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Great West Chrysler Jeep Dodge - Service Center

Edmonton, AB

3.3
57 Lifetime Reviews Review Dealership

57 Reviews of Great West Chrysler Jeep Dodge - Service Center

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April 03, 2021

"Shad looked after our vehicle and he explained everything..."

- Leah

Shad looked after our vehicle and he explained everything very well and had the work completed as fast as it was possible to do so.

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Recommend Dealer
Yes
Employees Worked With
Shad
Apr 05, 2021 -

Great West Chrysler Jeep Dodge responded

Hi Leah. Thank you for the positive review! We always strive to provide the best customer experience possible, and we are glad you are satisfied with the service we could provide!

March 29, 2021

"Would be nice to offer shuttling like other dealerships..."

- Rdk73

Would be nice to offer shuttling like other dealerships instead of having to sit here and be bombarded by the sales staff. Other than that no complaints

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Recommend Dealer
Yes
Employees Worked With
Service dept.
Apr 01, 2021 -

Great West Chrysler Jeep Dodge responded

Hi Rdk73, thanks for the positive review. Our top priority is always customer experience and your comments are appreciated. Your suggestion has been forwarded to our management team, and we hope to improve your experience in future visits!

March 13, 2021

"Quick change oil. Was in and out in 25 mins. First change..."

- sequoiapilot

Quick change oil. Was in and out in 25 mins. First change oil was free as promised. No hassles. Highly recommended . Excellent customer service. 5 star dealership.

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Recommend Dealer
Yes
Employees Worked With
Mar 15, 2021 -

Great West Chrysler Jeep Dodge responded

Hi sequoiapilot. Thank you for the 5-star review! We always strive to provide the best service possible, and we are glad you are satisfied with the service we could provide!

March 04, 2021

"There is nothing I hate worse than receiving multiple..."

- Disappointed Customer

There is nothing I hate worse than receiving multiple phone calls telling me my truck needs service. If I need work or service on my truck I will call and make arrangements but definitely not at Great West after my first few experiences. Please remove me from your system and never contact me again.

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Recommend Dealer
No
Employees Worked With
Tricia Sapergia
Mar 12, 2021 -

Great West Chrysler Jeep Dodge responded

Hello Disappointed Customer. We apologize that your experiences at our dealership have not exceeded expectations. Customer experience is our top priority, and we are constantly improving the way we do business to provide the type of service that our customers expect - as such your comments are very important to us. Please contact our Service Manager at 780-483-5337 to facilitate your request.

February 04, 2021

"When my son’s car broke down I called great West Chrysler..."

- Bwalker120849

When my son’s car broke down I called great West Chrysler Jeep Dodge I was able to get an appointment that same day they repaired my sons car while all the time keeping us in touch by either text or telephone a service technician went above and beyond to explain everything that needed to be done thank you Great West Chrysler JeepWe will absolutely use this service again

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Recommend Dealer
Yes
Employees Worked With
Service technician sorry can’t remember He’s name
Feb 05, 2021 -

Great West Chrysler Jeep Dodge responded

Thank you for sharing your story Bwalker120849! We're so glad you are happy with the service we could provide. We appreciate your business, and If you need any other help with your vehicles, please let us know.

Feb 05, 2021 -

Bwalker120849 responded

Thank you and I absolutely will use your service in the future

February 02, 2021

"I have always been very happy with the service department..."

- Brigette

I have always been very happy with the service department and their staff here. Meighan is the best! I will definitely continue going to Great West! 😊

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Recommend Dealer
Yes
Employees Worked With
Meighan, Dave (service mgr), and Ryan
Feb 05, 2021 -

Great West Chrysler Jeep Dodge responded

Hi Brigette. Thank you for your review! We always strive to provide the best service possible, and we are glad you are satisfied with the service we could provide!

February 01, 2021

"I went in for repairs the service I received was stellar,..."

- Ralph.Trepanier

I went in for repairs the service I received was stellar, my vehicle is running like brand new and am very grateful for the excellent service.

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Recommend Dealer
Yes
Employees Worked With
Shop Foreman, service technician
Feb 02, 2021 -

Great West Chrysler Jeep Dodge responded

Thank you for sharing your experience Ralph.Trepanier! We're so glad you are happy with the service we could provide, and we look forward to seeing you again!

December 21, 2020

"After a little confusion about parts availability Andy..."

- pgull11

After a little confusion about parts availability Andy Savoury and then Zach got it straightened out they got my vehicle repaired.Andy followed up with this issue to be sure l was happy.

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Recommend Dealer
Yes
Employees Worked With
Dec 22, 2020 -

Great West Chrysler Jeep Dodge responded

Hello pgull11. Thanks for reviewing us! We are glad you are happy with outcome of your visit. Customer service is always our top priority, and we always strive to provide the best experience possible. If there is anything else we can do, please do not hesitate to ask!

December 01, 2020

"Great service they were honest about my options, showed..."

- David Etter

Great service they were honest about my options, showed me my vehicle and were negotiable on certain billing aspects to fit my budget. Will come back!

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Recommend Dealer
Yes
Employees Worked With
Jodie
Dec 02, 2020 -

Great West Chrysler Jeep Dodge responded

Thank you for leaving your review David! We're so glad you are happy with the service we could provide. If there is anything else we can do, please do not hesitate to ask!

October 31, 2020

"Good service always in time. Honest and competent crew on..."

- jojosajonia

Good service always in time. Honest and competent crew on service department, friendly people on sales. I will defenitely recommend GREAT WEST CHRYSLER to my friend.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Lakusta
Nov 03, 2020 -

Great West Chrysler Jeep Dodge responded

Thanks for coming to see us jojosajonia. We appreciate your business, and we're so happy that we were able to help!

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