Jay Miller | Page 6

MY PLEASANT EXPERIENCE PURCHASING A USED BMW I view myself as a very critical and knowledgeable buyer and can be very demanding of what I expect from a sales person. I met Jay Miller months ago I view myself as a very critical and knowledgeable buyer and can be very demanding of what I expect from a sales person. I met Jay Miller months ago and he has spent endless hours working with me and other members of my family looking for the used BMW that meets out unique needs. He has always been up front and honest with us and as a result my family has purchased two cars from him. What makes Ottos BMW dealership outstanding is that you are also dealing with car professional such as Wilmer Rodrigues, Pre-Owned Sales Manager. He is an individual who worked his way from an entry position and has now assembled a sales organization of professionals. From a customer prospective is is nice to go back to a dealership and see the same people each time. Car dealership have a reputation of changes faces often and when individuals stay at a dealership it is indicative that they are doing something right; both for the Dealership and the customer. I encourage anyone who is looking to purchase a used BMW to consider Ottos. However just as it is important that one purchases a car from a knowledgeable sales person you as the customer also have to do your homework as well. More

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I recently made delivery of my 2013 328i M Sport Convertible and in love with the car. The best part about it is the car buying experience at Otto's BMW is unmatched. They were very easy to work wit Convertible and in love with the car. The best part about it is the car buying experience at Otto's BMW is unmatched. They were very easy to work with, listened to everything i had to say and appied it unlike how other dealers try to get you to do what they want. They gave an amazing deal on my car even though i special ordered it, there was no back and worth with number crunching. You won't leave Otto's BMW feeling like they got the better of you. Also they don't pressure you into a vehicle they make sure it fits your exact needes while staying within the budget so theres no feeling of buyer's remorse. Jay Miller worked hard for me in my corner to get the deal perfectly fine tuned and checked in with me every step of the way while the car was being bulit. I'am a reurning Leasee of Otto's BMW and i have to say I' am going to be an Otto's BMW customer for life. Even the service department is unmatched and ran better then any other service department I have done business with in the past. I honestly have to give Otto's BMW an overall 5 stars, with Sales service integrity and anything else you would hope for in a dealership. If your in the market for a BMW Otto's should be your first and last stop. Also Don't forget to ask for Jay Miller... More

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Jay Miller made my visit to Otto's a very enjoyable experience. His professionalism, in-depth knowledge of BMW vehicles their systems and his friendly easygoing approach went a long way in acquiring a experience. His professionalism, in-depth knowledge of BMW vehicles their systems and his friendly easygoing approach went a long way in acquiring a new 535i. I highly recommend Otto's and Jay Miller in particular for a great buying experience. More

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We had been shopping around for a new car and had visited many dealerships. We had narrowed our choice to 3 dealers and were looking to find the one that stood out from the others. We had purchased one other many dealerships. We had narrowed our choice to 3 dealers and were looking to find the one that stood out from the others. We had purchased one other car from Otto's and were very satisfied with our buying experience. We decided to try them again and were rewarded with another great experience. Jay Miller has shown to be both courteous and completely knowledgeable of his product. He worked very hard to secure us a deal at the right price and is always available to answer any questions we might have. More

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