Keith Nichols
Keith Nichols at Mercedes-Benz of Silver Spring
Refer Me

Keith Nichols

General Sales Manager

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

Contact Me
5.0
117 Reviews
5.0

117 Reviews

Write a Review

117 Reviews of Keith Nichols

April 15, 2024

Dealership Rating
Employee Rating

MR. MOORE IS A TRUE PROFESSIONAL AND ANSWERED ALL MY QUESTIONS. I DIDN'T FEEL PRESSURED TO BUY OR OVERSPEND ON UNNECESSARY CAR OPTIONS. More

by Sjlsimpson443
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore, May Shyne

Apr 16, 2024

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 09, 2024

Dealership Rating
Employee Rating

Chevist Michelle exuded kindness, professionalism, and, patience. For six months, he diligently searched to help me find what I was looking for. And he did so without showing frustration or pushiness. And More

by laurensha23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chevist Mitchell

Apr 10, 2024

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 01, 2024

Dealership Rating
Employee Rating

Mercedes-Benz of Silver Spring has been the absolute best dealership to conduct business when purchasing a new or pre-owned vehicle. The customer service provide always exceeds my standards. More

by Callmemsgreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dorit Figueroa, Juan Easley, Edward Moore , Charlotta Whitney; Carlos (Lot Attendant)

Apr 03, 2024

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Apr 03, 2024

Callmemsgreen responded

Thank you, Edward for the after delivery check-in to ensure that everything was going smoothly and if I had any questions or concerns that required addressing regarding my new vehicle! Again, it was another great experience and pleasure purchasing from the Mercedes-Benz of Silver Spring dealership for the third time. Thank you for exceeding my expectations once again and until my next purchase or referral. Peace and blessings.

April 01, 2024

Dealership Rating
Employee Rating

After seeing reviews, I sought out Chevist to purchase my car. He was patient and knowledgeable about the car and the car buying process. I appreciate how he broke everything down and did everything he could More

by laurensha23
Recommend Dealer
Yes
Apr 03, 2024

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 30, 2024

Dealership Rating
Employee Rating

Chevist Mitchell at the Mercedes-Benz dealership in Silver Spring is a "Gentleman and a Scholar." He was patient, helpful, friendly, and extremely knowledgeable about the vehicles. In fact, we leased a More

by ssc.karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Son, Brad Fischer, Chevist Mitchell , Renee Malcolm

Apr 01, 2024

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 30, 2024

Dealership Rating
Employee Rating

The whole sales staff provided an exceptional customer experience, with Chevist Mitchell leading the way with outstanding, excellent customer service. I would recommend Chevist and the rest of the sales s More

by eric.tollestrup
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Son, Brad Fischer, Chevist Mitchell , Renee Malcolm

Apr 02, 2024

Mercedes-Benz of Silver Spring responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 05, 2024

Dealership Rating
Employee Rating

Mercedes-Benz of Silver Spring was clean and inviting. The welcoming committee was friendly and inviting. The showroom was great & I wasn't harassed. Overall experience was great. More

by feelnme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer, Chevist Mitchell

Mar 10, 2024

Mercedes-Benz of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 29, 2024

Dealership Rating
Employee Rating

I had a great experience with the dealership & salesman. Everyone was pleasant and not pushy. More

by feelnme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer, Chevist Mitchell

Mar 03, 2024

Mercedes-Benz of Silver Spring responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 27, 2024

Dealership Rating
Employee Rating

Title: A Fantastic Car Buying Experience with an Exceptional Salesman! If you're looking for a seamless and enjoyable car buying experience, look no further than Edward Moore at Mercedes-Benz of More

by Chiaraslaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2024

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to Edward here at Mercedes-Benz of Silver Spring! We hope you continue to choose us for all your automotive needs! Take care!

December 12, 2023

Dealership Rating
Employee Rating

Ed was very thorough and helpful during the car buying process. He was very patient and explained the features of the car. Exceptional salesmanship! More

by daunetthemmings
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore

Dec 13, 2023

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Safe travels!

Dec 14, 2023

daunetthemmings responded

The car buying experience was great. Thanks to Ed.

1
...

Dealership Inventory (197 Vehicles)

used 2023 Mercedes-Benz GLB 250 car, priced at $42,900
2023 Mercedes-Benz GLB 250
used
Midnight Black exterior
Automatic
All-wheel Drive
used 2021 Mercedes-Benz C-Class car, priced at $34,900
2021 Mercedes-Benz C-Class
used
Iridium Silver Metallic exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz EQB 300 car, priced at $48,900
2023 Mercedes-Benz EQB 300
used
Digital White exterior
Automatic
All-wheel Drive
used 2021 Mercedes-Benz AMG GLE 53 car, priced at $67,900
2021 Mercedes-Benz AMG GLE 53
used
Black exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz GLC 300 car, priced at $58,755
2024 Mercedes-Benz GLC 300
new
Nautical Blue exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz CLA 250 car, priced at $43,900
2023 Mercedes-Benz CLA 250
used
Iridium Silver Metallic exterior
Automatic
All-wheel Drive