Dorit Figueroa
Dorit Figueroa at Mercedes-Benz of Silver Spring
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Dorit Figueroa | Page 2

Finance Director

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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5.0
247 Reviews

Dealership Experience

11 yrs

5.0

247 Reviews

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247 Reviews of Dorit Figueroa

March 02, 2024

Dealership Rating
Employee Rating

Chevist Mitchell gave us outstanding service. We thank him for his expertise and patience. Buying our first Mercedes was both nerve-wracking and exciting. We couldn't have hand picked a better p More

by leon4202
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chevist Mitchell

Mar 04, 2024

Mercedes-Benz of Silver Spring responded

Hi, to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 25, 2024

Dealership Rating
Employee Rating

Very professional was also very helpful through out the process. Definitely would recommend and go back again. More

by timothy.boyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karifa Mara

Feb 26, 2024

Mercedes-Benz of Silver Spring responded

Hi Timothy, we strive for a high level of customer satisfaction in all aspects of our dealership. Thanks for the recommendation, and have an amazing day!

January 27, 2024

Dealership Rating
Employee Rating

Chevist Mitchell was professional and knowledgeable. He found my dream vehicle with premium packages included. More

by admattia325
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chevist Mitchell

Jan 27, 2024

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We are always more than happy to assist you if anything else comes up. Take care!

January 15, 2024

Dealership Rating
Employee Rating

Edward is an absolute excellent sales representative for Mercedes Benz. His attentiveness, attention to detail, and special care of each customer is unparalleled. Edward is an amazing asset to the organizat More

by ruthiebug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore

Jan 18, 2024

Mercedes-Benz of Silver Spring responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

December 25, 2023

Dealership Rating
Employee Rating

Chevist Mitchell was a terrific rep for your dealership. he kept me informed about the timing a ND was very knowledgeable and helpful in the sales procesd More

by tcarrico
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chevist Mitchell

Dec 28, 2023

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Safe travels!

December 18, 2023

Dealership Rating
Employee Rating

Mr Edward A Gentleman And Scholar Like Salesman Used To Be No Rush Very Helpful I Had A Chance To Choose For Myself Customer Service Was At It Best, Ed Assistant Help Me With All The Operation For The More

by baileylewisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore, Renee Malcolm

Dec 20, 2023

Mercedes-Benz of Silver Spring responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2023

Dealership Rating
Employee Rating

Very professional dealership. Loved the straight forwardness and customer service. Ed Moore was very knowledgeable and an excellent salesman. I will buy again from here! More

by Vilma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Son, Edward Moore

October 28, 2023

Dealership Rating
Employee Rating

Karifa was instrumental with helping me purchase my first Mercedes. My intention was to only test drive the EQE SUV . After sitting with Karifa for only a few minutes,he sold me on the Mercedes experience More

by Creig-EQE-SUV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karifa Mara

Oct 31, 2023

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 10, 2023

Dealership Rating
Employee Rating

I had a first class experience purchasing my new car at Mercedes Benz of Silver Spring. They care about their customer having a good buying experience and spend the time to educate the customer on the proc More

by Heronsas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore

Oct 11, 2023

Mercedes-Benz of Silver Spring responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

Oct 11, 2023

Heronsas responded

Thank you

October 10, 2023

Dealership Rating
Employee Rating

Edward and the entire staff were very professional, welcoming and a joy to work with. More

by Bklyn62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore , Ashley Ellis, Shauntee Lawrence

Oct 11, 2023

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership!

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