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Wayne Matsinger
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Wayne Matsinger
BMW Client Advisor
BMW of West Chester (formerly Otto's BMW)
1275 Wilmington Pike
West Chester, PA 19382
17 Reviews
17 Reviews
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17 Reviews of Wayne Matsinger
May 16, 2024
Wayne walked with us through the lot, asking questions to help narrow down recommendations. Very professional and courteous. He picked out a few cars to test drive, and we ended up purchasing the first vehi help narrow down recommendations. Very professional and courteous. He picked out a few cars to test drive, and we ended up purchasing the first vehicle. He took us through the whole process and answered our questions. Wayne has set the bar for customer care! More
by wendyd.key
Verified CustomerOther Employees Tagged: Kevin Mahoney, Noel Montesano
Helpful 
March 27, 2024
We purchased a previously owned BMW, and it was a very good experience. We felt we got both a good value.and great service right from the start. Highly recommend this BMW dealership. good experience. We felt we got both a good value.and great service right from the start. Highly recommend this BMW dealership. More
by jfspadaford
January 22, 2024
Wayne was extremely informative and knowledgeable about all the features of my new BMW. He did not rush the process and took his time explaining every step in the buying process. He made the experience ver all the features of my new BMW. He did not rush the process and took his time explaining every step in the buying process. He made the experience very simple. Thank you, Wayne! More
by Jamie
December 08, 2023
Wayne is an absolute gem. Many, many car buying experiences over the years with many dealers and salespeople and Wayne was hands down my favorite. He’s incredibly genuine and Many, many car buying experiences over the years with many dealers and salespeople and Wayne was hands down my favorite. He’s incredibly genuine and makes you feel like his only goal is to help you through the process of finding the right car for you (regardless of whether or not he sells it.) Wayne is honest and helpful, extremely knowledgeable about the cars and happy to share real world experiences and advice. I would love nothing more than to buy all of may cars from Wayne in the future. He’s outstanding! More
by LindseyF
October 21, 2023
My experience was makes by exceptional service, professional staff, smooth process, and genuine care for customers. Highly recommend! professional staff, smooth process, and genuine care for customers. Highly recommend! More
by Isaías Lima
Other Employees Tagged: Chad Carey
October 10, 2023
I had the best experience buying from Mini in west Chester. Wayne is the best sales specialist I’ve ever dealt with in buying an automobile. He answered all my questions and trust me I had a lot. He w Chester. Wayne is the best sales specialist I’ve ever dealt with in buying an automobile. He answered all my questions and trust me I had a lot. He was very patient with me and making the right decision for me and my family. Wayne is a top-notch professional and I would highly recommend them to everyone. Financing was very stress-free and a great experience. Also when I took delivery of my vehicle, it was clean and look like it just rolled off the showroom floor. More
by timothykerver
Other Employees Tagged: John Keenan, Chad Carey
September 19, 2023
Wayne was amazing to work with and was very knowledgeable which helped my first BMW purchasing process be very smooth. He is incredibly friendly and kind, and really focuses on your best interest as a consum which helped my first BMW purchasing process be very smooth. He is incredibly friendly and kind, and really focuses on your best interest as a consumer! More
by sabrinalai8
Other Employees Tagged: Kevin Mahoney
August 14, 2023
I had a great experience purchasing my first BMW from Wayne Matsinger. He was very knowledgeable and professional. He made the process seamless and easy. I would highly recommend him. Thank you Wayne! Wayne Matsinger. He was very knowledgeable and professional. He made the process seamless and easy. I would highly recommend him. Thank you Wayne! More
by thoegel
Other Employees Tagged: Noel Montesano
December 31, 2022
What a Dealership should be, everyone is so nice and welcoming, great experience. Kyle (salesman) Wayne (car genius) were exceptional! welcoming, great experience. Kyle (salesman) Wayne (car genius) were exceptional! More
by wayne
Other Employees Tagged: Kyle Murphy
December 02, 2022
Otto’s BMW is the only dealer to purchase and service my car. Scott Gately has continuously been professional, knowledgeable, and no- pressure, just sincerely helpful with my search for the right car. I car. Scott Gately has continuously been professional, knowledgeable, and no- pressure, just sincerely helpful with my search for the right car. I service my BMW only at Ottos. Bill Consenza is the best in customer care in Otto’s service department. He honestly has your best interest as first priority. More
by Mary DellaMonico-Mitnick
Other Employees Tagged: Scott Gately, Bill Cosenza
