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Quick Turnaround - Ryan Butcher
Happy that Tom was able to get the car earlier for me. Would recommend seeing Tom for your new vehicle. He will make sure that everything is on time and ready to go on your schedule.
Cathy Gray is awesome!☀️ - Lee-Ann
We will be back to see Cathy Gray @ HMP Ltd. When the time comes for our next vehicle purchase for sure! Cathy was very professional, and we had some good laughs while going thorough the process. The day we purchased our car it was miserable outside cold & rainy but that didn't stop Cathy she was right out there in the rain offering her help! We really appreciate everything you did for us Cathy and we will recommend you to anyone that is looking to purchase a vehicle! Thanks again??Gord & Lee-Ann Lang
Great Experience. - Tyler11
We had some very specific details that we were looking for in our new GMC Terrain. Craig was able to get everything we wanted and get it to fit our budget. Great sales person to work with. I am the third person in my family to buy from him and I would recommend everyone to go see him.
First New vehicle, Best experience - JessieN13
This was my first big purchase and my first New vehicle and its was an amazing experience. I will do business with them in the future there's is no doubt.!! My sales guy Adam was unbelievably helpful and with out his guidance and help I wouldn't have this gorgeous Truck in my drive way.
New Roads Rocks!! - Stuart Clelland
Love this dealership-#1! Friendly staff, great service and parts. Awesome business managers and of course the best car salesman in the business Stef Zangari!
Purchasing a new vehicle - Dan Deshevy
We had a certain vehicle in mind when we decided to trade our 2011 Yukon. James knew exactly what we were looking for and delivered exceptional service. I highly recommend James Goudreau to anyone shopping for a new or used vehicle. His experience and knowledge is second to none.
Bought and service my truck here - Midnight edition diesel
Only problem with this dealership is that I live 50km away from it. Even though it's far for me, I make the effort to commute there because the whole dealership from sales to service has been outstanding. Been to others but this one is the best. In and out quick and no details ever forgotten.
Jacqueline was fair and honest - Firemandan774
I would reccomend buying a vehicle from Jacqueline. The day we met was her first day and she made every effort, despite her lack of experience with the dealership workings, to assist me . She worked diligently to find me the vehicle I wanted and got me the best deal possible. Truly a hard worker and committed to the customer.
Happy new truck owner! - Cleat17
I just purchased my 3rd truck from Lindsey and the staff at Greavette's and it was a pleasure as always! Such an easy and stress-free transaction. I would highly recommend them to anyone looking for a new vehicle! Chris and the service staff have also been kind and quick to help when needed. Thank you for going above and beyond!
New Cruze diesel - Bermat
I began looking for a new car by going into every car dealership in town, including both Chevrolet dealerships. The service that I received at Dan Courville was unlike anywhere else, including the other Chevrolet dealer. I emailed the dealership asking for some quotes and Johnathan Duqette quickly got back to me. He, along with the rest of the team at Dan Courville made my entire experience very enjoyable and stress free. I would definitely recommend this dealership to anyone looking for a new car.
My new Buick Verano - Tony Blasioli
Had a First class experience dealing with David's Chevrolet. Felt like Rick was a straight shooter with me the whole time. He let me know right off the bat what kind of end of the year credits I was entitled to and gave me some options on how to finalize the purchase. It felt like it was a no dicker sticker. I had no need to shop around. First class all the way. Thanks again.
So helpful, great experience! - Dianne
I was helped by Gail, Beth and Pat. All three people made me feel important and were patient with all my questions. I got to test drive many vehicles so I felt confident in my final decision.
Excellent - Jason reagan12
I had a service issue with my new Cruze ( That i did not purchase from Mackenzie"s... Regrettably so...) I brought it in to the service department and was treated with at most respect and my issue was resolved in a respectful and timely manner, Would highly recommend this dealer for anything, From service to sales. The owner even had the time to speak to me personally, excellent experience.
2017 Chevy Silverado - Als Chevy
Just purchased a 2017 Silverado from Madsen GM. John Dan and Calvin were great to work with and quick to respond to any questions I had.
Customer service out the door - Emboom
excellent customer service from my sales rep Randy Louwagie who spent time while I took my time deciding on one of the biggest purchases of my life. He Anwsered all my questions truthfully and steared me in the right direction. A year later I still love my Malibu. The service area has gone above and beyond. My extended warranty aloud me to get free oil changes and they call me and email me when it's about that time. My car wash is always squeaky clean. Big thanks to Andre Pelletier and Ron Harris for taking good care of my car!
