"24 month warranty check, winter tires and oil change. Extremely fast and efficient service. Then I read my invoice when I got home. My summer tires are in storage and the invoice says they can’t be removed from storage until next season. I need them back on my vehicle by the end of December as I will be heading south for the winter. I didn’t consider this issue because on my last trip south before the pandemic on 17 December, 2019 Southbank removed my winter tires and installed my stored summer tires for my trip south. This is an issue that must be resolved because I won’t be driving south on winter tires. Your assistance in ensuring I have my summer tires before the end of December will be greatly appreciated. "
"Service was good. Great customer service, very courteous. Representative explained service so that I could understand "