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QX 80 purchase - infiniti
We were greeted immediately and with professionalism when arriving at the dealership, our sales person Tom Cielecki was even there to greet us upon arrival. Tom and the staff were very attentive and treated as we were long time friends. Tom went out of his way to meet and exceed our expectation. Thank you to all the folks we dealt with.
Easiest Purchase Ever - Melanie97
This was my first vehicle purchase and it couldn't have been simpler. The team at HMP was organized and professional while maintaining a friendly and welcoming environment. I got everything I could have wanted and more for a great price.
No BS Dealer - JR Munro
When in to test drive New 2016 Malibu
2 hours later . Done Deal. Thanks Paul Rodriguez and finance team. Will recommend to anyone looking to buy. Well done. And thanks for a Great Car.
easy to deal with! - Shaun Illingworth
bernie bartz was great. really conscientious, followed up several times post sales to ensure all was good. Always open for calls if need be. Not your typical sales guy at all.
No Hassle Used Car Purchase - Aplus
No haggling pricing system was appreciated. I was not pressured to spend any more than I had budgeted for on a 2013 Equinox LT2 with very low mileage and in showroom condition.
Friendly service with excellent customer satisfaction - jpawis
Sales and Finance Department went above and beyond. Made me feel like I was at home. The salesman went out of his way to make sure I had everything covered on his day off even. Truly appreciate going the extra mile. Definitely will be staying with them for my next purchase.
Awesome and friendly experience - Adam
Tino was very professional, friendly and helpful, it was very easy to get the information I wanted and to get the deal that worked for both of us
Professional Service - Sally Blaney
I have purchased several vehicles from Mr. McLaughlin and am impressed with both his product knowledge and professionalism. It's is always a privilege working with him and I would not hesitate to recommmend him to anyone looking to purchase a quality new or used vehicle.
My new Buick Verano - Tony Blasioli
Had a First class experience dealing with David's Chevrolet. Felt like Rick was a straight shooter with me the whole time. He let me know right off the bat what kind of end of the year credits I was entitled to and gave me some options on how to finalize the purchase. It felt like it was a no dicker sticker. I had no need to shop around. First class all the way. Thanks again.
Always a great experience - Samuel Williams
whether it was buying a vehicle or getting it serviced, the people at Ernie Dean's have always looked after my family in a friendly and trust worthy way.
So helpful, great experience! - Dianne
I was helped by Gail, Beth and Pat. All three people made me feel important and were patient with all my questions. I got to test drive many vehicles so I felt confident in my final decision.
Excellent - Jason reagan12
I had a service issue with my new Cruze ( That i did not purchase from Mackenzie"s... Regrettably so...) I brought it in to the service department and was treated with at most respect and my issue was resolved in a respectful and timely manner, Would highly recommend this dealer for anything, From service to sales. The owner even had the time to speak to me personally, excellent experience.
Very Happy - Happytruckowner
Stopped in on Saturday morning to have a look around. We were given our space just to walk the lot and were not chased by sales people. When we cad decided on what we were interested in salesman was nor pushy and looked after everything we asked for ! He helped get us settled in to our new vehicle with ease. Thinking we will be there soon for our second purchase soon
Customer service out the door - Emboom
excellent customer service from my sales rep Randy Louwagie who spent time while I took my time deciding on one of the biggest purchases of my life. He Anwsered all my questions truthfully and steared me in the right direction. A year later I still love my Malibu. The service area has gone above and beyond. My extended warranty aloud me to get free oil changes and they call me and email me when it's about that time. My car wash is always squeaky clean. Big thanks to Andre Pelletier and Ron Harris for taking good care of my car!
Car troubles while out of town - Msg
I am from Peterborough and was driving my daughter back to Guelph on a Sunday evening. My car started to stall on the 401. I stayed the night in Guelph hoping that someone could help me the next day. The first dealership I phoned after I told them about being out of town said they couldn't help me. When I phoned Robinson Buick even though they were busy the service department said to bring it in as soon as I could. I was on the road within two hours. I appreciate that they took the time to listen and helped me get home. Thank you. Excellent service. This is why I will continue to buy GM cars because of the amazing service you get even when you are out of town.
Excellent service #1 - Tony cadillac
2nd time I used applewood the service Just got better have a great breakfast While I was waiting car was washed and dried
Staff was very friendly atmosphere at the place was awesome
Buying a new truck - Mike
I was pleased with the service and timely replies when requesting info about the truck.
I sat down with moe and he showed me everything I needed to know and extras I didn't know were included.
Pick up day went smooth and withing minutes I was on the road with a smile in my new vehicle
New Cruze diesel - Bermat
I began looking for a new car by going into every car dealership in town, including both Chevrolet dealerships. The service that I received at Dan Courville was unlike anywhere else, including the other Chevrolet dealer. I emailed the dealership asking for some quotes and Johnathan Duqette quickly got back to me. He, along with the rest of the team at Dan Courville made my entire experience very enjoyable and stress free. I would definitely recommend this dealership to anyone looking for a new car.
Very helpful - Stephen Potter
I bought a new suv here and unfortunately it's a bit of a lemon, having said that the dealer has been very patient and gone above and beyond to try and make it right. I have been to a few dealers in the kw area but this dealer would be worth your drive for sales and service.