Car troubles while out of town - Msg
I am from Peterborough and was driving my daughter back to Guelph on a Sunday evening. My car started to stall on the 401. I stayed the night in Guelph hoping that someone could help me the next day. The first dealership I phoned after I told them about being out of town said they couldn't help me. When I phoned Robinson Buick even though they were busy the service department said to bring it in as soon as I could. I was on the road within two hours. I appreciate that they took the time to listen and helped me get home. Thank you. Excellent service. This is why I will continue to buy GM cars because of the amazing service you get even when you are out of town.
Impeccable service - Doris
Just got back from the dealership. Had to have my screen changed on my infotainment system. With Rick Viola at the wheel, I was in and out in a very suitable time frame. This guy is incredible. Both him and Kevin know how to give clients excellent service. The dealership is fantastic. Everyone knows the clients by name. I love coming here. If you are reading this and considering buying a car from Applewood, call on Rick Viola. Tell him Doris sent you. It will be the most amazing experience you've ever had.
Best Ever - Eleanor
My Salesman was Doug Bennett. I found Doug to be very professional, knowledgable and as I am a senior very kind and patient guiding me through all the paper work and all the intricacies of my new Encore.
Fair & Honest - Leslie
I had a frustrating experience with the "service engine light" coming on & off repeatedly on my car. It was frustrating because when the service light was on, I would make an appointment, and when I would bring my car in the service light would be off! Besides the service engine light flashing on and off, I knew something was wrong with my car with the way it felt and sounded at times when I was driving. However, it was difficult for the staff to diagnose the problem in my car when the service engine light was not on, so several times I brought my car in with no resolution at the end of the appointment. I was definitely frustrated, and I am sure Jeremy (Service Advisor) knew it. The reason I am writing this positive review is the way I was treated - very professional, honest, and fair - even when I was expressing my unhappiness. Jeremy made sure I was not charged anything for the visits that did not result in solving the problem. I was not charged for the time the team spent time trying to diagnose my car, including keeping it overnight to do a cold start, and taking it for drives around the neighbourhood. Of course there is a happy ending to this story and the problem was eventually solved, and Jeremy was kind enough to apply a discount to the repairs, which did help offset the inconvenience of multiple visits. A car is just a machine, and sometimes machines need repairs. I appreciate that Jeremy was honest when they were not 100% sure what repair was needed, because I can imagine that some mechanics may suggest "possible" solutions, causing the customer to pay for repairs that may not even be necessary. Thank you again for your patience and fairness when dealing with a frustrated customer!
Oil change :) - Kristen03
Came in to get an oil change today , the service people were so happy. Helpful and gave me a free oil change. As it was an offer till March 13. I was happy. I'm so glad I went here when it was time to purchase my vehicle. and dealt with a great salesman Trevor, and he helped me find my SUV!! Definitely recommend Myers in the palladium auto park in Kanata :) and Trevor.!!
Cooperative - corvette2006
Can do attitude, very friendly staff. Willing to bend to get the job done .They take an interest in you as a person. Not only in your vehicle.
New/Used Purchase surprise - TheDuke
My wife and I had purchased all of our new/used vehicles from Tom Smiths. Everytime we were always treated very well. Including when we just purchased a 2011 Equinox LT. The salesperson was easy to talk to and made my wife feel very comfortable. My wife does not normally talk to someone, she does not know, for something like this. (always Nervous) But the salesperson made her so comfortable, to my amazement, she went to talk to him, without me, first time ever!! Anyways, my wife loves the vehicle! Within the first month I had brought the vehicle back to the dealership to have something looked at. They immediately took care of it and said everything else was fine, with the vehicle. By the third month I took HER vehicle, to get an oil change (to synthetic), before winter. It did not need an oil change but I prefer synthetic She had only driven it, in town, not many Km put on it. This is where I was surprised, the company whom did the oil change, informed me that the alignment was off(rear) and the front tire had a wear on the one side of the tire. So it looked like the weared tire was taken from the back and put onto the front, so it would have not been seen. I went back to the dealership, to inquire. I spoke to the head of sales and then to service and they could not explain it but they were willing to do an alignment, at a cost. I figured, from past experience at this dealership, that some sort of explanation or assistance would be offered, but no. I never thought this would happen, here, but it did. I thought a certified vehicle had to be checked for alignment, with all other checks, but I am not a mechanic and I was wrong, I guess. So anyways make sure to ask before you purchase, just to be safe. My wife still loves the vehicle but for now, until we can afford it, she is driving extra cautiously, until we can buy new tires and get an alignment. The team there are great but I cannot figure out why something like this could happen. It is stressing and upsetting.
