Nick Cavallin

Salesman was good, finance guy was good, but sales manager was definitely not. They advertised a sale that wasn’t really going on, lowballed the trade so bad we almost left before even negotiating. We manager was definitely not. They advertised a sale that wasn’t really going on, lowballed the trade so bad we almost left before even negotiating. We would go back, but would definitely look elsewhere as well. More

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My experience was great. Nick Cavalin, Jon Diethelm and team were great to work with. I would refer people to Apple for their next vehicle purchase. Cheers, Darin Nick Cavalin, Jon Diethelm and team were great to work with. I would refer people to Apple for their next vehicle purchase. Cheers, Darin More

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We have always loved Apple Ford Shakopee! ! Will always go and see Nick for any vehicle we need. ! Will always go and see Nick for any vehicle we need. More

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Apple Ford has been my dealer since it was Shakopee ford in the 90's they have alwayus treated me great from the sales floor, parts, and service The sales staff lets you to look around without bothering you in the 90's they have alwayus treated me great from the sales floor, parts, and service The sales staff lets you to look around without bothering you unless you ask. More

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Nick Cavallin was a great comfort in addressing our concerns after the notice of our special order being destroyed and was genuinely interested in helping getting us help to resolve the issues concerns after the notice of our special order being destroyed and was genuinely interested in helping getting us help to resolve the issues More

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I have no idea why you keep asking me to rate this dealership. Your service is getting worse and worse as time goes on. dealership. Your service is getting worse and worse as time goes on. More

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Lack of Accountability I want to qualify my response. I would recommend the dealership for a quality selection. I also would recommend you work with my sales professional, I want to qualify my response. I would recommend the dealership for a quality selection. I also would recommend you work with my sales professional, Nick. Great guy, professional and personable. Knows the products. My issue is with the accountability after the sale. Less than 10 miles down the road after I picked up the SUV, used...certainly not a new rig...the rear passenger side tire pressure warning light came on. I had purchased the vehicle knowing that I would have my mechanic check it out and if there was an issue I would connect with the dealer. My mechanic found it was a faulty sensor. The cost to fix was approx $140. I told him to fix it as I was sure they would reimburse me for something so simple. Two weeks later...after multiple attempts to get this simple thing taken care of...no reimbursement. They did offer to have me bring the SUV to them....but living 30 miles away...just not worth the time and effort for a simple deal. At least I thought so. Again, this is a simple thing...but did want to share. My hunch is somewhere internally at the dealer they got caught up in the issue of "who should cover it, sales...service, etc." Again...be careful as they didn't impress me with the serice-after-the-sale. More

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Absolutely great I have dealt with dealerships in the past 50 tears and I have found that Apple Ford in Shakopee is by far the best one from purchasing right through s I have dealt with dealerships in the past 50 tears and I have found that Apple Ford in Shakopee is by far the best one from purchasing right through service that anyone could encounter. Dealing with Nick is a very positive experience and one that everyone should enjoy. All in all Apple is the best. Jim K More

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No Pressure Truck Lease We felt that Rondakae was friendly, knowledgeable, and patient with us during the whole leasing process on our Ford F150 XLT. She offered to even com We felt that Rondakae was friendly, knowledgeable, and patient with us during the whole leasing process on our Ford F150 XLT. She offered to even come to the Apple Valley store to look at the trucks we wanted to see if it was easier for us, since we live in Lakeville. Rondakae brought two trucks over to the Shakopee store for us to view and between Rondakae and Joan answered all of our lease questions, which were many since we had never leased a vehicle. We also enjoyed dealing with Kal for the accessory we purchased. He explained it well and was extremely friendly and helpful. Paul Talbot was extremely fair on the price for our trade and we appreciated his honest and friendly disposition. Overall we did not have any pressure, which is something we really appreciate when purchasing a vehicle at a dealership. We recommend buying/leasing a vehicle from the staff at Apple Ford Shakopee More

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Very smooth and simple process I've done my last few deals with Nick and he has always been excellent to work with, makes the trade in process very easy. I've done my last few deals with Nick and he has always been excellent to work with, makes the trade in process very easy. More

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