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Great West Chrysler Jeep Dodge - Service Center

Edmonton, AB

4.2
82 Reviews

82 Reviews of Great West Chrysler Jeep Dodge - Service Center

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June 16, 2022

Took jeep in to greatwest Chrysler West edmonton April 2022 for a leak under my jeeps front end and other lines done. Mechanic told me I should replace my rear output seal as well as he said it' More

by No surprise
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Dave Elgie
June 09, 2022

They try to make things affordable by breaking out the big job to a few small ones always keeping us in loop for what must be done immediately More

by Customer
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service people and mechanic were very upfront with asap and a little longer work
Jun 13, 2022 -

Great West Chrysler Jeep Dodge responded

Thank you for the 5-star review! We always strive to provide the best service possible, and we are glad you chose our dealership!

May 26, 2022

I came at an “off-time. 11:30 on a Tuesday morning. Car was seen almost immediately, and finished quickly. (Just an oil change). Everyone as very helpful. More

by jldutton
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service department
May 27, 2022 -

Great West Chrysler Jeep Dodge responded

Hi jldutton. Thank you for the great review! We always strive to provide the best customer experience possible, and we are glad you are satisfied with the service we could provide!

May 14, 2022

The oil change was fast and there was no lineup. Staff is friendly and things went well More

by Dar
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service department
May 16, 2022 -

Great West Chrysler Jeep Dodge responded

Hello Dar. Thank you for leaving this great review. We are committed to providing the best customer experience, and we are glad our service team could serve you to your satisfaction.

May 05, 2022

The staff was very friendly and helpful , they were able to answer all of my questions , and when the service clerk couldn’t she was able to transfer me to some that was able to provide the answers I needed More

by essence1203
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jessica in service
May 11, 2022 -

Great West Chrysler Jeep Dodge responded

Thanks for visiting us and leaving this great review Essence! Customer service is our top priority, and we are glad you are satisfied with your experience.

April 21, 2022

They where helpful and got my concern looked after. The service advisor went above and beyond to insure it went as simple as it could. More

by Tom
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Del Gordon and Gerard.
Apr 22, 2022 -

Great West Chrysler Jeep Dodge responded

Thanks for visiting us and leaving this great review Tom! Your service experience is our top priority, and we are glad you are satisfied with your experience.

April 20, 2022

Esper was very knowledgeable about the product and was very polite and very helpful and friendly More

by dngrinsted
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
March 29, 2022

Hailey was the best service advisor I’ve ever came across. Very knowledgeable and great customer service. Keep it up Hailey More

by Lance
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Hailey
Apr 04, 2022 -

Great West Chrysler Jeep Dodge responded

Thank you for sharing your review Lance! We're so glad you are happy with your experience at our dealership. We have forwarded your compliments to Hailey, and we look forward to seeing you again!

March 22, 2022

The service department really dropped the ball this past weekend ! I booked my truck in for oil change & tire rotation . I was told they would need it for at least an hour . Then when I dropped it off they More

by gman57
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Mar 29, 2022 -

Great West Chrysler Jeep Dodge responded

Hi gman57, thank you for taking the time to leave this review. Every review is important to us and we apologize that you’ve had a less than 5-star experience recently. Customer experience is our top priority, and your comments have been forwarded to our management team. We are committed to providing the best customer experience every time, and you are welcome to speak to our Service Manager at 780-483-5337.

March 04, 2022

Service was fast polite and very efficient Had an appointment the same day and job was properly executed Thank you guys More

by Dan
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adviser Jessica and mechanic France
Mar 07, 2022 -

Great West Chrysler Jeep Dodge responded

You're welcome Dan. Thank you for the excellent review! We always strive to provide the best service possible, and we are glad you are satisfied with the service we could provide!

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