80 Alberta Jeep Service Centres

Service staff are amazingly good, timely, thorough - Lrgust

Service staff are amazingly good, timely, thorough respectful of our needs and go the extra mile! Just great!

Very efficient fast service staff in service very - dmcgill225

Very efficient fast service staff in service very friendly and knowledgeable great to deal witj

My dealing with your dealership yesterday was very good . - vic.belisle

My dealing with your dealership yesterday was very good . Meghan was very pleasant to deal with .

I always have a great experience when I bring my truck in - Melissasmith1314

I always have a great experience when I bring my truck in to your shop, and my truck is always clean when I get it back! Well done Crosstown!

From the moment I arrived, the staff was professional, - dpcane

From the moment I arrived, the staff was professional, courteous, and incredibly efficient. The service advisors took the time to explain what my vehicle needed, and there were no surprise charges—just honest, transparent care.

Outstanding Customer Service From the moment we - erwin

Outstanding Customer Service From the moment we entered the service building for our oil change, Rachel greeted us with a warm and welcoming smile that immediately made us feel valued. She went above and beyond by offering additional services to ensure our vehicle was in great condition, showing genuine care for our safety and satisfaction. Her professionalism, friendliness, and attention to detail truly set her apart. It’s clear she takes pride in her work and in helping customers, and because of her exceptional service, we look forward to coming back to the shop. Thank you, Rachel Calmers!

Very efficient, friendly good service. - JUDY

Very efficient, friendly good service. Always pleasant and curtious Nothing but good service. Knowledgable and helpful

Good customer service! - Anne Abcede

Good customer service! Very friendly staff and accommodating! They will give you all the best for their service!

Clinton was lovely. - Christine B

Clinton was lovely. He kept us informed about issues that needed attention and explained what the mechanics recommended in detail. Easy experience.

Excellent service staff especially Monica Munro. - Rgrahamharris

Excellent service staff especially Monica Munro. Excellent info and advice from shop foreman Great expertise on the 2015 ram power wagon

Excellent service to change tires and fix a leaking - aaron.bomback

Excellent service to change tires and fix a leaking grommet in jeep grand Cherokee L.

Never had an issue and I am into my 3rd 1500 limited - Love Ram

Never had an issue and I am into my 3rd 1500 limited since 2019. Great Finance with Dave and the Service Department has never disappointed. Needed little warranty work, but was always fixed right the first time. Always customer orientated. Even when I drop by unexpectedly, no issues getting assistance

Had a drive through oil change. - starley

Had a drive through oil change. Quick easy and efficient. Tire pressure lights are all off.

I recently had my Jeep serviced at Big4 Motors and had an - Robert62

I recently had my Jeep serviced at Big4 Motors and had an absolutely amazing experience! From start to finish, everything was smooth and professional. My service advisor Raj was fantastic. He was incredibly knowledgeable, friendly, and took the time to clearly explain everything my Jeep needed. Raj kept me updated throughout the process and made sure I understood all the recommendations without any pressure. It's rare to find such excellent customer service these days, and Raj truly went above and beyond. The work on my Jeep was completed efficiently and accurately. I drove away feeling confident and happy with the service. I highly recommend Big4 Motors, and definitely ask for Raj!

Poor service - Unsatisfied customer

I have been a loyal customer of this dealership since the early 90’s. Since the new ownership, it’s apparent they do not believe in customer service. I had an issue with my Ram and I told them what I thought the issue was. That was totally ignored, they had the truck for 60 days and charged me $2800 for what should have been an obvious warranty power train claim. On top of that, I paid an additional $300 to have it towed to the dealership I was loyal to and they didn’t provide a loaner vehicle for the first two weeks so I had to pay almost $1400 for a rental vehicle. I’d advise anyone to stay away from this dealership!

Several days ago I was travelling from the BC Cariboo to... - Lillian

Several days ago I was travelling from the BC Cariboo to pick up a puppy at Edmonton Airport. When I stopped in Hinton for lunch noticed a strange drip under my car. I called Big Rock Chrysler afraid that I would be stuck on the road with my new puppy. Nikita the friendly receptionist got me booked in right away. In a few minutes she was back to tell me that Ken the mechanic had found the source of the leak and I was ready to go. The service as efficient and COMPLIMENTARY. THANK YOU so much, Nikita, Ken and the Big Rock Chrysler leadership. Lillian

A big shout out to Sylvia as she made her effort to find... - Joy Dela Cruz

A big shout out to Sylvia as she made her effort to find the part that I need for my truck. very nice customer service between the parts and service department, big thumbs up. thank you 👍👍👍🙏🙏🙏

Extremely poor service /never at any dealership have I - 1947 Jeep

Extremely poor service /never at any dealership have I ever bin so disrespected service manger does not care about customers and is rude if you want a good experience with purchasing and have a vehicle serviced SHOP ANYWHERE BUT THIS PLACE.

Friendly fast service with great customer service skills, - Mare

Friendly fast service with great customer service skills, helpful, and very knowledgeable too. Thanks so much.

Incredible service - Matt Sellers

The service is incredible. I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.

Terrible Service - Incomplete Repairs - Voided Warranty - TheDirtyFresh

After spending 3 months attempting to repair my vehicle they returned it without connecting a coolant line to my engine, which overheated on the highway. I informed them afterwards it began burning oil, they blamed me and proceeded to make up excuses to why my engine had been damaged. Steer clear of them and their incompetent techs.

I recently had my truck detailed . - Gerry Siewert

I recently had my truck detailed . I am not sure who their detailer is but excellent job. I sure will return

The service team here is simply amazing! - slaintemhath77

The service team here is simply amazing!! My truck broke down on the way to Banff and called a few dealers in Canmore before finding this gem of a dealership. They quickly helped me organize everything and did the repairs quickly so I could get back on the road. What a fantastic place with wonderful staff! When I am ready for an upgrade I think I'm going to be looking at a Ram!!

Very impressed - sharon.l.stolz

Over the top service I received from the service manager when I arrived with a wiper problem. Issue solved quickly with professional and caring attitude.

Owning two dodge/Chrysler vehicles, I find myself in the - Too many questions on this review

Owning two dodge/Chrysler vehicles, I find myself in the dealership often. Found the small town service miles above the shuffle of the city. Doug in parts always goes over and above for me, if he can't find what I need, he knows who can. Thank-you, Doug. Brett in the shop explains things to me plainly, which I appreciate. As a woman, I find that not all shops treat me this way. Thank-you, Brett.

A+++ Service - JeepGirl

Always a pleasure dealing with the service crew at Cold Lake Chrysler . Appointment booking is made easy to accommodate the customers schedule , shuttle available to deliver you to where you need to be when there is work being done to your vehicle . Professional and friendly staff to deal with . Keep up the great work Cold Lake Chrysler .