for leaving this fantastic review! At Diamond Buick GMC Palmdale, our team will do whatever it takes to make sure our guests get the best deal. We hope you are continuing to enjoy your new car and can't wait to see you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

February 05, 2024

Dealership Rating
Employee Rating

Car sat four days nothing was done disappointed I told rep. What I wanted done More

by MERCADO11075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 07, 2024

Diamond Buick GMC Cadillac Palmdale responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Sincerely, The Diamond Buick GMC Palmdale Team

January 11, 2024

Dealership Rating
Employee Rating

From beginning to end everyone stepped up and did there part. Making my experience pleasant and professional. More

by ARNOLDCORRALEJO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2024

Diamond Buick GMC Cadillac Palmdale responded

Arnold, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

January 01, 2024

Dealership Rating
Employee Rating

Q was the name of the Lady Salesman and Bob the Manager, whom made our purchase of our new 2023 GMC Yukon XL Denali one of the best and easiest transactions of a vehicle ever made !!! Thank you very much g More

by doldenburgh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Johnson, Bob Ladjevardi

Jan 03, 2024

Diamond Buick GMC Cadillac Palmdale responded

I sincerely thank you for going out of your way to write this review about Diamond Buick GMC Palmdale. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new GMC Yukon XL Denali. If you have any further needs, please come back to see us. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 10, 2023

Dealership Rating
Employee Rating

They were all very pleasant and accommodating I will recommend them to my friends and neighbors More

by Cableladee1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2023

Diamond Buick GMC Cadillac Palmdale responded

I cannot thank you enough for your wonderful review of Diamond Buick GMC Palmdale and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 06, 2023

Dealership Rating
Employee Rating

my experience with this dealership was great, I would like to thank Q for all of her help More

by MSMANGIONE
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Nov 08, 2023

Diamond Buick GMC Cadillac Palmdale responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Diamond Buick GMC Palmdale! If there is anything else I can do for you, please feel free to give me a call. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

Nov 08, 2023

MSMANGIONE responded

Great people they really go out of their way to get you into a car

October 30, 2023

Dealership Rating
Employee Rating

Told by sales person car was warranted for 6 months bumper to bumper, and could be serviced near us. after traveling 2 hours and doing all the paperwork, am told by manager that sales person was wrong More

by aedelmanphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Raul Martinez

Nov 01, 2023

Diamond Buick GMC Cadillac Palmdale responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 14, 2023

Dealership Rating
Employee Rating

Honest sales, great deal! Q was knowledgable about the cars. Ask for her! Good selection. More

by delhayes2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 26, 2023

Diamond Buick GMC Cadillac Palmdale responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with Q and our team and we look forward to working with you again down the road. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

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