Rainer Moje
Rainer Moje at Olathe Dodge Chrysler Jeep RAM
Refer Me

Rainer Moje

Service Advisor

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

Contact Me
3.4
39 Reviews
3.4

39 Reviews

Write a Review

39 Reviews of Rainer Moje

April 21, 2024

Dealership Rating
Employee Rating

Olathe dodge Chrysler jeep messed up our Jeep and wont fix it. We took it in to have the clutch recall fixed and now it won't go into first gear. They are trying to say it's transmission related but we ne More

by KONDREA19
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 22, 2024

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to read about the issue with your Jeep after having a recall addressed. We certainly don't want any of our customers to feel as though their concerns aren't being taken seriously, and we'd like to look into this further for you. Please reach out directly so that we can discuss how best to resolve this situation. Thank you, Tony Acock - Service Manager - 9137803700

April 20, 2024

Dealership Rating
Employee Rating

Multiple text messages with no reply. Call several times, recording. Call receptionest to hand write my contact to call. 3% credit card chard, not pleased. I express my concerns with ser More

by LBURTON1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Acock

Apr 22, 2024

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to read about your recent experience with us. It's concerning that you've had trouble reaching out and I apologize for any inconvenience caused by the credit card charge. We value all our customers, especially those who have been with us since 2018, so we'd like to make things right if possible. Please reach out at your earliest convenience so we can discuss this further - thank you! Tony Acock - Service Manager - 9137803700

April 19, 2024

Dealership Rating
Employee Rating

Great experience. Very professional and friendly staff. Would recommend this dealership to my family or friends for their service needs. More

by garrett.angie2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Olathe Dodge Chrysler Jeep RAM responded

Angie, we're delighted to know you had a great experience with our team at Olathe Dodge Chrysler Jeep Ram. We appreciate your recommendation and look forward to assisting any of your family or friends in the future!

April 18, 2024

Dealership Rating
Employee Rating

Everyone was courteous and kept me in the loop about the progress of my car More

by maraandkoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for leaving us such awesome feedback! We look forward to seeing you again at Olathe Dodge Chrysler Jeep Ram!

April 16, 2024

Dealership Rating
Employee Rating

The facility is very clean and comfortable. Staff are friendly, professional and helpful. Staff are attentive to customer needs and preferences. More

by D. Krone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Acock

Apr 17, 2024

Olathe Dodge Chrysler Jeep RAM responded

Hi D Krone! We're glad to know that you found our facility at Olathe Dodge Chrysler Jeep Ram clean and comfortable and that our team was able to provide friendly, professional service. Thanks for sharing your experience!

April 11, 2024

Dealership Rating
Employee Rating

Poor communication during visit. Low quality work including disconnecting running boards, not resetting oil life, not changing inflation of rotated tires. More

by david.seematter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 12, 2024

Olathe Dodge Chrysler Jeep RAM responded

David, thank you for the review. We strive for excellent communication and high-quality work, so it's concerning to hear about this experience. I'd like an opportunity to discuss these issues with you directly - please reach out when you have a moment. Thanks again, Tony Acock - Service Manager - 9137803700

April 10, 2024

Dealership Rating
Employee Rating

Rainer was very rude, argumentative and disrespectful. When I walked out to my truck from the waiting room, I noticed my passenger window rolled down and when I got into my truck. I tried to roll up t More

by SMATTHEWS1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Acock, Lucas Kay

Apr 12, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear about your experience. We understand how frustrating it must be, and we take feedback like yours seriously as it helps us improve our services. Someone will reach out to discuss this further and find a resolution. Thank you, Tony Acock - Service Manager - 9137803700

April 10, 2024

Dealership Rating
Employee Rating

Easy to set oil change appt. Quick to get in nice clean dealership. Employees were friendly. More

by msjorden63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Olathe Dodge Chrysler Jeep RAM responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thanks for choosing Olathe Dodge Chrysler Jeep Ram!

April 10, 2024

Dealership Rating
Employee Rating

Long wait- cost way too much- but Rainer was awesome! Offered a very low ball price to buy my car-it’s worth way more than they offered More

by dmarr10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Olathe Dodge Chrysler Jeep RAM responded

We appreciate your feedback and are glad to know that Rainer was able to assist you well at Olathe Dodge Chrysler Jeep Ram. Thanks for sharing!

April 05, 2024

Dealership Rating
Employee Rating

They made sure my alignment was done right. Even had to do it twice to make sure it was ok. More

by brigmary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2024

Olathe Dodge Chrysler Jeep RAM responded

Hi Brigmary! Thank you for leaving us this five-star review and kind words about our service team at Olathe Dodge Chrysler Jeep Ram! We'll see you next time!

1
...