Gilbert Gregory
Gilbert Gregory at Universal Hyundai
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Gilbert Gregory | Page 4

Service Advisor

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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3.3
43 Reviews
3.3

43 Reviews

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43 Reviews of Gilbert Gregory

May 06, 2021

Dealership Rating
Employee Rating

el servicio después de la compra de mi vehículo fue terrible no hay comunicación entre los vendedores y con mi persona no existe un calidad de servicio post venta More

by mayerlingromero
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brian Cortes , Jonathan Writtenberry

May 06, 2021

Dealership Rating
Employee Rating

Did good job as always. I am very angered that I can’t get help downloading the new stuff to my car but that is the only areas that I am unsatisfied with because I am very computer inept. Even today, my More

by bellalauren
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Keshla

May 10, 2021

Universal Hyundai responded

We would love to have you come in and correct this. please reach out to me directly at scanelon@universalhyundai.com

May 16, 2021

bellalauren responded

I would greatly appreciate it. I also do not log on too often. Is there a phone number I can call or can you call me after 10 am? Lauren Buckner

May 06, 2021

Dealership Rating
Employee Rating

The service was very friendly and quick. I was in and out within and hour for routine maintenance. Staff was very friendly and helpful. No complaints. More

by RENEECOBB19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 10, 2021

Universal Hyundai responded

We appreciate this wonderful review and you taking the time to share your experience with us. Take care!

May 06, 2021

Dealership Rating
Employee Rating

Great service ! Amazing staff! I enjoy coming here and will definitely recommend family and friends to come here for there next vehicle purchase for sure More

by jesmaraa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 10, 2021

Universal Hyundai responded

We appreciate this wonderful review and you taking the time to share your experience with us. Take care!

March 13, 2021

Dealership Rating
Employee Rating

Excellent service. Cesar Alegre help me all time since my first lease. I wanna say, thank you very much and I'm very happy with my new car. More

by JPSANTASOFIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

Universal Hyundai responded

Jpsantasofia, Thank you for taking the time to shoutout our team and it makes us happy to learn that you had a wonderful experience here at Universal Hyundai, We look forward to your future visit, take care!

January 24, 2020

Dealership Rating
Employee Rating

Great Service I recently brought my car in for major service repair. The attention and service i received were exceptional. My service adviser, Gregory Gilbert, is More

by procunier.m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 27, 2020

Universal Hyundai responded

Thank you for the team shout out and we are happy to learn that your experience with us went great and we appreciate the review!!

December 25, 2018

Dealership Rating
Employee Rating

Best customer service This is the third car i have bought from Universal Hyundai. The customer service is incredible. From Ceasar in the sales department to Gregory in ser More

by Saitta family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre

November 24, 2018

Dealership Rating
Employee Rating

Fabio was Fabulous Fabio approached me when I brought my car in for repairs. Lucky for me, because he was wonderful and helped me upgrade to a vehicle that I deserve and More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, John Booth, Simo Bassi , Felix Matos, Ruben Matos, Fabio Thiers

Nov 24, 2018

Universal Hyundai responded

Rebecca, We are happy to hear that your visit experience with Fabio went great and that he was very helpful through out your car buying process. We welcome you to Universal Hyundai family and thank you for the recommendation!

November 06, 2017

Dealership Rating
Employee Rating

Satisfaction This dealership always makes sure you leave satisfied with a smile on your face. Customer service is excellent. The friendliness is awesome can't com More

by Cheredia32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Lenard

August 23, 2017

Dealership Rating
Employee Rating

My New Ride From Gregory Gilbert (Service), Carlos DeJesus (Sales) to Said Toummini (Finance) - EXCELLENT customer service, understanding, patience and sales proc More

by Y. Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Adam Karlski, Carlos DeJesus , Said Toummini

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