Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Great West Chrysler Jeep Dodge
Edmonton, AB
1,974 Reviews
Great West Chrysler is proud to be at your service for all of your automotive needs for over 25 years in Alberta. Our group of premier dealers in Edmonton welcomes you to our new, interactive website.
Whether you’re in the market for an exceptional new vehicle or top-quality used vehicle, we have expertise, selection and convenience of our eight locations that simply cannot be matched in the province. Here online you can view detailed specifications of each model, schedule a test drive, have us send you a price quote personalized to your stated preferences, and get pre-approved for credit for maximum convenience. Use our handy vehicle comparison tool to help you decide which new or used vehicle is best for your needs.
You can also learn more about our top-rated service departments, where our experienced technicians can take care of all your maintenance and repair and detailing needs, you can even schedule your next service visit directly online. We feature a well-stocked parts and accessories department including our own store, from which you can order needed components online as well.
The benefits of coming to Great West Chrysler don’t end there either! We invite you to read up on the best warranty packages in the industry, available only from our group of dealers, and to check out the manufacturer’s promotions as well as our own exclusive special offers. At any time, our team of dedicated and friendly professionals is on hand to answer all your questions and comments.
Great West Chrysler is a committed member of our community and is active in charity work in Edmonton and the surrounding area, we are known for our outstanding efforts with The Stollery Children’s Hospital raising over 1.5 Million - learn all of that and more right here!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 176 service reviews
April 09, 2026
Don’t treat customer good, spend lots of time money, can’t put nut for free, horrible service (didn’t provide inspection report until I asked) advisor tells you what you should take then I am paying mor can’t put nut for free, horrible service (didn’t provide inspection report until I asked) advisor tells you what you should take then I am paying more than what I wanted, staff says they will have supervisor /manager to call but they DONT More
by manalmansi312
Employees Worked With
Steven, megan
March 11, 2026
Brought my Jeep Grand Cherokee in coz I heard a tapping sound louder than usual on initial cold start up. They said it was the lifters on the left bank. They had my Jeep two weeks no call back no updates. sound louder than usual on initial cold start up. They said it was the lifters on the left bank. They had my Jeep two weeks no call back no updates. I had to call them to get info which my service advisor Brian had answers but never called me back to tell me xxx they’re doing or a time frame unless I called them. No courtesy car offered no rental car offered. Got it back and still made the same sound plus a new one from the belt. Brought it to another garage for the squealing sound and it was the belt and they said it wasn’t aligned properly. All the work they did was warranty so I didn’t pay but they didn’t solve any issue that I was concerned with. Service advisor was polite but full of xxxx. Never going back More
by J
Employees Worked With
Senior service advisor Brian
February 27, 2026
The service department over charged me, useless inspections, no findings still yet got charged for it. I recently got work done and paid $4000 and yet the problem wasn’t resolved. inspections, no findings still yet got charged for it. I recently got work done and paid $4000 and yet the problem wasn’t resolved. More
by Dwaynealexis
Employees Worked With
James
February 01, 2026
Came to the quick lube before the dealer even opened. They brought me straight in 20 minutes early. The service was by far the best I have received to date They brought me straight in 20 minutes early. The service was by far the best I have received to date More
by Tam
Employees Worked With
Clifton
December 24, 2025
too much wait on express lane just for an oil change . take 30 min outside before opening the door and 3hrs inside waiting to get an oilchange . .Staff are Slacker . I was waiting the door to open on take 30 min outside before opening the door and 3hrs inside waiting to get an oilchange . .Staff are Slacker . I was waiting the door to open on the left lane when David Lysne Told me to wait 15 to 20 min and move to middle lane. while waiting for about 20 min new vehicle pull up to the left lane and david lysne let the new vehicle get inside right away.and then told me to transfer again to the left lane to go behind the vehicle that just came seconds ago. I was very dissapointed how Mr david lysne handle customer service .He should give a customer a fair treatment no matter what the itnicity is. I hope Great west chrysler stony plain management look into this .I bought my vehicle in this Location and yet I experienced such a very bad service. More
by 71-dudgeon
Employees Worked With
DAVID LYSNE
December 13, 2025
Good service and friendly staff. Good Mopar express lane oil change. The wait time was pretty slow but the service made up for it. Good Mopar express lane oil change. The wait time was pretty slow but the service made up for it. More
by Rathastarr
Employees Worked With
May 13, 2025
I sat in quick lane for 45 min. Just kids working the quick lane, giving me attitude about him forgetting to put on my oil cap creating dust within the opening of fresh oil, they al Just kids working the quick lane, giving me attitude about him forgetting to put on my oil cap creating dust within the opening of fresh oil, they also spilt oil within areas not caring to clean it up. They claimed to check my tires which they didn’t, I shouldn’t have to tell them what to do for an oil change. My air filter also wasn’t checked, I was told to wait around more which I shouldn’t have too. The guys were standing around looking lost in the first place.The past few visits have been nothing but the worst customer experience. The guy at the desk was willing to get the kid working on my truck though he shouldn’t have to chase these “techs” around to make sure the job is done after I mention it. I feel like they treated me like a woman that was clueless. More
by campbell-09
Employees Worked With
Don’t know.
