Kassidy Kroesen
Kassidy Kroesen at Olathe Dodge Chrysler Jeep RAM
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Kassidy Kroesen

Service Advisor

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

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4.3
83 Reviews
4.3

83 Reviews

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83 Reviews of Kassidy Kroesen

April 27, 2024

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The workers were very pleasant and kind. It was a longer wait than I thought but I didn’t have anything going on that day so it’s okay. More

by Betty
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Recommend Dealer
Yes

April 26, 2024

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Kassidy disappeared, had to have another service associate help me. They said they could send me the estimate via email but it was either illegible or not the right one. More

by Nunya
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Recommend Dealer
Yes

Other Employees Tagged: Tony Acock, Kendrick Lintecum

April 25, 2024

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Desde el principio hasta el final fue una excelente atencion y gran servicio. Definitivamente recomiendo este lugar. Muy profesionales y serviciales Gracias More

by vazquezfernando500
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Recommend Dealer
Yes
Apr 26, 2024

Olathe Dodge Chrysler Jeep RAM responded

¡Muchas gracias por su recomendación y comentarios positivos sobre nuestro equipo en Olathe Dodge Chrysler Jeep Ram! Nos alegra saber que tuvo una experiencia excelente con nosotros. ¡Estamos aquí para lo que necesite en el futuro!

April 24, 2024

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Everyone was very nice and courteous although I dropped my car if in the express oil change at 8 when it opened and it took 3 1/2 hrs to get my oil changed and rotated. More

by Kat
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Recommend Dealer
Yes
Apr 25, 2024

Olathe Dodge Chrysler Jeep RAM responded

Kat, thank you for the review. We appreciate your patience and hope to provide you with a more efficient experience next time. - The Olathe Dodge Chrysler Jeep Ram Team

April 19, 2024

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Great experience. Very professional and friendly staff. Would recommend this dealership to my family or friends for their service needs. More

by garrett.angie2
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Recommend Dealer
Yes
Apr 19, 2024

Olathe Dodge Chrysler Jeep RAM responded

Angie, we're delighted to know you had a great experience with our team at Olathe Dodge Chrysler Jeep Ram. We appreciate your recommendation and look forward to assisting any of your family or friends in the future!

April 18, 2024

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My Jeep got its first oil change. All went as expected. I love my Jeep. More

by REDIGUANA
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Recommend Dealer
Yes
Apr 19, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're glad to hear it! Thank you for rating Olathe Dodge Chrysler Jeep Ram five stars!

April 18, 2024

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Fast, done properly, great staff. Nice waiting area. Free water and coffee while I wait. More

by walker.clw
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Scudder

Apr 19, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're glad you had a five-star visit! Thank you for coming to Olathe Dodge Chrysler Jeep Ram!

April 16, 2024

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Joshua was an excellent I can’t say that for your service manager Tony who doesn’t return calls ! The service dept overall is very good Joshua was very responsive and heart on follow up More

by Cary Hall
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Recommend Dealer
Yes

Other Employees Tagged: Tony Acock, Joshua Scudder

Apr 16, 2024

Olathe Dodge Chrysler Jeep RAM responded

Cary, we appreciate your feedback. It's great to know Joshua was responsive and diligent in his follow-up. We'll take note of your comments about our service manager as we always aim for improvement at Olathe Dodge Chrysler Jeep Ram.

April 11, 2024

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They ruined my claim by draining my differential fluid and filling up back up and showing the claims agent this and my claim was denied, now I’ll be out $4000! Thanks dodge! More

by jstridi
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Recommend Dealer
No
Apr 12, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for reaching out. Please contact me directly so we can discuss this situation further and work toward an appropriate resolution. Respectfully, Tony Acock - Service Manager - 9137803700

April 10, 2024

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Anytime I have issues or just an oil change someone at Olathe, Dodge, Chrysler, Jeep Ram I get the best service from anyone in service, very polite and nice to talk with, very customer oriented!!! More

by Bob D
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Recommend Dealer
Yes

Other Employees Tagged: Stan Wilhite

Apr 11, 2024

Olathe Dodge Chrysler Jeep RAM responded

Bob, it's great to know that our team at Olathe Dodge Chrysler Jeep Ram has been able to provide you with the best service. We appreciate your kind words and look forward to assisting you in the future!

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