Bob Ladjevardi

Diamond Buick GMC Cadillac Palmdale responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Diamond Buick GMC Palmdale Team

Diamond Buick GMC Cadillac Palmdale responded

We greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to contact us to discuss this further. Sincerely, The Diamond Buick GMC Palmdale Team

Diamond Buick GMC Cadillac Palmdale responded

Anthony, thank you for taking the time to share your feedback. Each employee is a valued member of the Diamond Buick GMC Palmdale team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Diamond Buick GMC Palmdale Team

Diamond Buick GMC Cadillac Palmdale responded

I'm sorry to hear about your experience. We value your feedback and take it seriously. Please accept our apologies for any inconvenience caused. We strive to provide excellent service and will address your concerns internally to ensure improvements are made. Thank you for bringing this to our attention.

Diamond Buick GMC Cadillac Palmdale responded

Thank you so much for your kind words! I'm thrilled to hear that Betty and me provided you with a seamless car-buying experience. We strive to make the process as quick and easy as possible for our customers. Enjoy your new car, and don't hesitate to reach out if you need anything in the future. Thank you for choosing us. We truly appreciate your business and hope to serve you again in the future. Have wonderful day!

Diamond Buick GMC Cadillac Palmdale responded

First and foremost thank you so much for leaving this fantastic review! At Diamond Buick GMC Palmdale, our team will do whatever it takes to make sure our guests get the best deal. We hope you are continuing to enjoy your new car and can't wait to see you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

Diamond Buick GMC Cadillac Palmdale responded

We sincerely apologize for the disappointing experience you had during your recent visit. We take your feedback seriously and are committed to addressing your concerns. Our team strives for excellence, and we regret that you did not receive the level of service we aim to provide. We would appreciate the opportunity to discuss your specific concerns further and work towards a resolution. Please contact our customer service at 661.947.6000 ext.5102, so that we can better understand your experience and take appropriate actions. Thank you for bringing this to our attention. Best regards,

Diamond Buick GMC Cadillac Palmdale responded

Mike, thank you for your kind words. We feel our service department is what makes Diamond Buick GMC Palmdale special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Diamond Buick GMC Palmdale Team

Diamond Buick GMC Cadillac Palmdale responded

I appreciate you sharing your feedback with us. I strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

Diamond Buick GMC Cadillac Palmdale responded

I sincerely thank you for going out of your way to write this review about Diamond Buick GMC Palmdale. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new GMC Yukon XL Denali. If you have any further needs, please come back to see us. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005