This is not a full complaint but just a heads-up to other customers.
Excellent service - Brandon scott
Purchased my second vehicle from William and was very satisfied with him and the entire sales team. All of my questions were answered and they made the whole process quick.
I would recommend disbrow to anyone and I'll be back the next time I'm looking to buy another car
Great people amazing service - Alangwyther
Ian made buying my new car from start to finish a no pressure comfortable experience. He took his time showing me all the options available for me helping me to make the best decision for my new car. He was so knowledgeable and very friendly. I would go back and send all family and friends to see him in the future for their new cars. Overall a wonderful experience.
Disrespectful and depressing ordeal. - Boilermaker
10+ year customer, 2 brand new cars bought and serviced almost exclusively here at Mike Jackson GM. Until a few weeks ago when I found out through a GM customer care process(2 week process) that Mike Jackson GM had no allocation for my special new car order(1of50 Camaro ZL1)(Canada). They held my $2000 deposit for 8 months and lied to me along the way, assuring me with handshake from owners family assist general manager (Ryan Jackson) and salesperson(Brad Allen) that they had secured my vehicle allocation, in which they did not. Finding out this way, having a hard time getting my refund back, and salesperson Brad Allen telling me I can't even get a discount on the next model year leaves me walking away from this dealership.
General sales manager(Gren Callan) was useless.. The reason for my loyalty for so long was due to the quality repairs from the mechanics in the shop.
All in all...Do not trust a handshake from this dealership. Get everything in writing, and keep a backup plan in place.
Exceptional knowledge, persistance and customer service - Peter maher
After discouraging performances with dealers in 2 counties I made a point to travel extra distance while in Sarnia to try these guys out.
My daughter referred me and she travels from Midland to Wallaceburg to do so. We are from Wiarton , neither of us,around the corner.
From the time we walked up to the service desk to the time we drove away, the whole interaction was professional, personable, friendly and knowledgeable.
The communication during the frustrating problem my vehicle presented was outstanding. As a customer without history in the dealership, I felt important and that my business was valued regardless of the fact my truck was a 2008.
Some corrective work to shoddy work by another dealership will be done later and we will drive the 3 1/2 hours because they are worth it!
When we buy another vehicle, the same will apply.
Thanks Brian to you and your gang. It doesn't't get any better.
If Riverview were to expand operations I would suggest they become a GM dealer training centre...
Peter and Lisa Maher
Professional and friendly service. - Alan Barnes
Sara Jobb was exceptional and made the experience stress free.
I would highly recommended Sara at VanDusen Chevrolet to anyone thinking about purchasing a vehicle.
Worst decision - Danman993
I got a used car about six months ago nothing but problem do to service department not know how to fix vehicles would never let them work on any car I have spent close to 4000 on repair bills to get the car right and it still isn't also talked to the previous owner who owned the car said those were the issues he had when he took it in so that says they don't fix there used cars they just pawn them off on people and hope they come back to get service work done and make more money
I highly recommend never buying a used car from here
New vehicle purchase. - Scoho70
Darcy McGee is terrific. As is the whole McGee team. It's great to go into a dealership and not be a number. I can't say enough about how much this dealership cares about it's clients.
Gas leak in a new Silverado, they could not find the reason - Safetyguy
Gas fumes were so bad in the cab, you could smell it from a distance, Service claimed they could smell it but could not find the leak, they had it for a day. they wanted to book another appointment, Took the truck to a different Chevy Dealership, . The other dealership offered a rental for my families safety while they looked for and corrected the problem, no such offer from Ernie Dean Service dept. said the truck was safe to drive with the gas smell, even when they did not know the cause. Other dealership (Royal in Orangeville) said the issue was communicated to all dealerships by a GM Bulletin of a High Pressure Fuel pump issue.
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