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Avoid this dealership like the virus! They will not stand... - Allanhughes
Avoid this dealership like the virus! They will not stand behind their products. I had a catastrophic engine failure on my Ram 1500 because of a common well known problem, defective needle bearings in the lifters. This failure occurred despite the fact that I was meticulous about keeping the truck serviced. I only ever used Mobil1 synthetic oil. Despite the service advisor Jackson, repeatedly telling me that Ronnie Martin the Sales Manager would call me, he never did. I can only assume that he was either too cowardly or just couldn’t be bothered. I knew that the truck was out of warranty and was not looking for something for nothing but I thought that they might want to do the work at a reduced rate to salvage the customer relationship and possibly sell me another vehicle in the future. Instead they wanted $2500 over cost to just order in the long block that I needed to purchase to get my truck back on the road. Instead I took it to Summerside Chrysler where they treated me with dignity and respect. In the end I spent more than $7000 to get my truck running. Summerside did the job within a week and called me several times over the week to keep me up to date on the progress. I dealt directly with the owner Warren and the service manager Allan at Summerside Chrysler. Everything was handled professionally. It was the polar opposite of how I was treated at Reliable. If you value your money and expect to be treated honestly and fairly, avoid Reliable Motors!
Visiting PEI - bwpower
Driving across Canada is an awesome way to see our Country.
When you have mechanical problems with your vehicle...that,s another story stress,anxiety and fear of the cost and length of time it could take to fix.
It happened to my wife and I on this trip to PEI so we decided to go to the dealer in Summerside.
Summerside Chrysler on 3 Water st.
They took us in that morning and had a look at my truck which needed a couple hub seals.
It was an awesome experience, they fixed our truck and we were back on the road within a couple hours.
Kurt, our mechanic, sent my mind at ease after talking to him and the office staff were also great to work with.
Thanks to everybody at Summerside Chrysler Dodge!!
I would highly recommend again.