A verp pleasurable shopping experience - Sparky 6996
My wife and I were shoping for another vehicle and came across one we liked at Mike Jackson GM.. After initial enquires about it with Mike Fiske online,, we arranged to look at it and test drive it.. We were met there by a very friendly and courteous sales staff, and had a test drive.. There was no pressure of any sort, ever, and we dealt with Ryan, the sales manager himself,and with other young sales people as well.. All questions we had were answered, ..Very knowledgable people there.. The atmosphere was very relaxed, .. We spent 4 hours there,getting to know a little about the staff and vice versa and concluded a deal on the vehicle we had looked at..Not once did we feel pressured or rushed to get out of there.. This is the best GM dealership I've ever encountered and I've encountered a few in my day....we would definitely reccommend them to anyone looking to purchase a new or used GM vehicle....Will definitely go back when we need to upgrade...
Fast and Friendly - Rileydog
Always fast friendly and accommodating..for some reason, the car wash does a better job than many of the paid drive-thru washes out there.
Great team - ric
It has bern almost 2 years now when i Purchased my new gmc 2500 diesel there. I serviced it there and never had an issue. Always received top notch service.
phenomenal - jodoinj
Great service and they always find the problem. quick to schedule appointments and always sends out reminders of services due. i reccommend seaway gm for car problems
New/Used Purchase surprise - TheDuke
My wife and I had purchased all of our new/used vehicles from Tom Smiths. Everytime we were always treated very well. Including when we just purchased a 2011 Equinox LT. The salesperson was easy to talk to and made my wife feel very comfortable. My wife does not normally talk to someone, she does not know, for something like this. (always Nervous) But the salesperson made her so comfortable, to my amazement, she went to talk to him, without me, first time ever!! Anyways, my wife loves the vehicle! Within the first month I had brought the vehicle back to the dealership to have something looked at. They immediately took care of it and said everything else was fine, with the vehicle. By the third month I took HER vehicle, to get an oil change (to synthetic), before winter. It did not need an oil change but I prefer synthetic She had only driven it, in town, not many Km put on it. This is where I was surprised, the company whom did the oil change, informed me that the alignment was off(rear) and the front tire had a wear on the one side of the tire. So it looked like the weared tire was taken from the back and put onto the front, so it would have not been seen. I went back to the dealership, to inquire. I spoke to the head of sales and then to service and they could not explain it but they were willing to do an alignment, at a cost. I figured, from past experience at this dealership, that some sort of explanation or assistance would be offered, but no. I never thought this would happen, here, but it did. I thought a certified vehicle had to be checked for alignment, with all other checks, but I am not a mechanic and I was wrong, I guess. So anyways make sure to ask before you purchase, just to be safe. My wife still loves the vehicle but for now, until we can afford it, she is driving extra cautiously, until we can buy new tires and get an alignment. The team there are great but I cannot figure out why something like this could happen. It is stressing and upsetting.
This is not a full complaint but just a heads-up to other customers.
Excellent service - Brandon scott
Purchased my second vehicle from William and was very satisfied with him and the entire sales team. All of my questions were answered and they made the whole process quick.
I would recommend disbrow to anyone and I'll be back the next time I'm looking to buy another car
Exceptional knowledge, persistance and customer service - Peter maher
After discouraging performances with dealers in 2 counties I made a point to travel extra distance while in Sarnia to try these guys out.
My daughter referred me and she travels from Midland to Wallaceburg to do so. We are from Wiarton , neither of us,around the corner.
From the time we walked up to the service desk to the time we drove away, the whole interaction was professional, personable, friendly and knowledgeable.
The communication during the frustrating problem my vehicle presented was outstanding. As a customer without history in the dealership, I felt important and that my business was valued regardless of the fact my truck was a 2008.
Some corrective work to shoddy work by another dealership will be done later and we will drive the 3 1/2 hours because they are worth it!
When we buy another vehicle, the same will apply.
Thanks Brian to you and your gang. It doesn't't get any better.
If Riverview were to expand operations I would suggest they become a GM dealer training centre...
Peter and Lisa Maher
Excellent Customer Service - Kailey Gomez
Had a great experience with Peter from used sales! Unlike other dealerships, Peter provided high quality and personalized service, didn't pressure me into buying and was extremely helpful. Following my purchase I ran into an issue with programming my Bluetooth system. I told Peter of the issue and after a bit of trouble shooting and persistence he solved the problem (which even the service department couldn't fix for me). Based on my positive experience with Peter, I will be referring others directly to him.
Fast and thorough - Albert
Just leased a vehicle from Frost. Brian was excellent. He asked questions so he ciuld understand our need, and then gave us the options that best suited us. His knowledge and helpful advice helped us to make the right decisions. Would recommend him to everyone.
Great experience - Scoho70
Always greeted with a smile from Moira! Accommodated me with a very last min oil change and service before a family trip with my truck. Washed cleaned and delivered to my house when they were done.
Fantastic Experience - Highly Recommended - Meema
The staff at Lakeside worked very hard to find me the perfect vehicle at the perfect price! Thank you Tori, Joe and Julie, I love my new Envision!
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