May Shyne

Chevist was a wonderful listener in discerning my needs for a new electric car. a He provided lease and special offer information that influenced me in making a decision now rather than waiting until Janu for a new electric car. a He provided lease and special offer information that influenced me in making a decision now rather than waiting until January as I originally planned. As a result, I leased an electric EQB 350 SUV on Earth Day, which was very fitting and unplanned!. He made the selection and ourchase process look easy althogh it had many complex parts which he resolved such as insurance, financing. He guided me in my choice of the best car for my needs. During the test drive he demystified my anxieties about the new technology so that i would not be overwhelmed by it . He showed me how MB has implemented various choices to accomplish the same action in its cars to meet customers on all levels of technology experience. (I have been driving an 2007 SUV) He certainly rates a 10 on a scale of 1-5 for me! It was a pleasant, relaxed expeience for a .signficant purchase ( I don't buy cars often - usually keep them for a long time.) . I neve felt rushed or awkward during the process. I will highy recommend him to others looking for a car. - it was painless from when I walked into the dealeshio kast week to simply get a "feel" for theEQB by sitting in it to today when i drove it home! Thanks you Chevist for all your efforts! More

Helpful 0

Report | Print

An awesome dealership! Treated with high respect and care when looking for a vehicle. A+ dealership! Treated with high respect and care when looking for a vehicle. A+ dealership! More

Helpful 0

Report | Print

This dealership is amazing! Cliff was very nice and in tune with what we wanted. He made sure we were happy with everything and walked us through the entire process. Cliff was very nice and in tune with what we wanted. He made sure we were happy with everything and walked us through the entire process. More

Helpful 0

Report | Print

MR. MOORE IS A TRUE PROFESSIONAL AND ANSWERED ALL MY QUESTIONS. I DIDN'T FEEL PRESSURED TO BUY OR OVERSPEND ON UNNECESSARY CAR OPTIONS. QUESTIONS. I DIDN'T FEEL PRESSURED TO BUY OR OVERSPEND ON UNNECESSARY CAR OPTIONS. More

Helpful 0

Report | Print

Chevist was extremely pleasant, professional and knowledgeable. It was a pleasure doing business with him! knowledgeable. It was a pleasure doing business with him! More

Helpful 0

Report | Print

I was welcomed and greeted by a professional who provided me with outstanding customer service and superb knowledge of my SUV. James is the best! me with outstanding customer service and superb knowledge of my SUV. James is the best! More

Helpful 0

Report | Print

Cliff was attentive, friendly and courteous. He was willing to go above and beyond to secure my satisfaction with my purchase. He was willing to go above and beyond to secure my satisfaction with my purchase. More

Helpful 0

Report | Print

My experience with Cliff and Mercedes Benz of Silver Spring has been fantastic! Would recommend them to everyone Spring has been fantastic! Would recommend them to everyone More

Helpful 0

Report | Print

Mitchell was very professional and knowledgeable. He made the experience very pleasant, I will be visiting this dealership for all my purchases moving forward. He made the experience very pleasant, I will be visiting this dealership for all my purchases moving forward. More

Helpful 0

Report | Print

Cliff is knowledgeable professional and a pleasure to deal with. Went above and bevond to locate a car that met my needs. Highly recommended deal with. Went above and bevond to locate a car that met my needs. Highly recommended More

Helpful 0

Report | Print