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Adam Rew
Refer Me
Adam Rew
Service & Parts Director
Mercedes-Benz of Silver Spring
3301 Briggs Chaney Rd.
Silver Spring, MD 20904
15 Reviews
15 Reviews of Adam Rew
February 02, 2024
I purchased my GLE 350 from Mercedes-Benz of Silver Spring 5 years ago and I am just as pleased with the vehicle, the service, and the staff as I was back in 2019. Their communication, professionalism, Spring 5 years ago and I am just as pleased with the vehicle, the service, and the staff as I was back in 2019. Their communication, professionalism, efficiency, and friendliness far surpasses the other dealerships I've dealt with over the past 40+ years and I highly recommend this location! More
by Chellewildman
Other Employees Tagged: Elio Ayala, Jim Elefantis, Marcelo Via
Helpful 
November 03, 2023
Darrell and his team made getting my vehicle serviced effortless. Thank you for your efficiency and excellent customer service!!! See you in 10000 miles! 😁 effortless. Thank you for your efficiency and excellent customer service!!! See you in 10000 miles! 😁 More
by Tizita M
Other Employees Tagged: Darrell Fenton, Scott McLaughlin , Loaner team!
May 19, 2022
Mercedes-Benz of Silver Spring has been taking great care of me since I purchased my car 3 years ago. Everyone I’ve come in contact with has been knowledgable, hospitable, helpful, and kind. They accommodate of me since I purchased my car 3 years ago. Everyone I’ve come in contact with has been knowledgable, hospitable, helpful, and kind. They accommodate my busy schedule and have even dropped my car off at work, always going the extra mile to show that they appreciate their customers. I am especially grateful for Adam Rew’s honesty and flexibility, as well as Jim Elefantis for his friendly patience, and Darrell Fenton for keeping me in the loop with repairs and timing. I highly recommend this dealership! More
by Chellewildman
Other Employees Tagged: Darrell Fenton, Jim Elefantis, Dorit Figueroa, Marcelo Via
December 08, 2021
It’s one thing to drive a Mercedes but it’s yet another thing to ensure it’s long-term safety and performance. The Mile One team at Silver Spring are the absolute best as it relates to customer service and thing to ensure it’s long-term safety and performance. The Mile One team at Silver Spring are the absolute best as it relates to customer service and ensuring my vehicles run the way they should, are maintained properly, and always keeping in mind the associated expense to minimize the impact on the customer. I highly recommend MileOne Mercedes of Silver Spring. More
by Eddie Tuvin
Other Employees Tagged: Jim Elefantis, Dorit Figueroa, Tom Rodkey, Juan Easley
September 03, 2020
Everyone and Everything was Great ! Mike D was there to great me and set me up for service. Done in 1 1/2 hours. Job well done. Car washed and clean. great me and set me up for service. Done in 1 1/2 hours. Job well done. Car washed and clean. More
by Warrensollod
Other Employees Tagged: Len Logue, Tom Rodkey , Michael Dowling
March 11, 2020
Unfortunately I never heard back from the dealership but was able to find out the information another way. I always receive great service from this dealership So they still deserve 5 stars. Not a big deal! was able to find out the information another way. I always receive great service from this dealership So they still deserve 5 stars. Not a big deal! More
by Lance VIA
October 01, 2019
I’ve driven Mercedes for approximately 10 years. I purchase them mike one formerly herb Gordon’s. There’s no better place to buy or to have your vehicle serviced. The service person I’ve worked with, purchase them mike one formerly herb Gordon’s. There’s no better place to buy or to have your vehicle serviced. The service person I’ve worked with, Mike Dowling has been great, patient, explains things thoroughly and is very clear. . Thev More
by Gigi
Other Employees Tagged: Celestine Lovence, Tom Rodkey , Michael Dowling, Jerry the attendant who received your car and Renee who has helped me to schedule an appointment
July 16, 2019
Herb Gordon looks out for their customers I have been going to the Herb Gordon Service department for over 10 years. In this time they have always provided great service including doing the I have been going to the Herb Gordon Service department for over 10 years. In this time they have always provided great service including doing the work on time and at the price that they quoted me. They always look out for my car as well as my pocketbook. The entire service department at this dealership including the mechanics, my service advisor and the service manager are extremely responsive and helpful. I will purchase and service my next vehicle at Herb Gordon Because I know I can count on this dealership to be honest with me.. More
by Katalt513
Other Employees Tagged: Tom Rodkey , Michael Dowling
February 17, 2019
Satisfied Customer Received service on 2017 GLE 350 at another Mercedes-Benz Service Center...I provided findings to Silver Spring Service Center...My vehicle was re-eva Received service on 2017 GLE 350 at another Mercedes-Benz Service Center...I provided findings to Silver Spring Service Center...My vehicle was re-evaluated at this location and I was satisfied with their assessment... More
by Dissatisfied Customer
Other Employees Tagged: Jim Elefantis , Darryl Minerve
December 12, 2018
Wear a pair of running shoes to this dealership Lack of any form of management, professionalism, care for the customer. It starts at the top with guy at the end office who isn't willing to assist a Lack of any form of management, professionalism, care for the customer. It starts at the top with guy at the end office who isn't willing to assist a client in need. Wear your Nikes because you'll need them to run from this place. More
by Disappointed123
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