Dealership Experience
29 yrs, 5 mos
149 Reviews
Write a Review149 Reviews of MM Ross
March 06, 2023
This is my 5th vehicle from Five Star, best there is. Rick Dike made it super easy, and they always work hard to get you the best deal with no pressure. Rick Dike made it super easy, and they always work hard to get you the best deal with no pressure. More
Other Employees Tagged: Rick Dike, Kyle Crowley , David Deger
February 13, 2023
Rick was fantastic, I had a great experience at five star. His customer service was 10 out of 10 and got me in the truck I wanted! He really cares about his customers. star. His customer service was 10 out of 10 and got me in the truck I wanted! He really cares about his customers. More
Other Employees Tagged: Rick Dike
February 03, 2023
Pleasant experience buying a pre-owned vehicle. Alfred, Sales Consultant, was great to work with. Alfred, Sales Consultant, was great to work with. More
Other Employees Tagged: Alfred El-Darazi
January 15, 2023
I recently had the pleasure of visiting FIVE STAR FORD NORTH RICHLAND HILLS and I couldn't be more impressed with the service and selection they provided. From the moment I walked through the door, I was NORTH RICHLAND HILLS and I couldn't be more impressed with the service and selection they provided. From the moment I walked through the door, I was greeted by a friendly and knowledgeable salesman, William May, who was eager to assist me. William spent hours making sure my experience was incredible! He personally stayed with the vehicle I was purchasing through its inspection, tire replacement, and preparation. He was very patient and accommodating answering all of my questions. I was also impressed with the financing options they offered and the staff, Mark Ake and M.M. Ross, who helped me with that process. They were very knowledgeable, friendly, and helpful. They went above and beyond all reasonable expectations. Overall, I had an excellent experience at FIVE STAR FORD NORTH RICHLAND HILLS and would highly recommend them to anyone in the market for a new vehicle. They made my car-buying experience a positive one. Thanks to the team at FIVE STAR FORD NORTH RICHLAND HILLS for their great service! More
Other Employees Tagged: William May , Mark Ake
January 03, 2023
We have purchased 3 vehicles from this dealership, all with Crystal Sanders & John little. Along with both my parents and siblings. This last vehicle we purchased was due to a car accident that totaled my with Crystal Sanders & John little. Along with both my parents and siblings. This last vehicle we purchased was due to a car accident that totaled my 2019 Ford Explorer. When the insurance called and told me they were cancelling my car they gave me only 5 days to find a new vehicle and then I would be out of a rental. Crystal jumped into help me! She was able to get me a new loan before insurance had paid off my current one. I told her everything I needed and also what I wanted. She helped me find the perfect truck to fit my needs and wants all while keeping me in the price range we could afford! She did most of the deal over the phone and online. We didn’t have to sit there for hours waiting. We arrived to pick up the truck and sign paper work. They worked hard for us to get a wonderful rate and a beautiful new F150. Will never go anywhere else. Best staff and definitely a 5 star experience! Thanks Crystal! More
Other Employees Tagged: Elbert (Tut) Edwards, John Little, Crystal Sanders
January 02, 2023
Working with crystal and John made my experience very easy and I’m so glad I got to buy my second truck from them. I love my new truck! easy and I’m so glad I got to buy my second truck from them. I love my new truck! More
Other Employees Tagged: John Little, Crystal Sanders, Sam Oreggio
December 31, 2022
I thought Jode took care of my wife and I very professional and did a great job. Thank you Jode! Thanks 5star for hiring him! professional and did a great job. Thank you Jode! Thanks 5star for hiring him! More
Other Employees Tagged: Joad Mejia
December 02, 2022
My experience with Five Star Ford have been outstanding. I cannot say enough good things about Sam Limo and the entire team that I me at Five Star Ford. I am an out of state purchaser of a Ford Super Duty I cannot say enough good things about Sam Limo and the entire team that I me at Five Star Ford. I am an out of state purchaser of a Ford Super Duty. They were extremely accommodating, knowledgeable, and above all fair and honest in their dealings. Their processes are fair and up front, and there are none of the "games" or up sales that you experience with other dealers. My experience buying this truck is undoubtedly the best vehicle buying experience I have ever had. I will recommend Five Star Ford to all of my family and friends, and I will definitely be a repeat customer. John Rouse North Carolina More
Other Employees Tagged: Sam Limo
November 09, 2022
Excellent experience. The hardest part of the process was deciding which color to choose. This dealership has great integrity. I made a fair offer and not only did they ac The hardest part of the process was deciding which color to choose. This dealership has great integrity. I made a fair offer and not only did they accept it, they actually sold me the vehicle for less than my offer. You will not be disappointed. Ask for William May for sales and if you make a deal ask for Tut for finance. More
Other Employees Tagged: Elbert (Tut) Edwards, William May
October 24, 2022
Always a great experience at Five Star Ford, and a pleasure catching up with everyone. We've been working with Rick Dike for years and can't speak highly enough of him. Looking forward to the next one pleasure catching up with everyone. We've been working with Rick Dike for years and can't speak highly enough of him. Looking forward to the next one! More
Other Employees Tagged: Elbert (Tut) Edwards, Rick Dike, David Hill , Siva David "MIT" Christos