Jesus Navarro
Jesus Navarro at Diamond Buick GMC Cadillac Palmdale
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Jesus Navarro

Product Specialist

Diamond Buick GMC Cadillac Palmdale

39012 Carriage Way
Palmdale, CA 93551

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4.5
13 Reviews
4.5

13 Reviews

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13 Reviews of Jesus Navarro

March 28, 2024

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Employee Rating

I waited 30 minutes at the salesman desk before I was even checked in but good service once I was checked in. More

by jhernandez101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Diamond Buick GMC Palmdale Team

March 28, 2024

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Takes to long help the customer and not all clerks are helpful when you help for help More

by jdvmojave76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to contact us to discuss this further. Sincerely, The Diamond Buick GMC Palmdale Team

March 18, 2024

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I got great service and the saleswoman with the mgr did their best to cut a great deal on the car I purchased More

by YAMZALAG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2024

Diamond Buick GMC Cadillac Palmdale responded

First and foremost thank you so much for leaving this fantastic review! At Diamond Buick GMC Palmdale, our team will do whatever it takes to make sure our guests get the best deal. We hope you are continuing to enjoy your new car and can't wait to see you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

March 17, 2024

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Very hard workers in making a sale. They are a great team. I am real please with the end results . Thank you very much! More

by MNAKAAHIKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We look forward to doing business with you again in the future. Sincerely, The Diamond Buick GMC Palmdale Team

February 28, 2024

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Very personal service. Easy to deal with and made the whole process enjoyable. Would highly recommend this dealership if you are in the market for a vehicle. More

by dstarrett6517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Diamond Buick GMC Palmdale Team

February 05, 2024

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Employee Rating

Car sat four days nothing was done disappointed I told rep. What I wanted done More

by MERCADO11075
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Feb 07, 2024

Diamond Buick GMC Cadillac Palmdale responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Sincerely, The Diamond Buick GMC Palmdale Team

January 28, 2024

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The ease of buying having the car delivered was perfect! My only issue was that the car did not have the correct manual, and it took over a week to get it, because it had to be ordered. More

by frelapub
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 31, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for leaving this review, and I appreciate your patience while we corrected the manual issue. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact me so if there is anything else you would like to discuss about your visit. Sincerely, The Diamond Buick GMC Palmdale Team

January 26, 2024

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I purchased my car online, and it was delivered to my house. Jesus Navarro Reeza Raul and Edwin were all extremely helpful. Buying the car was a breeze. The only reason I didn't give 5 stars was beca More

by frelapub
Recommend Dealer
Yes

Other Employees Tagged: Raul Martinez , Brittany in customer service

Jan 26, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thanks for your great review. I do appreciate your patience for the issue with the manual you encountered. I am glad you love the car and that Jesus and Brittany were so helpful. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Diamond Buick GMC Palmdale Team

January 11, 2024

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From beginning to end everyone stepped up and did there part. Making my experience pleasant and professional. More

by ARNOLDCORRALEJO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2024

Diamond Buick GMC Cadillac Palmdale responded

Arnold, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

January 08, 2024

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Employee Rating

Everyone was really helpful, great service! Offer us great deals. Armando and Jesus Navarro helped us a lot! More

by mairamarlenv33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your review, Maira. I'm happy to hear that Armando and Jesus were able to find a great deal on the car that you were looking for. We look forward to seeing you for your first oil change! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

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