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Great West Chrysler Jeep Dodge - Service Center

Edmonton, AB

4.2
130 Reviews

130 Reviews of Great West Chrysler Jeep Dodge - Service Center

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October 11, 2023

1. Took 2019 Ram 1500 in for check engine light. (Extended warranty was purchased at sale.) Told we would have to pay a diagnostic fee. Advisor was told More

by PISSEDRAMOWNER
Recommend Dealer
No
Employees Worked With
Josh Lallouz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Great West Chrysler Jeep Dodge responded

Hi, we're truly sorry to hear about the events in your review. Customer experience is always our top priority, and your concerns are important to us. We want to ensure your concerns are addressed properly, so please get in touch with our Service Manager at 780.483.5337 about this review.

September 09, 2023

The great west chrysler horror story. .. So i took my truck in for an electronic control issue, as well as a new glow plug. They were told that i cleaned the throttle body and cleaned t More

by Jaredeeus
Recommend Dealer
No
Employees Worked With
Meaghan, david, vern, rob
Sep 11, 2023 -

Great West Chrysler Jeep Dodge responded

Thank you for bringing this to our attention, Jaredeeus. Providing a positive customer experience is always our top priority, so please contact our General Manager at 780.483.5337 about this review.

August 14, 2023

Was quick and professionnal, but nobody suggested any car cleaning. The coffee machine had multiples choices which l really appreciated. More

by Pafiana
Recommend Dealer
Yes
Employees Worked With
Andy Savoury
Sep 11, 2023 -

Great West Chrysler Jeep Dodge responded

Thank you for sharing your feedback, Pafiana! We're pleased to hear that your experience at the dealership was quick and professional. If you ever want car cleaning or have any other specific needs, don't hesitate to ask the staff at the dealership. They are always happy to assist and provide additional services when requested. Your feedback is valuable, and we hope your next visit is just as satisfactory.

July 29, 2023

I had a very good and quick service and the staff is very friendly! I would highly recommend you to anyone who needs an oil change or other services at your location! Thanks again! More

by Sharon Thellend
Recommend Dealer
Yes
Employees Worked With
Service
July 24, 2023

If you like grease go see Luke in service. Lies to your face with a smile. Said my brake pads were at 2mm when I just had them replaced there 1 month ago. Maybe check customer history before More

by Doug
Recommend Dealer
No
Employees Worked With
Luke in service
July 24, 2023

Friendly. Helpful. They listen to the customer. I’ve dealt with both sales and service with no concerns. The most recent was service on a new to me (used) veh More

by Amanta
Recommend Dealer
Yes
Employees Worked With
Jonathan and Robert
July 22, 2023

Great service, was quick to get in today! Maddison was great and I appreciated her service More

by sdaj94
Recommend Dealer
Yes
Employees Worked With
Maddison
July 20, 2023

I phoned the service department to get my 2012 Jeep in for service , the dealer said I could bring it asap . Took the Jeep in at 7:30 am the work was finished at 1:00 Pm . Robert was the service man More

by frfraser
Recommend Dealer
Yes
Employees Worked With
Robert Kanak
July 16, 2023

Great service department! However, the sales department can use some work. And all the surveys are getting annoying More

by rddhaene
Recommend Dealer
No
Employees Worked With
N/A
July 10, 2023

Friendly and pleasant staff. Service was quick and efficient. Thank you for the great service More

by tigerjester
Recommend Dealer
Yes
Employees Worked With
Sal Pisani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie in service 5 star, Esper Hayek
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