Dorit Figueroa
Dorit Figueroa at Mercedes-Benz of Silver Spring
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Dorit Figueroa

Finance Director

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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5.0
246 Reviews

Dealership Experience

10 yrs, 11 mos

5.0

246 Reviews

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246 Reviews of Dorit Figueroa

April 13, 2024

Dealership Rating
Employee Rating

Cliff greeted us right away and helped find the car we wanted looking at inventory at other dealerships to make sure we happy. More

by Nipa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cliff Frazier

Apr 15, 2024

Mercedes-Benz of Silver Spring responded

Hi Nipa, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Our team is available should you require any extra help.

April 10, 2024

Dealership Rating
Employee Rating

Chevist Mitchell was not only extremely knowledgeable of the vehicle I purchased, but also the Mercedes-Benz brand as a whole. Chevist was patient throughout the entirety of my car buying process, from my t More

by H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chevist Mitchell

Apr 12, 2024

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

April 06, 2024

Dealership Rating
Employee Rating

Edward was very friendly and compassionate about helping his customers find a great deal. He makes his self available to fit your needs. More

by Talmadge.jacquelyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Marr, Edward Moore

Apr 08, 2024

Mercedes-Benz of Silver Spring responded

Hi Talmadge, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

April 01, 2024

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Employee Rating

Mercedes-Benz of Silver Spring has been the absolute best dealership to conduct business when purchasing a new or pre-owned vehicle. The customer service provide always exceeds my standards. More

by Callmemsgreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Nichols, Juan Easley, Edward Moore , Charlotta Whitney; Carlos (Lot Attendant)

Apr 03, 2024

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Apr 03, 2024

Callmemsgreen responded

Thank you, Edward for the after delivery check-in to ensure that everything was going smoothly and if I had any questions or concerns that required addressing regarding my new vehicle! Again, it was another great experience and pleasure purchasing from the Mercedes-Benz of Silver Spring dealership for the third time. Thank you for exceeding my expectations once again and until my next purchase or referral. Peace and blessings.

March 28, 2024

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Employee Rating

My experience with Cliff and Mercedes Benz of Silver Spring has been fantastic! Would recommend them to everyone More

by Leigh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: May Shyne, Cliff Frazier

Mar 30, 2024

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

March 24, 2024

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Employee Rating

Working with Cliff has been such a pleasure! I have been looking to purchase a Benz for a while now and Cliff made the process smooth and easy. He worked diligently to ensure optimum customer sa More

by Vanessa G
Recommend Dealer
Yes

Other Employees Tagged: Cliff Frazier

Mar 24, 2024

Mercedes-Benz of Silver Spring responded

Hi Vanessa, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 19, 2024

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Employee Rating

This is the 4th car I have purchased in the last 10 years with James and this dealership and they never disappoint. I am extremely happy. They are so accommodating and responsive. More

by ktmac35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Son, James McDonald

Mar 21, 2024

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 08, 2024

Dealership Rating
Employee Rating

Edward was fantastic- start to finish. He answered all my questions and made sure I was well versed in the car’s features ect. He also called me the next day to see if I had any additional More

by Mbrabinowitch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore

Mar 11, 2024

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

March 02, 2024

Dealership Rating
Employee Rating

Mr. Edward Moore and Mrs. Dorit Figueroa, were amazing and treated me like family. This is my second vehicle purchase with them. More

by Reyes.nuvia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore

Mar 04, 2024

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

March 02, 2024

Dealership Rating
Employee Rating

Chevist Mitchell gave us outstanding service. We thank him for his expertise and patience. Buying our first Mercedes was both nerve-wracking and exciting. We couldn't have hand picked a better p More

by leon4202
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chevist Mitchell

Mar 04, 2024

Mercedes-Benz of Silver Spring responded

Hi, to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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