Gilbert Gregory | Page 3
Service Advisor
Universal Hyundai
12801 South Orange Blossom Trail,
Orlando, FL 32837
43 Reviews
Write a Review43 Reviews of Gilbert Gregory
May 29, 2021
The best easy process and fast service with everyone every time I service or purchase my vehicles. Recommend 100% to anyone who wants to purchase a vehicle. every time I service or purchase my vehicles. Recommend 100% to anyone who wants to purchase a vehicle. More
Other Employees Tagged: Carlos Roman, Hector Riquel, Alexandra Martinez, Raul Martinez, Carlos DeJesus, Janlique Vazquez, Andres Garces , Jonathan Writtenberry, Pablo Zapata
May 07, 2021
Very professional and helpful crew they let you know what was wrong quick and takes care of you and your vehicle and made sure i was aware of any upcoming services i may need. Great Place Great Customer serv was wrong quick and takes care of you and your vehicle and made sure i was aware of any upcoming services i may need. Great Place Great Customer service will be back More
Other Employees Tagged: Rhoda Allen, Andres Garces, Carlos Mejia, Giovanni Perez
May 07, 2021
The service was awesome and professional. Keep up the excellent work. I have been a vehicle owner for 11 years and the service throughout the many years were super so much so that I bought a new vehicle excellent work. I have been a vehicle owner for 11 years and the service throughout the many years were super so much so that I bought a new vehicle recently More
May 06, 2021
Outstanding service with every visit. Gregory always tells me what my vehicle needs next and delivers as promised. Thanks to Gregory I will continue to come to Universal Hyundai for service. tells me what my vehicle needs next and delivers as promised. Thanks to Gregory I will continue to come to Universal Hyundai for service. More
May 06, 2021
I brought my car in for a warranty claim, which should have been a simple process. My part was delay because of COVID ( I completely understand that the shop has limited control over this). My dissatisfac have been a simple process. My part was delay because of COVID ( I completely understand that the shop has limited control over this). My dissatisfaction doesn't have anything to do with the part being delayed and everything to do with the lack of costumer service I received from my service advisor Greg. My car was in the shop for 2 months, and he never once reached out to me to give me an update. In fact, I would call to check on the status and could not get him to call me back. This did not happen once or even twice, this happened over 4 times. I finally had to go to the shop to speak with him in person. The day I picked up my car, He told me the car would be ready in 15 minutes. I let him know that I had to top off the gas tank of my rental. He assured me that was no problem and everything would be ready to go when I got back. Upon my return, no one could find him. The porters looked and called but his phone sat on the desk. After waiting 20 minutes for final check out, a porter finally helped me with the paperwork so that I could leave. I will not be returning for future work on my car. This was the worst customer service I have received in a very long time. More
May 06, 2021
Excelente buen trato y comunicación por parte del trabajador que me atendió Sr. Gregory Gilbert en el departamento de servicio y mantenimiento de Universal Hyundai trabajador que me atendió Sr. Gregory Gilbert en el departamento de servicio y mantenimiento de Universal Hyundai More
May 06, 2021
Siempre es mi primera opcion para obtener un autoDesde Siempre es mi primera opcion para obtener un auto Desde el 2006 cuando compre mi primer auto nuevo Alexandra Martinez siempre buscandome el mejor tr Siempre es mi primera opcion para obtener un auto Desde el 2006 cuando compre mi primer auto nuevo Alexandra Martinez siempre buscandome el mejor trato para mi Gilbert Gregory pendiente sirmpre de lo que mi auto necesita en cuestion de mantenimiento Estiy muy contento por mu auto Elantra 2020 More
Other Employees Tagged: Alexandra Martinez
May 06, 2021
Wonderful service as always. Recommended Thanks for Wonderful service as always. Recommended Thanks for always take care of my car needs. I feel safe taking my car to you. Gregory is the best! Wonderful service as always. Recommended Thanks for always take care of my car needs. I feel safe taking my car to you. Gregory is the best! More