Mark Herman

I have no idea why you keep asking me to rate this dealership. Your service is getting worse and worse as time goes on. dealership. Your service is getting worse and worse as time goes on. More

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used truck Mark Herman was great to work with in buying a used truck, very knowledgeable. Apple ford bent over backwards for me when buying my Ford F-250. Great Mark Herman was great to work with in buying a used truck, very knowledgeable. Apple ford bent over backwards for me when buying my Ford F-250. Great experience! More

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New f-150 Had a great experience buying our new supercrew F-150 , My wife and I felt we had gotten a good deal both on trade and new trucks. Mark Herman ( The G Had a great experience buying our new supercrew F-150 , My wife and I felt we had gotten a good deal both on trade and new trucks. Mark Herman ( The German) was very knowledgeable and helpful about the new Ford . Haven"t had the Truck in for service yet but hope the trend continues. Thanks Warren & Deb. More

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"CAR BUYING WITH A SMILE" As a female (65+) looking at new cars you are always a little hesitant about how you will be treated. Before going to dealerships I had done a lot of As a female (65+) looking at new cars you are always a little hesitant about how you will be treated. Before going to dealerships I had done a lot of homework trying to decide what cars I was interested in. At one dealership I experienced an aggressive female salesperson. At a 2nd dealership the salesperson was a younger man who really wasn't too interested about working with me. I drove down to Apple Ford in Shakopee and was greeted by Mark Herman. Luck was in my corner that afternoon! He treated me like an intelligent person who wanted to buy a specific car, not a customer he could convince to buy more than she wanted. He explained the different items that were standard and those that were included as upgrades on the Ford Escape that I wanted. Since it's a one price dealership, I didn't need to haggle over a price. I was given a fair price on my trade in and also received a promotional discount. When I walked out of the dealership that afternoon I knew that I would be back to purchase the car that I wanted. The reason I had no doubt in my mind was because of Mark Herman. He treated me like a friend instead of a customer. A friend is truthful, helpful and looks out for my best interest. Thanks so much Mark Herman for making my car buying a pleasant experience. More

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New Experience! I'm glad I experienced buying the 2015 Explorer Limited at Apple Ford in Shakopee. I did not realize buying a car required so much paperwork and sign I'm glad I experienced buying the 2015 Explorer Limited at Apple Ford in Shakopee. I did not realize buying a car required so much paperwork and signing my name so many times, or that I would give up an entire afternoon because of glitches in the process. However, my salesman was great from the test drive to installing the cross bars on the roof rack for me. He answered my questions and provided timely assistance even after I drove out of the dealership. I received excellent and friendly service from the finance, parts, body shop, and service departments, too. The receptionists/cashiers were also friendly and helpful. Thanks again Mark Herman. My brother, Michael Koehnen of Koehnen Garage of Shakopee recommended me to Shakopee Ford. Sheila Ryan More

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2015 Ford Escape Apple Ford Shakopee definitely has it down. They treat their customer's very well. All of the employees are friendly and welcoming. But, I would li Apple Ford Shakopee definitely has it down. They treat their customer's very well. All of the employees are friendly and welcoming. But, I would like to particularly praise our salesman Mark Herman. He made our search and purchase for a vehicle enjoyable and not stressful. Honestly, he wanted to make sure the cars we were looking at met our needs. We never felt rushed or pushed into a direction we did not want to go. All around if you want a hassle free experience I would strongly recommend this dealership. I love my new Ford Escape! Thank you Mark! Erica P -- Shakopee, MN More

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Apple Ford, Skakopee New school dealership, interested in repeat business, Very customer oriented. Knowledgeable salesperson and staff. Show floor and cleanliness second New school dealership, interested in repeat business, Very customer oriented. Knowledgeable salesperson and staff. Show floor and cleanliness second to none. Highly recommend to anyone! More

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New Car Lease Mark Herman and Steve Sether made my 2015 Ford Fusion Lease seamless! I am enjoying my new car! Kudos for GREAT Service! Best regards, Jim Gruver Mark Herman and Steve Sether made my 2015 Ford Fusion Lease seamless! I am enjoying my new car! Kudos for GREAT Service! Best regards, Jim Gruver More

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New car purchase Best experience I've buying a new car. You had the car I wanted in stock, which made the purchase easier. Great selection of cars I was interested in. Best experience I've buying a new car. You had the car I wanted in stock, which made the purchase easier. Great selection of cars I was interested in. Thanks Mark Herman. More

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Bought our 14th car from Apple Ford today - Thanks Mark for making it a nice experience - Had a great selection of cars - alot of financing options were presented to us - GREAT rebates / we used them all! for making it a nice experience - Had a great selection of cars - alot of financing options were presented to us - GREAT rebates / we used them all! Got a excellent value for our trade-in - We love our new Focus Thanks Mark for your help and patience. Thanks Dan Anderson for past purchases and an easy trade-in experience. We will be back for our 15th car! More

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