Dealership Experience
29 yrs, 5 mos
149 Reviews
Write a Review149 Reviews of MM Ross
October 02, 2022
I worked directly with the sales manager, Rick Dike. He was great. No pressure but he got my new truck ordered for me just the way I wanted it. Lee Clanton, walked me through the features and functio He was great. No pressure but he got my new truck ordered for me just the way I wanted it. Lee Clanton, walked me through the features and functionality which was an extensive list. He was glad to see me when I went back with some followup questions. A great guy. David Hill in finance got me the extended service plan I wanted. Mr. MM Hall, the finance manager, and Mr. Joshua Fichter, the general manager, both contacted me personally to make sure I was completely satisfied with my purchase. This is a great management team with full transparency and a true desire to treat me as a valued customer. I would definitely refer friends and family to Five Star Ford in North Richland Hills, Texas. More
Other Employees Tagged: Rick Dike, Lee Clanton, David Hill , General Manager Joshua Fichter "Five Stars"
September 24, 2022
The following employees showed exceptional expertise, helpfulness and professionalism throughout the truck purchase experience: Joad Mejia (sales) Denny (aftermarket) David Hill (finance) MM Ross helpfulness and professionalism throughout the truck purchase experience: Joad Mejia (sales) Denny (aftermarket) David Hill (finance) MM Ross (finance) I'd buy @ 5Star Ford again and recommend to family and friends. More
Other Employees Tagged: David Hill, Joad Mejia , Denny (aftermarket)
September 12, 2022
I have nothing but great things to say about my overall experience at this dealership. From my Sales Rep. Q, to his Manager, Jeff, along with Chris, and M.M. in the finance department you guys are AWESOME! experience at this dealership. From my Sales Rep. Q, to his Manager, Jeff, along with Chris, and M.M. in the finance department you guys are AWESOME! Thank you’ll again for working hard to get me the best deal. More
Other Employees Tagged: Jeff Crabtree, Chris Adams, Quron "Q" Simms
September 12, 2022
Excellent customer service starting with our Sales Rep. Q, on to the Manager, Jeff, along with, Chris and M.M. in the fiance department. My son and I can't thank you'll enough for everything! Q, on to the Manager, Jeff, along with, Chris and M.M. in the fiance department. My son and I can't thank you'll enough for everything! More
Other Employees Tagged: Jeff Crabtree, Chris Adams, Quron "Q" Simms
September 09, 2022
My family has purchased vehicles from five star ford for many many years. Michael once again made the experience amazing. They aren’t like any other dealer and definitely puts their customers first. many many years. Michael once again made the experience amazing. They aren’t like any other dealer and definitely puts their customers first. More
Other Employees Tagged: Elbert (Tut) Edwards, Michael Huntzinger, Shawn Maples, Quron "Q" Simms
August 12, 2022
We had an awesome experience from beginning to end. They handled my situation with satisfaction. They handled my situation with satisfaction. More
Other Employees Tagged: Elbert (Tut) Edwards, Joad Mejia
July 29, 2022
We have received amazing service form Alfred. Alfred takes your needs into account as you shop for the car. His communication skills are topnotch. His ability to have the very best interest of Alfred takes your needs into account as you shop for the car. His communication skills are topnotch. His ability to have the very best interest of his clients is everything that we needed. He is kind and understanding. With the scorching sun he made sure we had water to drink and our daughter was given ice cream and snacks. I know its might seem simple but its in the small things that are the big things. Its a plus that Alfred speaks French and Swahili. It was a blessing to have meet someone who understood us cross the language barrier. We will definelty recommend Alfred and Five Star Ford and we will be back for future purchase!! Alfred is the best of the best at Five Star Ford. More
July 13, 2022
Truly one of the most pleasant car buying experience’s I’ve ever had. Everyone I felt with was fantastic. I will recommend and purchase again and again the Sam Pack team I’ve ever had. Everyone I felt with was fantastic. I will recommend and purchase again and again the Sam Pack team More
Other Employees Tagged: Alfred El-Darazi, Sam Limo, Michael Huntzinger, Ken McLemore , Siva David "MIT" Christos
July 06, 2022
The staff at 5 Star Ford in North Richland Hills(Haltom City) Texas are great to work with. They made it very easy to buy. City) Texas are great to work with. They made it very easy to buy. More
Other Employees Tagged: Joshua Fichter, Mario Hurley
May 17, 2022
Super easy, super professional and super fast as usual. I have purchased at 8 vehicles from them and its for the reasons I listed above that I keep going back. I have purchased at 8 vehicles from them and its for the reasons I listed above that I keep going back. More
Other Employees Tagged: Rick Dike , Daniel Trauth