"Just take it form me and everybody else. Bad sales service. Hidden fees.over changes on anything possible. Service centre sells you on stuff you don’t need. They put none synthetic oil in my Kia Stinger when the owner manual say synthetic only. Needed a new tire and put on a different one and played if off like it’s no big deal. Put a paint protection on my car and damage the air vent and the next day woke up to rain and white streaks every where did not do door jams on truck.the service department told me that my car did not require synthetic oil due to the fact that my car was not a turbo car. I said really all Kia Stingers are turbo charged. "

"We have 'emigrated' from the mainland ( Greater Vancouver) to Vancouver Island in 2015 so transferred service to Harris Kia in Nanaimo. We have been so impressed by Kolbi and Doug the driver! Kolbi is prompt, knowledgeable, efficient and fast in getting us checked in for our service appointments. The duration of appointments has always been as she has estimated. Doug the driver is personable, has a great sense of humour and is always upbeat. The last few times we have been shuttled to our destination in the Kia Soul electric - Doug is knowledgeable about the vehicle. We are seriously considering another e-Kia when its time to replace our existing Soul. Overall an excellent customer experience! "