Chris Sebelski

I came in for a brake job, I was encouraged to do more and up sold more than I believed I needed. Also asked 3 times about the leak in my cab, still had no followup on that even when Chris said they wer and up sold more than I believed I needed. Also asked 3 times about the leak in my cab, still had no followup on that even when Chris said they were "looking into it". Can't believe all 4 or my rotors were warped and burn spots. My vehicle has 64000 miles. 6.5 years old. I felt I went in for a usual pad change and refused the rotor replacement. Got a call and informed me that all 4 rotors were warped and or burned and had to be replaced.Crazy. If one was bad just needed to be turned, but no, you all do the full replacement. Also Chris wasn't sure how to write up the dealer coupon, so theres that. When I asked about other future stuff may be done, nothing in writing, told me to refer to my owners manual. I used to get updates on upcoming services recommended, but nothing. Also had an issue with service from my tire rotation/oil change in January. Thought they did the point inspection then and would have told me if my brakes would be an issue...nothing again. Since your remodel, customer service has dropped considerably. I didn't even get a car wash after spending $1550.00. Thought I at least could have gotten that. There's more but...feel we over paid and pretty disappointed in the experience overall More

by sheriesg Verified Customer Verified Customer

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Great experience. Very professional and friendly staff. Would recommend this dealership to my family or friends for their service needs. Very professional and friendly staff. Would recommend this dealership to my family or friends for their service needs. More

by garrett.angie2 Verified Customer Verified Customer

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My service was good. It was all day though. Wish someone offered me a ride home It was all day though. Wish someone offered me a ride home More

by Sputnik1952 Verified Customer Verified Customer

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I did not have an appt but only took one hour and my oil change was complete change was complete More

by jsebers Verified Customer Verified Customer

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Just bad as it can get. Is not my favorite place when is about my car Is not my favorite place when is about my car More

by Hectoracosta1019 Verified Customer Verified Customer

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If I could give a lower rating, I would. As a customer since 2017, my experience with their service department has been nothing but frustration at every turn. After what I experienced today, As a customer since 2017, my experience with their service department has been nothing but frustration at every turn. After what I experienced today, I will never go back— hence why I write this review. First, let me stress that they do not value the customer. If they lose your business, so be it. Today, I dropped off my 2018 Jeep Wrangler to have a couple of minor issues looked at. I confirmed with the technician upon drop off that they would call me prior to making any repairs. I was told I would only pay for the “diagnostics,” unless I elected to proceed with the quoted repairs. After hearing the outrageous cost to make the repairs, I respectfully declined. Upon picking up the vehicle, I learned I was being charged $350 in “diagnostic” fees. $350 TO FIX NOTHING. I understand labor and man hours, but $350 was astronomical. I vented my frustration to the service manager, Lucas Kay, that I had no idea I’d be paying $350 simply to have the vehicle looked at. If I would have known, I would’ve declined and left. After explaining my frustration and confusion, it essentially did me no good. In the end, they didn’t care and was forced to pay the full price. This is essentially the same type of service I’ve received in the past. No concern for the customer. As I go to my vehicle to leave, I see they so graciously left me with all of their trash in the vehicle. Thanks Lucas and to the whole Service Dept. I felt so valued and heard as a customer. I’ll never be back. More

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Great Everyone did an outstanding job, very quick service since I didn't have an appointment. Thanks again for a great job! since I didn't have an appointment. Thanks again for a great job! More

by Edge Verified Customer Verified Customer

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The original reason I brought my truck in was never addressed appropriately and now I have to bring my truck back next week. The scheduling process was ridiculous. I dropped my truck off like I told th addressed appropriately and now I have to bring my truck back next week. The scheduling process was ridiculous. I dropped my truck off like I told the lady I would when I made the appointment then got a call the day I had the appointment asking why my truck was there. I was told I had recalls that needed fixed, but found out when I picked up my truck it didn't apply to my VIN. While your staff were very nice, they inconvenienced me and did not solve my problem. More

by zroberts1986 Verified Customer Verified Customer

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It was good, the help was friendly and straight forward. Thanks. I cannot complain, it went smooth. Thanks. I cannot complain, it went smooth. More

by Michaelbruns66 Verified Customer Verified Customer

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im not came back poor service i dont like the service this time more esspensive and poor service this time more esspensive and poor service More

by claraponce90 Verified Customer Verified Customer

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