Bill Cosenza | Page 14

very customer focused; great customer service; Ian is a great sales rep who took great care of us and made sure we bought exactly the car we wanted. great sales rep who took great care of us and made sure we bought exactly the car we wanted. More

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Otto’s BMW is the only dealer to purchase and service my car. Scott Gately has continuously been professional, knowledgeable, and no- pressure, just sincerely helpful with my search for the right car. I car. Scott Gately has continuously been professional, knowledgeable, and no- pressure, just sincerely helpful with my search for the right car. I service my BMW only at Ottos. Bill Consenza is the best in customer care in Otto’s service department. He honestly has your best interest as first priority. More

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It is always great working with Scott. In fact, this is our 4 BMW with Otto and Scott always taking care of us. In fact, this is our 4 BMW with Otto and Scott always taking care of us. More

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Always a great experience with Robert and the Otto’s team. He works tirelessly to make sure you get what you want. Knowledgeable, courteous, friendly, an all around great guy. This is my second and cert team. He works tirelessly to make sure you get what you want. Knowledgeable, courteous, friendly, an all around great guy. This is my second and certainly not last experience with Robert and the Otto’s team. More

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My service rep Bill Consenzo kept me informed and made recommendations about repairs based on my needs. I appreciate the technician videos, personal service and quality work! recommendations about repairs based on my needs. I appreciate the technician videos, personal service and quality work! More

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I purchased my third BMW from Otto's today! As usual, it was a great experience. My sales person was Ian Martin and he is a true professional. Ian made me feel very comfortable during the en As usual, it was a great experience. My sales person was Ian Martin and he is a true professional. Ian made me feel very comfortable during the entire experience and answered every question with patience. He knew everything about the car which made the decision process easy. I was also impressed by Noel Montesano, my financial service advisor. He explained everything well and made it simple and fast! Lastly - I have to say my service advisor, Bill Cosenza, is the best in the business. I trust him completely because he always takes care of me and makes sure I am happy with my service experience. I'm always happy with the service at Otto's! More

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Great service. ..Justice is a exceptional and talented sales professional, ask for his help with your BMW purchase. ..Justice is a exceptional and talented sales professional, ask for his help with your BMW purchase. More

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My relationship with Otto's started with Bill Cosenza when I needed tires on my first BMW. 4 BMWs later leased or purchased all at Otto's. The last 3 done with Ian Martin. I only ever want to deal with when I needed tires on my first BMW. 4 BMWs later leased or purchased all at Otto's. The last 3 done with Ian Martin. I only ever want to deal with Ian and Bill: they treat me me with great respect and care for my needs and wants. These 2 gentlemen are a true credit to Otto's BMW. More

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I love working with justice always goes the extra mile always takes care of us always takes care of us More

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I have been dealing with Otto’s BMW for over 10+yrs, But my experience with Scott Gately is a pleasure, he make the buying experience a complete joy!! Scott is the ultimate selling machine :). Thanks Scott! my experience with Scott Gately is a pleasure, he make the buying experience a complete joy!! Scott is the ultimate selling machine :). Thanks Scott!! until next time Thomas James More

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