Great West Chrysler Jeep Dodge - Service Center

Megan (service desk), Robert (service advisor) and Jorge (vehicle technician), exceptional & professional service from them. (vehicle technician), exceptional & professional service from them. More

This is a follow up review from a previous review dated February 4, 2024. The complainant received an email from the new General Manager Rob Bertschi at GWC. Rob investigated the complaint from October 1 February 4, 2024. The complainant received an email from the new General Manager Rob Bertschi at GWC. Rob investigated the complaint from October 16, 2023, as per the review dated February 4, 2024. David Elgie then connected with the complainant via telephone to resolve the concerns. Rob compensated the 2 shifts the complainant could not book at work due to having to return the vehicle to GWC, and for the appointment at Leduc Chrysler. Rob has righted a wrong that occurred before his time at GWC. Thank you, Rob! More

Had leaks on my car, and I told them where it was leaking from and they fixed other things instead of the one I told them about. Cost me over 1200$ and my car is leaking all over the place. from and they fixed other things instead of the one I told them about. Cost me over 1200$ and my car is leaking all over the place. More

Reps were friendly and helpful. Service and care were timely and I appreciate that. I especially appreciated the Uber service provided to and from my destination while my vehicle wa Service and care were timely and I appreciate that. I especially appreciated the Uber service provided to and from my destination while my vehicle was in service . Thank you! More

great west chrysler is where i take my car every time, great service and great people great service and great people More

fast and quality oil change service, staff is friendly and helpful. Good overall experience for me. and helpful. Good overall experience for me. More

Really like the good service and knowledgeable staff at Great West Chrysler keep up the great work Great West Chrysler keep up the great work More

Not happy at all. My truck has transmission issues. Brought to your dealership. Have warranty. You found the problem and told me it’s going to be step by step procedur My truck has transmission issues. Brought to your dealership. Have warranty. You found the problem and told me it’s going to be step by step procedures to fix problem. Done first one got back my truck. Then same problem now service advisor and shop foreman told me take truck where I bought. I thought if you have warranty you can take any dodge dealer for fix the vehicle. I been told they can’t do nothing about it. So be a professional and work with customers More

Worst service ever. Had my vehicle in twice & paid both times and they fixed nothing. Finally I was told it was something else- a third thing but they needed a part so t Had my vehicle in twice & paid both times and they fixed nothing. Finally I was told it was something else- a third thing but they needed a part so they ordered it and told me they would phone me when it came in. That was 7 months ago. So I phoned the service manager and left a message twice and no response. Now that’s NOT service. More

Great service, in and out in 15 min. Booked next spot quickly, friendly service both advisors and mechanics Booked next spot quickly, friendly service both advisors and mechanics More