22 Reviews
Write a Review22 Reviews of Cathy Borgmann
February 19, 2023
Apple Ford has been my dealer since it was Shakopee ford in the 90's they have alwayus treated me great from the sales floor, parts, and service The sales staff lets you to look around without bothering you in the 90's they have alwayus treated me great from the sales floor, parts, and service The sales staff lets you to look around without bothering you unless you ask. More
Other Employees Tagged: Dan Anderson, Mike Secord, Ryan McCormick, Chris Randall, Dean LaFleur, Heather Steinhauer, Kal Booth, Nick Cavallin, Stephen Peters
March 31, 2022
I have no idea why you keep asking me to rate this dealership. Your service is getting worse and worse as time goes on. dealership. Your service is getting worse and worse as time goes on. More
Other Employees Tagged: John McKeown, Dan Anderson, Ryan McCormick, Chris Randall, Dean LaFleur, Kal Booth, Mark Herman, Nick Cavallin, Stephen Peters
January 22, 2016
Another Great Buying Experience! My wife and I recently purchased a vehicle. Cathy Wirta was our Sales Consultant. This is the second vehicle we have purchased from her. Cathy is kn My wife and I recently purchased a vehicle. Cathy Wirta was our Sales Consultant. This is the second vehicle we have purchased from her. Cathy is knowledgeable, easy to work with and always has your back. Our son recently went to another dealership to purchase a new car and was confused and nervous. I sent him to Shakopee Ford to see Cathy and he couldn't believe what a difference the Sales Consultant makes. All his questions were answered and the whole experience was much more relaxing to him. More
April 01, 2015
Best experience buying a car we've ever had. We or I should say I wasn't real sure what I wanted to buy and working with Cathy Wirta made the experience much easier. She was very patient with us We or I should say I wasn't real sure what I wanted to buy and working with Cathy Wirta made the experience much easier. She was very patient with us and was also very knowledgeable in the cars. The whole staff was very friendly and made the process "pain free" and I hate shopping for cars. We ended up buying a new 2015 Ford Fusion Hybrid and can't wait to start driving it. More
October 19, 2014
WORST PLACE EVER We should have a zero star!!! This place sells you crap and believes that you are dumb about cars, they tell you nonsenses. I would recommend this We should have a zero star!!! This place sells you crap and believes that you are dumb about cars, they tell you nonsenses. I would recommend this place if you want to experience poor customer service, and learn to appreciate other dealership. You want a good customer service, go to Subaru in Burnsville, they are the best so far. I bought a 4-wheel drive there, and it's perfect!!!! The seller, Jesse Walker, followed up with an e-mail as soon as he knew I went to their technicians to inquire about a few things about the car, he asked about my satisfaction and reiterated how important it was for them that I was satisfied with my purchase etc. PERFECTO!!!!! WOOOW, I was surprised. On the other hand, Shakopee Ford is full of starving animals, if you guys don't want to starve, work on your customer service to make people want to come back or say good things about you. Customer satisfaction has to be a dealership first goal. This company is not thriving because they sell poop, and their customer can be described as poop too. Poop is what best described them, and I am still polite. I am not recommending Shakopee Ford to any of my relatives, co-workers, and friends, and to anybody out there, I will feel so bad if you become another victim. More
Other Employees Tagged: Corey Parker, Cole Dambroten
October 14, 2014
Awesome Experience I can be difficult to deal with when it comes to buying, really anything. Cathy was great! She was very patient with me and her skill, knowledge and s I can be difficult to deal with when it comes to buying, really anything. Cathy was great! She was very patient with me and her skill, knowledge and super personality made the whole experience of buying a new car actually a lot of fun. Heather in finance also did great work getting my loan and answering all my questions,.I love my Ford Fusion and would recommend Apple Ford Shakopee to anyone. More
Other Employees Tagged: Heather Steinhauer
October 11, 2014
Great Experience Cathy is very knowledgeable and detail oriented. She is very caring and works hard to please customers. I'd recommend her to anybody looking to purc Cathy is very knowledgeable and detail oriented. She is very caring and works hard to please customers. I'd recommend her to anybody looking to purchase a car. She was very responsive and fun to work with.... More
September 09, 2014
Love my new ford fusion from Apple ford! It was an overall great experience at Apple ford. I felt like they were all about customer service and satisfaction. Everyone was very friendly and th It was an overall great experience at Apple ford. I felt like they were all about customer service and satisfaction. Everyone was very friendly and that stood out to me. I couldn't be happier with it all and my fusion is amazing! I thank you all for helping me out with this purchase and making it enjoyable. More
April 08, 2013
Cathy is awesome, she really takes the time to listen to what it is you want out of a vehicle and makes it happen. Excellent experience with her!!! Plan on coming back again and again:) thank you for all yo what it is you want out of a vehicle and makes it happen. Excellent experience with her!!! Plan on coming back again and again:) thank you for all your hard work and oustanding effort. More
March 17, 2013
From the time Cathy greeted us until we left the dealership with our new truck, she was professional, courteous, helpful and friendly. She is a great person and a great salesperson. My only negativ dealership with our new truck, she was professional, courteous, helpful and friendly. She is a great person and a great salesperson. My only negative is that after I left the dealership and the snow began to fall, I discovered the windshield wipers were old and did a very poor job of clearing the windshield which made the drive home a little treacherous. More