Rainer Moje | Page 2

The facility is very clean and comfortable. Staff are friendly, professional and helpful. Staff are attentive to customer needs and preferences. Staff are friendly, professional and helpful. Staff are attentive to customer needs and preferences. More

by D. Krone Verified Customer Verified Customer

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Poor communication during visit. Low quality work including disconnecting running boards, not resetting oil life, not changing inflation of rotated tires. Low quality work including disconnecting running boards, not resetting oil life, not changing inflation of rotated tires. More

by david.seematter Verified Customer Verified Customer

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Rainer was very rude, argumentative and disrespectful. When I walked out to my truck from the waiting room, I noticed my passenger window rolled down and when I got into my truck. I tried to roll up t When I walked out to my truck from the waiting room, I noticed my passenger window rolled down and when I got into my truck. I tried to roll up the passenger window from the driver's side and that's when I noticed that the button was broken. Per Lucas, the assistant manager, informed me that rolling down the passenger window is not something they do. However, I informed him of what I saw as well as sent a picture of what was broken. Lucas preceeded to dismiss the issue & told me that it was due to high mileage. I didn't have this issue prior to bringing my truck in for an oil change. I have never been so disrespected as a customer until I visited this location. I was supposed to get a call back from a supervisor by the name of "Tony Acock" but if course that never happened. Signed A disappointed customer More

by SMATTHEWS1026 Verified Customer Verified Customer

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Easy to set oil change appt. Quick to get in nice clean dealership. Employees were friendly. Quick to get in nice clean dealership. Employees were friendly. More

by msjorden63 Verified Customer Verified Customer

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Long wait- cost way too much- but Rainer was awesome! Offered a very low ball price to buy my car-it’s worth way more than they offered Offered a very low ball price to buy my car-it’s worth way more than they offered More

by dmarr10 Verified Customer Verified Customer

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They made sure my alignment was done right. Even had to do it twice to make sure it was ok. Even had to do it twice to make sure it was ok. More

by brigmary Verified Customer Verified Customer

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Nice. clean and people were very courteous Nice clean garage and showroom my customer service person was very courteous with me because I am handicapped clean and people were very courteous Nice clean garage and showroom my customer service person was very courteous with me because I am handicapped More

by wdewaynekabel Verified Customer Verified Customer

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Nice waiting room, nice people Honda of Olathe has snacks, soft drinks, donuts available for everyone who waits snacks, soft drinks, donuts available for everyone who waits More

by bradmawhiney Verified Customer Verified Customer

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Failed to execute a routine oil change, car had to be towed back, detailed to remove oil that sprayed all over engine and undercarriage. Oil change was repeated. Car was returned after two days. Didn't f towed back, detailed to remove oil that sprayed all over engine and undercarriage. Oil change was repeated. Car was returned after two days. Didn't feel like they thought this was unusual and didn't feel like they cared if they lost my future business or not! More

by jconnor9 Verified Customer Verified Customer

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He didnt listen to a thing i said about what the jeep was actually doing and has his mind set its the temp sensor thats new and its not that i wasted most of a day dropping it off and ubering back and forth actually doing and has his mind set its the temp sensor thats new and its not that i wasted most of a day dropping it off and ubering back and forth for absolutely nothing...i know 100 times more about jeeps than that guy does More

by Bigd68428 Verified Customer Verified Customer

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