Jay Miller | Page 2
Client Advisor
BMW of West Chester (formerly Otto's BMW)
1275 Wilmington Pike
West Chester, PA 19382
I am a Lancaster County boy. Married to beautiful Colleen for 28 wonderful years, with 2 fantastic children. Both dean's list college students, go High Point and Villanova!! Active in clubs and Track, I'm a very proud dad! My BMW history goes in line with my history. In 1967 my dad bought a BMW 1600 Alpina, because he couldn't afford a Porsche 911. From that point on, we became a BMW family, which translated in to only BMWs for over 53 years! Both I and my brother are in the BMW business. Me in sales since 1990, and my brother a Master BMW Technician since 1980. I own several models, including a 2023 i4 Electric car, a 2011 X5 35i, a 2015 3 GT, a 2008 M3 Convertible, a 2008 335i Coupe, an R1200 S motorrad, and an ultra-rare 1974 2002 Turbo! Please reach out, and I will be glad to assist!
Read moreDealership Experience
18 yrs, 10 mos
Industry Experience
33 yrs, 10 mos
Specialties & Trainings
37-year BMW owner/driver
Classic BMW specialist
BMW Profiles in Achievement- Gold
BMW M Certified
View more specialties & trainings54 Reviews
Write a Review54 Reviews of Jay Miller
November 10, 2023
Would never buy a BMW without Jay Miller. Never met Mr, Rodriguez. John was very organized Never met Mr, Rodriguez. John was very organized More
Other Employees Tagged: John Keenan
October 25, 2023
Jay Miller was the absolute best! Not only was he patient and kind, but so very knowledgeable! He was responsive to all my questions and I will recommend anyone that needs a vehicle Not only was he patient and kind, but so very knowledgeable! He was responsive to all my questions and I will recommend anyone that needs a vehicle to consider this dealership and Jay in particular! More
Other Employees Tagged: Wilmer Rodriguez, Noel Montesano
October 18, 2023
Can never get a loaner car for service. Why am I purchasing a luxury car without some consideration? Why am I purchasing a luxury car without some consideration? More
Other Employees Tagged: Wilmer Rodriguez, Bill Cosenza, Frank Adinolfi, Anthony Blubello , Heather
August 14, 2023
Excellent service with Jay Miller as our sales representative. He was very knowledgeable, and dedicated towards providing a positive experience. Smooth transaction. Definitely recommend BMW West C representative. He was very knowledgeable, and dedicated towards providing a positive experience. Smooth transaction. Definitely recommend BMW West Chester. More
Other Employees Tagged: Wilmer Rodriguez, Noel Montesano
August 08, 2023
I received exceptional service from BMW of West Chester. They were able to quickly resolve an issue with my car and let me know about a few other needed repairs that they also took care of. Jay Miller, my s They were able to quickly resolve an issue with my car and let me know about a few other needed repairs that they also took care of. Jay Miller, my sales rep, and Heather DeRitis, my service rep, were responsive, informative, courteous, and went above and beyond! I live out of state in Maryland, and they had a valet drive to my home to pick up and drop off my car and provided me with a luxurious loaner car while my car was being serviced. I had taken my car to a BMW dealer in my area twice and they were unable to correctly diagnose and resolve my car’s issue. Jay, Heather, and their technicians quickly found out what the issue was and replaced my headlights. They saved me time and money and I am grateful. More
Other Employees Tagged: Heather DeRitis
July 13, 2023
I have been doing business at this location for 15 years. Bill Cosenza and Jay Miller are the two reasons I stay there. They are excellent. years. Bill Cosenza and Jay Miller are the two reasons I stay there. They are excellent. More
Other Employees Tagged: Wilmer Rodriguez , Bill Cosenza
June 29, 2023
I have been buying my BMW's here for 25 years. Keep up the great work! Keep up the great work! More
Other Employees Tagged: Kevin Mahoney, Wilmer Rodriguez, Justice Mogano, Ralph Nofsinger, Scott Gately, Noel Montesano, Chad Carey , Cameron Ashman
June 20, 2023
Jay made the pickup of our new BMW a special moment. The icing on the cake was the Teddy bear waiting on the car for Eleanor. Very much appreciated! The icing on the cake was the Teddy bear waiting on the car for Eleanor. Very much appreciated! More
Other Employees Tagged: Kevin Mahoney, John Keenan, Chad Carey
June 16, 2023
Great experience. Jay makes the purchase of a new car a truly enjoyable experience. This is the fourth BMW we have purchased from him. Jay makes the purchase of a new car a truly enjoyable experience. This is the fourth BMW we have purchased from him. More
Other Employees Tagged: Noel Montesano