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Great West Chrysler Jeep Dodge - Service Center

Edmonton, AB

3.9
64 Reviews

64 Reviews of Great West Chrysler Jeep Dodge - Service Center

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November 25, 2021

"Great staff both sales finance and shop everyone does top..."

- Mike

Great staff both sales finance and shop everyone does top knotch work I would recommend anyone looking to buy a new vehicle from the team thx mike.

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Overall Experience
Recommend Dealer
Yes
Nov 25, 2021 -

Mike responded

Hi i would recommend anyone looking for a new vehicle to buy from great west Chrysler great team of people .

Nov 26, 2021 -

Great West Chrysler Jeep Dodge responded

Hello Mike. Thank you for both taking your time to leave us this great review, and for the recommendation! We are happy that our team were able to assist you. Please don't hesitate to ask if we can help with anything else!

November 17, 2021

"Josh has great customer service skills! I highly..."

- Lisa

Josh has great customer service skills! I highly recommend him! He provided assistance in finding a vehicle as well as finding necessary car parts months after.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
November 08, 2021

"Very pleased, Andy Savoury in Sales and Your Warranty..."

- Rick and Sandy

Very pleased, Andy Savoury in Sales and Your Warranty Manager were so friendly and quick to understand our Dilemma and expedite the repair of the issue with my Security System! All working perfectly now and we have peace of mind again! Still really enjoying our new Pacifica, your Staff is first class and a very friendly Dealership!

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Recommend Dealer
Yes
Employees Worked With
Nov 08, 2021 -

Great West Chrysler Jeep Dodge responded

Rick and Sandy, thanks for coming to see us, and for sharing your experience and review, it is appreciated! Customer service is always our top priority, and we are glad our team was able to assist you to your satisfaction!

November 06, 2021

"The Agent was very helpful and did everything he could to..."

- Nope

The Agent was very helpful and did everything he could to make the experience better

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nov 08, 2021 -

Great West Chrysler Jeep Dodge responded

Thank you for the positive review Nope! We always strive to provide the best service possible, and we are glad we could help!

October 21, 2021

"Phoned in at 15 minutes before closing with an issue with..."

- kimtoews

Phoned in at 15 minutes before closing with an issue with my vehicle. Mike (Service Manager) stayed late to wait for me to drop off my vehicle. Excellent service- thank you!

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Mike - Service Manager
Oct 22, 2021 -

Great West Chrysler Jeep Dodge responded

Thank you for sharing your experience Kim! We're glad to be of service, and we appreciate the fact that you chose to service your vehicle at Great West Chrysler. If you need anything else, please let us know.

September 24, 2021

"They did a excellent job in making sure my car was..."

- OMGPATSAJAK

They did a excellent job in making sure my car was running smoothly and gave me peace of mind with everything

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mor
Sep 27, 2021 -

Great West Chrysler Jeep Dodge responded

Hello OMGPATSAJAK! We are happy to hear you had such a great experience, and we thank you for your business. If you have more questions, just let us know!

April 22, 2021

"Not happy asked for oil change this wasn’t done. Also..."

- Lhirondelle.patsy

Not happy asked for oil change this wasn’t done. Also having to pay for clips on a new vehicle the labour could have been free what’s the point of having warranty

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Recommend Dealer
No
Employees Worked With
Max in service.
Apr 23, 2021 -

Great West Chrysler Jeep Dodge responded

Hi Lhirondelle.patsy. We always strive to provide the best service possible, and complete service work according to you, the customer's, wishes. We want to make sure that we understand the situation described better, so that we can assist you further. Please speak to our Service Manager at 780-483-5337 about your visit.

April 03, 2021

"Shad looked after our vehicle and he explained everything..."

- Leah

Shad looked after our vehicle and he explained everything very well and had the work completed as fast as it was possible to do so.

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Recommend Dealer
Yes
Employees Worked With
Shad
Apr 05, 2021 -

Great West Chrysler Jeep Dodge responded

Hi Leah. Thank you for the positive review! We always strive to provide the best customer experience possible, and we are glad you are satisfied with the service we could provide!

March 29, 2021

"Would be nice to offer shuttling like other dealerships..."

- Rdk73

Would be nice to offer shuttling like other dealerships instead of having to sit here and be bombarded by the sales staff. Other than that no complaints

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Recommend Dealer
Yes
Employees Worked With
Service dept.
Apr 01, 2021 -

Great West Chrysler Jeep Dodge responded

Hi Rdk73, thanks for the positive review. Our top priority is always customer experience and your comments are appreciated. Your suggestion has been forwarded to our management team, and we hope to improve your experience in future visits!

March 13, 2021

"Quick change oil. Was in and out in 25 mins. First change..."

- sequoiapilot

Quick change oil. Was in and out in 25 mins. First change oil was free as promised. No hassles. Highly recommended . Excellent customer service. 5 star dealership.

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Recommend Dealer
Yes
Employees Worked With
Aaron Henderson
Mar 15, 2021 -

Great West Chrysler Jeep Dodge responded

Hi sequoiapilot. Thank you for the 5-star review! We always strive to provide the best service possible, and we are glad you are satisfied with the service we could provide!

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