Kendrick Lintecum
Kendrick Lintecum at Olathe Dodge Chrysler Jeep RAM
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Kendrick Lintecum

Service Advisor

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

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3.6
28 Reviews
3.6

28 Reviews

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28 Reviews of Kendrick Lintecum

April 28, 2024

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People were great facilities need modernization especially the public areas such as waiting rooms. Most quality dealers set up nice areas , with lounges TV, misc. More

by rasinsm
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Recommend Dealer
Yes

April 27, 2024

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Had my car taken in for a recall on the air bag and requested a diagnostic while there. The diagnostic was performed and received a voicemail after pickup that the airbag was never put in and I needed More

by Tainac
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Recommend Dealer
No
Apr 29, 2024

Olathe Dodge Chrysler Jeep RAM responded

Tainac, I'm sorry to hear about your experience. It's clear we dropped the ball on communication and follow-through with your airbag recall service. This is not how we aim to operate and I'd like a chance to make things right for you. Please reach out at your earliest convenience so that we can discuss this further. Thank you, Tony Acock - Service Manager - 9137803700

April 27, 2024

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Nothing we had a horrible experience. Mia diagnosed, no communication, severely overpriced. We will never be back. More

by Chris.meyer479
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Recommend Dealer
No
Apr 29, 2024

Olathe Dodge Chrysler Jeep RAM responded

Chris, I'm sorry to hear about your experience. It's important for us that our customers feel valued and heard, so it's disappointing to know we fell short this time around. We'd appreciate the opportunity to discuss your concerns further and see how we can make things right - please reach out when you have a moment. Thank you, Tony Acock - Service Manager - 9137803700

April 27, 2024

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Chargers me 95 dollars for a diagnosis, the diagnosis: something is either wrong with your key or your truck. No xxxx. More

by Chris
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Recommend Dealer
No
Apr 29, 2024

Olathe Dodge Chrysler Jeep RAM responded

Chris, I'm sorry to learn about your dissatisfaction with the diagnostic service. We aim for clear and helpful communication in all our services, so it's disappointing to see we fell short here. Let's discuss this further and find a way forward that works best for you - please reach out when convenient. Thank you, Tony Acock - Service Manager - 9137803700

April 26, 2024

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Kassidy disappeared, had to have another service associate help me. They said they could send me the estimate via email but it was either illegible or not the right one. More

by Nunya
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Recommend Dealer
Yes

Other Employees Tagged: Tony Acock, Kassidy Kroesen

Apr 29, 2024

Olathe Dodge Chrysler Jeep RAM responded

Nunya, I'm sorry to learn about the confusion with your service estimate and that Kassidy wasn't available when you needed assistance. We aim for clear communication and it seems we fell short in this instance. Let's get this sorted out - please reach out so we can ensure you have the correct information. Thank you, Tony Acock - Service Manager - 9137803700

April 25, 2024

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Desde el principio hasta el final fue una excelente atencion y gran servicio. Definitivamente recomiendo este lugar. Muy profesionales y serviciales Gracias More

by vazquezfernando500
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Recommend Dealer
Yes
Apr 26, 2024

Olathe Dodge Chrysler Jeep RAM responded

¡Muchas gracias por su recomendación y comentarios positivos sobre nuestro equipo en Olathe Dodge Chrysler Jeep Ram! Nos alegra saber que tuvo una experiencia excelente con nosotros. ¡Estamos aquí para lo que necesite en el futuro!

April 20, 2024

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Kendrick was very upfront and went out of his way to ensure my repair concerns were addressed More

by grod30
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Recommend Dealer
Yes
Apr 22, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're happy to hear Kendrick took excellent care of you during your recent visit here at Olathe Dodge Chrysler Jeep Ram! Thanks so much for your review and please don't hesitate to reach out if we can be of service again in the future!

April 19, 2024

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Lying pathetic joke. Changed the price on me 3 times. Did stuff I told them not too and charged me for it anyways. EVEN THO I SAID NO. it's okay tho I have a LOT of money More

by Tdae
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Recommend Dealer
No
Apr 22, 2024

Olathe Dodge Chrysler Jeep RAM responded

Hello - I'm disappointed to hear that we didn't leave you with a better impression and would like an opportunity to discuss these concerns with you in greater detail. At your earliest convenience, would you please contact me directly? Thank you, Tony Acock - Service Manager - 9137803700

April 19, 2024

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Great experience. Very professional and friendly staff. Would recommend this dealership to my family or friends for their service needs. More

by garrett.angie2
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Recommend Dealer
Yes
Apr 19, 2024

Olathe Dodge Chrysler Jeep RAM responded

Angie, we're delighted to know you had a great experience with our team at Olathe Dodge Chrysler Jeep Ram. We appreciate your recommendation and look forward to assisting any of your family or friends in the future!

April 03, 2024

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Excellent customer service Fixed the issues with my 2023 Grand Cherokee Highly recommend the Service Department at ODCJ More

by kansassun50
Recommend Dealer
Yes

Other Employees Tagged: Kendrick Lintecum

Apr 03, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know our Service Department was able to assist with your 2023 Grand Cherokee issues. Thanks for recommending Olathe Dodge Chrysler Jeep Ram, we appreciate it!

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