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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.6
2,419 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 640 service reviews

June 02, 2026

Vanessa is the Service Department was excellent to deal with. She returned my calls within a few minutes if she was not available. The time it took to service my vehicle was in the timeframe I was told. More

by bjok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vannessa Williams
Jun 04, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your positive experience with Vanessa at our Service Department! We are delighted to hear that she provided excellent communication and efficient service for your vehicle. We look forward to welcoming you back for future service and ensuring that Vanessa will continue to exceed your expectations.

May 20, 2026

Awesome service they took care of my car right away and treated me very well! More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Graves
May 23, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We strive to provide outstanding service and are glad we could meet your expectations. We look forward to serving you again in the future! #excellentcustomerservice #grateful

May 20, 2026

Very knowledgeable staff, thank you for your service, would definitely recommend crosstown dodge for business More

by wcardinal2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vannessa Williams
May 23, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for your kind words and recommendation! We take pride in having knowledgeable staff and providing excellent service. It was a pleasure serving you and we look forward to having you as a satisfied customer in the future.

May 19, 2026

They are always looking out for my needs as a customer and have always been transparent about my service needs on my units. More

by joel.murillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Lalonde, Kelsey Leis, Scott Murray, Jennifer Taylor, Monica Gora, Angela Smith, Emre Kahraman, Vannessa Williams
May 23, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We take pride in providing transparent and attentive service to all of our customers, and we are glad that we have met your needs. Your satisfaction is our top priority.

May 15, 2026

I go to Crosstown for all my car needs. The service is great, prices are more than reasonable and the people are awesome. Thanks Angi for always looking after me so well! More

by Dmg555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Smith
May 22, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for your kind words, we truly appreciate your loyalty and support. We'll continue to provide top-notch service and affordable prices for all your vehicle needs. Thank you for choosing Crosstown!

May 15, 2026

Peofessional staff they know what they are doing. They always assist my needs. Teliable shop More

by Abbygalealiyah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vannessa Williams
May 22, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We pride ourselves on our knowledgeable and attentive staff who are always here to assist with any of your needs. Our shop is dedicated to reliability and we're glad to have exceeded your expectations!

May 15, 2026

Crosstown Service has maintained their high standard of service. We are return customers and will continue. Emre our service advisor this time around offered the excellent service and communications we ha More

by MarknPatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emre Kahraman
May 22, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! We are thrilled to hear that Emre provided excellent service and communication for you. Your continued support as a return customer means the world to us. Thank you for choosing Crosstown Service!

May 12, 2026

When I was there to get service done to my truck they exceptional at service More

by dorygladue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Caldwell
May 21, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for the positive review! We're thrilled to hear that our team provided exceptional service for your truck. We strive to make every customer experience a great one. See you again soon!

May 07, 2026

I’ve been experiencing some issues with my truck, including problems with the heating coil and other maintenance concerns. Vanessa was extremely helpful throughout the process and handled everything More

by vikas.11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vannessa Williams
May 20, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

We are delighted to hear about your positive experience with Vanessa! Our team strives to provide exceptional service and we are happy that she took great care of you and your vehicle. Thank you for choosing our business and we look forward to serving you again in the future.

May 02, 2026

Very professional, helpful, courteous. Understood the work I requested and completed in a timely manner More

by renrohmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emre Kahraman, Chad Graves
May 20, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that our team provided excellent service and exceeded your expectations. We pride ourselves on understanding our clients' needs and delivering timely results. Looking forward to working with you again in the future!

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