Jim Elefantis | Page 4

Satisfied Customer Received service on 2017 GLE 350 at another Mercedes-Benz Service Center...I provided findings to Silver Spring Service Center...My vehicle was re-eva Received service on 2017 GLE 350 at another Mercedes-Benz Service Center...I provided findings to Silver Spring Service Center...My vehicle was re-evaluated at this location and I was satisfied with their assessment... More

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Exceeded expectations Charlie and Jim went far beyond what was required in making sure I wound up with the correct car. I actually leased a different car, and when I decide Charlie and Jim went far beyond what was required in making sure I wound up with the correct car. I actually leased a different car, and when I decided I had made the wrong choice, they went to bat for mean and solved my problem, leaving me more tha happy. Doubt if this would have happened at many other dealerships. More

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Amazing Experience Walked into the showroom and was paired up with Rod Durden. All smiles and took his time explaining the process. Purchased a new GLS 550. Rod made Walked into the showroom and was paired up with Rod Durden. All smiles and took his time explaining the process. Purchased a new GLS 550. Rod made the entire transaction seamless. All our questions were answered. We were sent over to Dorit to finalize the money. She was stellar and answered all questions with a smile also. I went back to pick up the car the next day...Rod had it ready and waiting at the time he said. Merlin Auses and Rod explained the features and I was good to go! Overall great experience. More

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Awesome CarcBuying Experience Lester Stanford is an Excellent Car Sales Consultant. He made my car buying experience smooth and pleasant. He was very detail oriented and took his t Lester Stanford is an Excellent Car Sales Consultant. He made my car buying experience smooth and pleasant. He was very detail oriented and took his time to explain all the new features on my newly acquired vehicle. More

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Very Personalized and Caring Sevice. I worked with Mohammad Talayi and Dorit. Not just sincere and honest dealers they are wonderful people that Ive been privileged to get to know and wor I worked with Mohammad Talayi and Dorit. Not just sincere and honest dealers they are wonderful people that Ive been privileged to get to know and work with. No trying to just put you in any car, they worked to find the right combination of car and financing to meet individual needs and financial goals. Best car buying experience in my like. Ive driven them all- BMW-Lexus-Infinity but never again. Im a Mercedes customer for life and when Im ready to trade in Ill be back here to Mercedes Bemz of Silver Spring! More

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Exceptional I leased (2) vehicles & purchased (1) vehicle from this dealership in the last 7 years. I had one "quirk"; they took care of it immediately. I leased (2) vehicles & purchased (1) vehicle from this dealership in the last 7 years. I had one "quirk"; they took care of it immediately. More

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EXCELLENT Car buying Experience ! I’m not a big review guy but felt it necessary to leave this review. I was browsing the internet and found the perfect car for my family yesterday and I’m not a big review guy but felt it necessary to leave this review. I was browsing the internet and found the perfect car for my family yesterday and called this dealership. i was directed to the Pre owned Sales Manager. His name is Elias and after hearing about the car I was shocked when he offered to have me picked up at my home to test drive the vehicle. The salesman showed up in a timely fashion in a new Mercedes and drove me to the dealership. I test drove the car which was far better than I expected and purchased it for a great price. 5 HUGE STARS for the Convienience and Excellent treatment this Dealership provides its customers. More

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Mercedes-Benz of Silver Spring - A first Rate Dealership Mercedes-Benz of Silver Spring is a small dealership that is large in sales and service, friendliness and concern for their customers. Marcelo Via, Ra Mercedes-Benz of Silver Spring is a small dealership that is large in sales and service, friendliness and concern for their customers. Marcelo Via, Ray Goodarzi, Jim Elefantis, Len Logue, Dorit Figueroa are all people I've known for years and each are first-rate at what they do and first-rate people. Jim Elefantis, the general manager runs an excellent operation. More

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