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Brian Cortes
Brian Cortes at Universal Hyundai
Refer Me

Brian Cortes

VIP Loyalty Consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.7
48 Reviews

Industry Experience

34 yrs, 5 mos

Specialties & Trainings

Nissan

4.7

48 Reviews

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48 Reviews of Brian Cortes

April 25, 2024

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Employee Rating

I had a great experience with universal nissan I recommend everyone to visit and see all the good options of car More

by SHIVAMKR0273
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Booth, darrin diaz, Carlos DeJesus, Mustapha Bernannou, Nick Gomez, Jennifer Cacciola, Errol Gillette, Michael Hernandez, John Booth

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Apr 25, 2024

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 07, 2024

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Employee Rating

Muy atentos El servicio fue muy completo. Muy agradecido Todo muy bien. Ok Ok ok More

by rjrlavega
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Cortes

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Mar 07, 2024

Universal Hyundai responded

Thank you for choosing Universal Hyundai, your feedback and rating mean a lot to us. We're glad we could help and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 07, 2024

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Employee Rating

The manager that was helping they day befire told me something and they day after when i went he came with a different story after i lost like 4 hours of work to loose like 5 hours in the dealer for him More

by lilliam.pagan
Recommend Dealer
No

Other Employees Tagged: Brian Cortes

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Feb 08, 2024

Universal Hyundai responded

Lilliam, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gina Nava Reputation Manager gnava1@universalhyundai.com

November 14, 2023

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Employee Rating

Personnel was very kind and professional. They always look how to help me and explain everything in derail More

by mildred-h
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Nov 14, 2023

Universal Hyundai responded

Mildred, Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 10, 2023

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Excelente atencion , muy cordial con los clientes y amabilidad es súper excelente ,te ayudan en todo lo que necesitas. Gracias More

by ZAEKLNFO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Cesar Alegre, Carlos DeJesus, Mustapha Bernannou, Jennifer Cacciola, John Booth , Luis Arevalo, Jacob Mckinney, Aristy

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Nov 11, 2023

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 05, 2023

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Amazing amazing experience matos was amazing miguel was super talented he knows what he is Doing , definitely coming back next upgrade More

by Aleyankee13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos, Alexis Ramos, Miguel Resto, Cesar Alegre, Carlos DeJesus, Mustapha Bernannou, Jennifer Cacciola, John Booth , Luis Arevalo

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Nov 05, 2023

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Nov 05, 2023

Aleyankee13 responded

Amazing service miguel matos and alexis did everything extremely Good

October 11, 2023

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Employee Rating

Excelent service I was very satisfied with my purchase, truly grateful to everyone. Thank you so much More

by eaeg2627
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Oct 12, 2023

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 07, 2023

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Employee Rating

Overall was an amazing experience! Did not feel pressured and was walked through everything. Carlos was very friendly and curtious! More

by MICHELE12PABON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, darrin diaz, Carlos DeJesus, Simo Bassi

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Oct 08, 2023

Universal Hyundai responded

It's great to hear that Carlos was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 20, 2023

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Employee Rating

Brian at Universal was very patient with me. When I was unable to decide which way to go with my end of lease, he waited me out and helped me find a car that worked for me. I wound up with a bea More

by DIANE9945
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 21, 2023

Universal Hyundai responded

It's great to hear that Brian was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 01, 2023

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Employee Rating

The best place I have ever by a car this is number 5 car that I have ever had More

by odalystransport321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Martinez, darrin diaz, Cesar Alegre, Carlos DeJesus, Mustapha Bernannou, Jennifer Cacciola, Errol Gillette , Luis Arevalo, Jacob Mckinney

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Sep 03, 2023

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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