Jay Son

Chevist Mitchell at the Mercedes-Benz dealership in Silver Spring is a "Gentleman and a Scholar." He was patient, helpful, friendly, and extremely knowledgeable about the vehicles. In fact, we leased a Silver Spring is a "Gentleman and a Scholar." He was patient, helpful, friendly, and extremely knowledgeable about the vehicles. In fact, we leased a EQB one day and was so impressed with Chevist and the other members of the Mercedes team, that we came back two days later and leased a C 300. I would highly recommend Chevist and the entire management and finance team at the Mercedes-Benz dealership in Silver Springs and I will definitely use them again in the future.. More

Helpful 0

Report | Print

The whole sales staff provided an exceptional customer experience, with Chevist Mitchell leading the way with outstanding, excellent customer service. I would recommend Chevist and the rest of the sales s experience, with Chevist Mitchell leading the way with outstanding, excellent customer service. I would recommend Chevist and the rest of the sales staff to anyone. More

Helpful 0

Report | Print

This is the 4th car I have purchased in the last 10 years with James and this dealership and they never disappoint. I am extremely happy. They are so accommodating and responsive. with James and this dealership and they never disappoint. I am extremely happy. They are so accommodating and responsive. More

Helpful 0

Report | Print

Shauntee was impressive with her calm approach. As someone experienced in sales, I appreciated her style. She wasn't pushy and didn't try to sell unnecessary items that I didn’t need. Her knowledge As someone experienced in sales, I appreciated her style. She wasn't pushy and didn't try to sell unnecessary items that I didn’t need. Her knowledge about the model we were purchasing was very thorough. I typically interact with the sales manager directly, but in this instance, Shauntee performed exceptionally well. More

Helpful 0

Report | Print

Very professional dealership. Loved the straight forwardness and customer service. Ed Moore was very knowledgeable and an excellent salesman. I will buy again from here! Loved the straight forwardness and customer service. Ed Moore was very knowledgeable and an excellent salesman. I will buy again from here! More

Helpful 0

Report | Print

Great transaction. I had a lovely time discussing with the Mercedes Ben @ Silver Spring team. I had a lovely time discussing with the Mercedes Ben @ Silver Spring team. More

Helpful 0

Report | Print

Cliff made the buying process so easy. He was patient with me and really understood what I was looking for. He stayed in my budget and took time to find exactly what I wanted. Made my drea He was patient with me and really understood what I was looking for. He stayed in my budget and took time to find exactly what I wanted. Made my dream come true. Mercedes Silver Spring was warm and welcoming. I highly recommend to friends and family. More

Helpful 0

Report | Print

It is the best. James McDonald and the entire staff are willing to assist you with sincerity. James McDonald and the entire staff are willing to assist you with sincerity. More

Helpful 0

Report | Print

Amazing experience with Ashley! We appreciate her and Aaron wholeheartedly. And Jay is the greatest closer ever. Dorit is a blast too. THAT SAID, way too inefficient a proce We appreciate her and Aaron wholeheartedly. And Jay is the greatest closer ever. Dorit is a blast too. THAT SAID, way too inefficient a process. Shouldn’t take 5.5 hours to buy an entry-level SUV - paperwork needs to be brought into the 21st please! But thank you for welcoming us into the Mercedes family! Looking forward to many years together ;-) More

Helpful 0

Report | Print

Ashley Ellis is amazing bought my car from her and have experienced nothing but the best customer service from her and the dealership. experienced nothing but the best customer service from her and the dealership. More

Helpful 0

Report | Print