Celestine Lovence

I have bought 5 Mercedes-Benz and received great service. When I brought my 2013 Mercedes-Benz for service, I decided to purchase a new one. This time, I had an excellent experience! I never been so happy t When I brought my 2013 Mercedes-Benz for service, I decided to purchase a new one. This time, I had an excellent experience! I never been so happy to purchase a car and receive that type of outststanding service in my life from Edward Moore. I want to thank all the team that participated in making my experience successful 🙏 🙌! More

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Juan Ayala, Tom Rodkey and the entire Service team at Mercedes Benz of Silver Spring always continue to consistently perform at the 5 stars level. ⭐️⭐️⭐️⭐️ They handle everything seamlessly from issue Mercedes Benz of Silver Spring always continue to consistently perform at the 5 stars level. ⭐️⭐️⭐️⭐️ They handle everything seamlessly from issue investigation through service and turn over to the customer. We are decades long customers and are always satisfied with both Service and Sales team THANKS from the Dodge family. More

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This has been my go to dealership to maintain my vehicle since my purchase. The staff in its entirety has been personable and pleasant and make you feel comfortable knowing they will keep you informed of t since my purchase. The staff in its entirety has been personable and pleasant and make you feel comfortable knowing they will keep you informed of the status of your vehicle along the way. Service Representative Juan Easley provided outstanding quality customer service and I truly appreciated the fact that although I had a challenge with establishing my appointment online, he was able to fit me into the rotation of customers which allowed me to have my service performed the day I went to have the action performed. Mr. Easley was extremely hospitable and listened to and addressed my inquiries which I absolutely appreciate! I am very thankful to the Silver Spring Mercedes Benz Dealership/Service center as they have a true gem in their employ with Mr. Easley and his outstanding quality customer service and support. More

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This is my 4th purchase from Mercedes Benz of Silver Spring, I had the pleasure of working with Celestine Lovence, he is a Super Sales Consultant, his warm and welcoming approach is the BEST (Beaming, E Spring, I had the pleasure of working with Celestine Lovence, he is a Super Sales Consultant, his warm and welcoming approach is the BEST (Beaming, Earnest, Sophiscated Style and Terrific) exemplified by his Professionalism, knowledgeable and Exceptional salesmanship. Also, adding to that the overall buying experience - I can't leave out Brad the Finance Manager, smooth transaction in a high tech signing process - loved it! This particular dealer knows how to treat a customer, even from the Service side, Robert Marr provided me with quick, wonderful customer services getting my previous 2018 car in and out without any issues. Honestly, I couldn't even bring myself to consider buying from any other local Mercedes Benz dealership, much less any other luxury car brand. Don't hesitate to stop by and see Celestine Lovence, he'll be sure you get what you want and treat well! Thanks to all the folks at Mercedes-Benz of Silver Spring :) More

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Excellent service. All questions and queries answered promptly and clearly. Buying a car here has been a real pleasure. Staff amicable and pleasant. promptly and clearly. Buying a car here has been a real pleasure. Staff amicable and pleasant. More

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I’m a repeat customer and every experience has been nothing less than exceptional. The whole process of purchasing is always top notch and customer focused. nothing less than exceptional. The whole process of purchasing is always top notch and customer focused. More

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Celestine Lovence is Best. He guided through the whole process of buying my best SUV process of buying my best SUV More

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Lovence was a consummate professional who guided us through every step of the buying process. The dealership was immaculate, and every member of the team was nice, attentive, and helpful. through every step of the buying process. The dealership was immaculate, and every member of the team was nice, attentive, and helpful. More

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The best experience ever purchasing vehicle. Custom ordered 2022 GLE 350, Sales manager Jay Son and sales consultant Celestin helped the process from the beginning to end. Made appointment to pick up ordered 2022 GLE 350, Sales manager Jay Son and sales consultant Celestin helped the process from the beginning to end. Made appointment to pick up the vehicle, I was in and out within an hour. I will definitely return for our next Mercedes purchase. More

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My service manger Christian is the best very good customer service , and the staff as well customer service , and the staff as well More

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