Brian Pelletier | Page 14
Service and Parts Director
Ferman BMW
31400 US Hwy 19 N
Palm Harbor, FL 34684
Dealership Experience
12 yrs
Industry Experience
45 yrs, 3 mos
135 Reviews
Write a Review135 Reviews of Brian Pelletier
June 18, 2018
Professional Service with Integrity Was looking to purchase a used BMW from an independentdealership and brought it to Ferman to check it out. Brian, the Service Manager and Kyle, the te Was looking to purchase a used BMW from an independentdealership and brought it to Ferman to check it out. Brian, the Service Manager and Kyle, the technician took incredibly good care of me. They treated me like I was a valued customer and did a very thorough job explaining everything. Phil, the Used Car Manager, also gave me useful information on what to look for and fair pricing ranges. They didn't have the vehicle I was interest,ed in but I would highly recommend them for anyone looking for an honest deal and true professionalism. More
Other Employees Tagged: Jamie Annese, Kyle Silcox , Phil Bennis
June 04, 2018
Great people!! Very happy with Ferman BMW, Only one problem and it is when it comes to CAR WASH. Must of the time is comes back dirty, and small scratches. It woul Very happy with Ferman BMW, Only one problem and it is when it comes to CAR WASH. Must of the time is comes back dirty, and small scratches. It would be nice if Ferman BMW would offer a detail. my overall experience is great. More
Other Employees Tagged: Nick Hawk, Jamie Annese, Karl Alvarez , Kenny Russell, Steven Venden
April 09, 2018
Good People, Good Service Over the last 10 years I've received nothing but excellent service. Over the years I have dealt with different people and always with excellent resul Over the last 10 years I've received nothing but excellent service. Over the years I have dealt with different people and always with excellent results. More
Other Employees Tagged: Gary Mack , Marc Youngsma
March 30, 2018
A Truly Exemplary Experience! I was welcomed as a Family member. No appointment No problem. There is a nail in the right front tire. I was advised very professionally that our BMW I was welcomed as a Family member. No appointment No problem. There is a nail in the right front tire. I was advised very professionally that our BMW is also due for scheduled services that are covered by warranty. The tire is not overpriced, so I decided to replace both front tires. At 37,000 miles rhey are borh almost due for replacement. Thank you to the entire Ferman BMW team! More
Other Employees Tagged: Nick Hawk, Jamie Annese, Kyle Silcox, Mary Keller, Gary Mack, Joe Cleaver, Karl Alvarez , Keegan Boylan, Jamie Byrd, Brian Gains, Sara Griffith, Brandy Kennedy, Darlene King, Alan Mazur, Paul Scaglione, Steven Venden, Jimmy Whaley, I interacted with all of the employees I checked off. Great experience!
December 31, 2017
Year end purchase Buying my new car from Ferman BMW was a pleasure! The Ferman staff was professional, ethical, customer focused with fair competitive pricing and trad Buying my new car from Ferman BMW was a pleasure! The Ferman staff was professional, ethical, customer focused with fair competitive pricing and trade-in values.. The car was delivered delivered by a personable BMW Genius who patiently explained all the new features. More
Other Employees Tagged: Bob Murray , Brian Gains, Bobby Haines, Adam Phelps, Alex Senko